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Problem solving guide

Messages or faults with the TwinDos system

Problem

Cause and remedy



Only a few more
washes are possible
before a new cart-
ridge is needed for
compartment .

The detergent in the cartridge is running low. There is
sufficient left for approx. 4 to 8 wash programmes.



Order a new cartridge.



Fit a new cartridge or
fill container .
Check the wash res-
ult.

The cartridge is empty.



Replace the cartridge.



Check whether the laundry is clean. If it is not,
there may not have been enough detergent.
Wash the laundry again if necessary.



Use "TwinDos" or
carry out "TwinDos"
Maintenance in the
"Maintenance"
menu. See the oper-
ating instruction
manual for more in-
formation.

TwinDos or automatic dispensing via compartment



and/or



has not been used for a long time.



Use TwinDos for one of your next loads.



Carry out the TwinDos maintenance programme as
described in “Cleaning and care - TwinDos main-
tenance”.



"TwinDos" Mainten-
ance for compart-
ment  must be
started in the "Main-
tenance" menu. See
the operating in-
struction manual for
more information.

TwinDos or automatic dispensing via compartment



and/or



has not been used for a long time. It is pos-

sible that detergent has dried inside the hoses.



Carry out the TwinDos maintenance programme

immediately

as described in “Cleaning and care -

TwinDos maintenance”.

The messages shown on this page are examples. They may differ depending on
whether they refer to compartment





The messages will appear at the end of the programme and when the washing
machine is switched on and need to be confirmed with the

sensor.

Содержание WWV 980 WPS Passion

Страница 1: ...ng instructions for washing machines To avoid the risk of accidents or damage to the machine it is essential to read these instructions before it is installed and used for the first time en GB M Nr 11 003 430 ...

Страница 2: ...clock format 21 4 Remove the transit bars 21 5 Commissioning TwinDos 22 6 Start the calibration programme 25 Washing environmentally and economically 26 Energy and water consumption 26 Detergent 26 When drying with a tumble dryer 26 EcoFeedback 27 1 Prepare the laundry 28 2 Select a programme 29 3 Select programme settings 30 4 Load the washing machine 32 5 Add detergent 33 TwinDos 33 Detergent di...

Страница 3: ... 57 Adding or removing laundry 57 Garment care label symbols 58 Favourite programmes 59 Washing assistant 60 Timer 61 SmartStart 62 Detergent 63 The correct detergent 63 Water softeners 63 Dispensing aids 63 Fabric conditioner and liquid starch 63 Miele recommended detergents 65 Recommended detergents in accordance with Directive EU Nr 1015 2010 66 Cleaning and care 67 Cleaning the external casing...

Страница 4: ...se of malfunction 84 Optional accessories 84 Warranty 84 Installation and connection 85 Front view 85 Rear view 86 Installation surface 87 Transporting the washing machine to its installation site 87 Removing the transit bars 87 Re fitting the transit bars 89 Levelling the machine 90 Screwing out and adjusting the feet 90 Installing under a continuous worktop 91 Washer dryer stack 91 The water pro...

Страница 5: ...nce 109 TwinDos 109 Soiling 109 Water plus level 109 Maximum rinse level 110 Soak duration 110 Longer Pre wash Cottons 110 Gentle action 110 Anti crease 110 Network 111 Miele home 111 SmartGrid 112 Remote control 112 RemoteUpdate 113 Appliance parameters 114 Water intake 114 Installation requirements 115 Low water pressure 115 Suds cooling 115 Temperature reduction 115 Optional accessories 116 Det...

Страница 6: ...o contain specific materials com pounds and components which were essential for their correct function and safety These could be hazardous to hu man health and to the environment if disposed of with your domestic waste or if handled incorrectly Please do not therefore dispose of your old appliance with your household waste Please dispose of it at your local com munity waste collection recycling ce...

Страница 7: ...er Correct application This washing machine is intended for use in domestic households and similar working and residential environments The washing machine is not intended for outdoor use It must be used only as a domestic appliance to wash items which are specified by the manufacturer as being washable on the wash care label Miele cannot be held liable for damage resulting from in correct or impr...

Страница 8: ... supervise children in the vicinity of the washing machine and do not let them play with it Technical safety Please observe the instructions in Installation and connection and Technical data Before setting up the washing machine check it for any externally visible damage Do not install or use a damaged machine Before connecting the washing machine ensure that the connec tion data on the data plate...

Страница 9: ...ire hazard due to the risk of overheating Faulty components must only be replaced by genuine Miele ori ginal spare parts Only when these parts are fitted can Miele guaran tee the safety standards of the machine The electrical socket must be easily accessible after installation so that the machine can be disconnected from the electricity supply if necessary Unauthorised repairs could result in unfo...

Страница 10: ...e subject to infestation by cockroaches or other vermin pay particular attention to keeping the machine and its surroundings in a clean condition at all times Any damage which may be caused by cockroaches or other vermin will not be covered by the warranty The machine must not be used in a non stationary location e g on a ship Do not make any alterations to the machine unless authorised to do so b...

Страница 11: ...h the machine and adjacent furniture or appliances Turn off the stopcock if the machine is to be left for any length of time e g holiday especially if there is no floor drain gully in the im mediate vicinity Flooding danger If hooking the drain hose into a wash basin check that the water can drain off quickly enough to prevent the sink from overflowing Make sure the drain hose is secure so that th...

Страница 12: ... agent Miele recommends using Miele descaling agent which is available to order online at www miele co uk or from Miele Strictly observe the instructions on the packaging Textiles which have been pre treated in solvent based cleaning agents must be thoroughly rinsed in clean water before being washed in the machine Do not use solvent based cleaning agents e g those containing benzine in this machi...

Страница 13: ...sories Accessory parts may only be fitted when expressly approved by Miele If other parts are used warranty performance and product li ability claims will be invalidated A Miele tumble dryer can be stacked on top of a Miele washing machine using the appropriate stacking kit available as an optional accessory Please make sure you order the correct one for the Miele washing machine and Miele tumble ...

Страница 14: ...tarted d Optical interface This is used by the Service department as a transmission point e Sensor For switching the washing machine on and off To save energy the washing machine will switch off automatically This occurs 15 minutes after the end of the programme anti crease phase or after being switched on if no further se lection is made Touch display and sensor controls The and Start Stop sensor...

Страница 15: ...avourites You can save up to 12 of your own cus tomised wash programmes see Fa vourites MobileControl With MobileControl you can operate your washing machine remotely with the Miele mobile app The Remote control setting must be switched on Touch the MobileControl sensor control and follow the instructions in the dis play Washing assistant The Washing assistant guides you step by step so that you c...

Страница 16: ...choose from Touch a programme name to select the wash programme The display will change to the standard display for that programme Extras menu multiple choice 11 02 Quick Eco Water plus Extra rinse Extras OK You can scroll to the right or the left by swiping your finger across the screen To do this place your finger on the touch display and swipe it in the direc tion you want The orange bar under ...

Страница 17: ... OK sensor will be highlighted green Pull down menu The pull down menu can be used to display information e g about a wash programme 11 02 40 C 1600 1 57 Cottons h Overview Temperature Spin speed TwinDos Extras not selected not selected Timer Save rpm Touch the top edge of the screen in the middle and drag down with your finger Help display With some menus Help appears along the bottom line of the...

Страница 18: ...e drum from this process Protective foil and stickers re moval Remove The protective foil from the door Any stickers from the front and the lid Please do not remove any labels e g the data plate which are visible when you open the door Remove the detergent cart ridges and the drain hose el bow from the drum Two detergent cartridges for automatic detergent dispensing and an elbow piece for the drai...

Страница 19: ... the App for example to carry the fol lowing activities Operate your washing machine re motely Access information about the operat ing status of your washing machine Access information about a pro gramme sequence on your washing machine Connecting your washing machine to your WiFi network will increase energy consumption even when the washing machine is switched off Before installing the washing m...

Страница 20: ...he right until the language you want appears Touch the sensor for the language you want The selected language will be high lighted in orange and the display will change to the menu for setting up Miele home 2 Setting up Miele home Skip Continue Set up Miele home To set up Miele home now Touch the Continue sensor Tip To postpone setup until later Touch the Skip sensor The following message will the...

Страница 21: ...ber that you want to change and move your finger in the direction you want Confirm with the OK sensor 4 Remove the transit bars Damage resulting from failure to remove the transit bars Failure to remove the transit bars can result in damage to the washing ma chine and to adjacent cabinetry or appliances Remove the transit bars as described in Installation and connection Confirm that the transit ba...

Страница 22: ...s similar No agent Agent for comp Miele UltraPhase 1 Universal detergent Colour detergent Delicates detergent Delicates Woollens OK 11 02 Touch the Miele UltraPhase 1 sensor The following message will then appear in the display Please enter the dosing recommendation of your detergent for a wash with normal soiling Take note of your water hardness level The dispensing quantity for UltraPhase 1 is p...

Страница 23: ...or the stopper from the detergent cartridge Open the access panel for TwinDos Push the UltraPhase 1 detergent cartridge into compartment 1 until it locks into position The following message appears in the display Now enter the settings for UltraPhase 2 ...

Страница 24: ...level II 45 ml Hardness level III 54 ml The following appears in the display Insert container Remove the foil or the stopper from the detergent cartridge Push the UltraPhase 2 detergent cartridge into compartment 2 until it locks into position As the cartridge is inserted the mes sage in the display will change to TwinDos is set up Changes can be made in Settings TwinDos Confirm with the OK sensor...

Страница 25: ...the Cottons 90 C programme with an empty drum Confirm with the OK sensor The display will then change to the standard display for the Cottons pro gramme 11 02 90 C 1600 1 57 Cottons h Overview Temperature Spin speed TwinDos Extras not selected Whites Timer Save rpm Touch the Start Stop sensor The calibration programme then starts It will take approximately 2 hours At the end of the programme the f...

Страница 26: ... temperatures and or using liquid detergents can cause bacteria and odours to build up in the washing machine Miele therefore re commends cleaning the washing ma chine once every month The washing machine reminds you to do so with the following message in the display Hygiene info Select Main tenance and run the Clean machine programme Use the hot water connection to save energy or an alternative w...

Страница 27: ...sumption levels will be displayed as a bar chart on the right hand side The more bars visible the higher the energy or water consumption The estimate will vary depending on the wash programme temperature and any Extras selected 2 Actual consumption You can view the actual amount of en ergy and water used by a programme both during and at the end of the pro gramme The costs can also be displayed Se...

Страница 28: ...ome handy tricks which can be found in the Miele guide to laundry care Damage due to solvent based cleaning agents Cleaning agents containing benzine stain remover etc can damage plastic parts When pre treating textiles make sure that any plastic parts e g buttons do not come into contact with clean ing agent Risk of explosion due to solvent based cleaning agents When using solvent based cleaning ...

Страница 29: ... display Selecting a programme Touch the Programmes sensor 11 02 2 39 2 59 1 59 1 09 h h h h Cottons Cottons Delicates Minimum iron Programmes Help Scroll to the right of the display until the programme you want appears Touch the sensor for that programme The display will then change to show the Overview menu 11 02 40 C 1600 2 39 Cottons h Overview Temperature Spin speed TwinDos Extras not selecte...

Страница 30: ...ible 1 Switch TwinDos on or off Touch the TwinDos sensor and select Off or On 2 Select the detergent When using Miele s 2 phase system you must set the colour of the laundry Select Whites for loads of white items or Colours for loads containing col oured items If using a different type of detergent this must be selected Select compartment or Tip Only those detergents that can be used with the prog...

Страница 31: ...in the display Select the type of capsule you want CapDosing is now active The display will then change to show the Overview menu See 5 Add detergent CapDosing for more information Stains In order to clean stained laundry more effectively you can choose from a list of various types of stains The wash programme will then adapt to the type of stain selected Touch the Stains sensor Select the type of...

Страница 32: ...fold the laundry and load loosely into the drum Mixing both large and small items gives better wash results and also helps distribute the load evenly during spinning Tip The maximum load for the pro gramme selected will appear in the pull down menu The percentage of the maximum load size in the drum is shown in 25 incre ments and the amount of detergent to dispense if automatic dispensing is not b...

Страница 33: ... 1 and UltraPhase 2 single use cartridges are available to order from Miele your Miele dealer or via the Miele online shop Activating TwinDos dispensing TwinDos dispensing is automatically ac tivated for all programmes in which dis pensing is possible Tip The detergent dispensing quantit ies are pre set If too much foam builds up the dispensing quantity can be re duced via the Settings Programme s...

Страница 34: ...e set for the Normal level of soiling Touch the TwinDos sensor to select a different level of soiling The amount of detergent and water will be adjusted to suit the selected level of soiling Some programmes will not let you set the level of soiling These programmes are designed for lightly soiled laundry only Using other methods to remove stains If you wish to use additional methods of stain remov...

Страница 35: ...dd slightly more than half the amount recommended 75 Add three quarters of the amount recommended 100 Add the full amount recom mended Take the hardness level of your water into account Adding detergent Pull out the detergent drawer and add detergent to the compartments Detergent for the pre wash Detergent for the main wash and soaking Fabric softener liquid starch or capsules Using detergent tabl...

Страница 36: ... detergent dosage to the level of soiling of the laundry and the size of the load Too little detergent Results in laundry not being cleaned properly and may cause it to become grey and hard to the touch over time Can lead to a build up of mould in the washing machine Results in grease not being com pletely removed from the laundry Can lead to limescale deposits on the heater elements Too much dete...

Страница 37: ...g on the setting selected the detergent additive of fabric care agent will be dispensed via the capsule Each capsule contains the correct amount for one wash cycle Caps are available to order from Miele or from the Miele online shop see the end of this booklet for contact details Capsules pose a health risk The ingredients of capsules can be hazardous to health if they are swal lowed or come into ...

Страница 38: ...ule if you then remove it from the drawer before it is used Dispose of opened capsules The wash programme will dispense the contents of the capsule at the correct time Water intake to the compartment is solely via the capsule Do not add any additional fabric con ditioner to the compartment Remove the empty capsule at the end of the programme For technical reasons a small amount of water will remai...

Страница 39: ...nce the programme has started End of programme The door remains locked during the anti crease phase and Finish Anti crease and Unlock with Start Stop appear in the display Touch the Start Stop sensor The door will unlock The door unlocks automatically at the end of the anti crease phase Pull open the door Remove the laundry Items left in the drum could discolour other items in the next wash or be ...

Страница 40: ...ated in the table Programme rpm Cottons 1600 Cottons 1600 Minimum iron 1200 Delicates 900 QuickPower wash 1600 Automatic plus 1400 Woollens 1200 Silks 600 Express 20 1200 Shirts 900 Denim 900 Dark garments 1200 Sportswear 1200 Trainers 600 Outerwear 800 Proofing 1000 Down filled items 1200 Down duvets 1200 Pillows 1200 Cottons hygiene 1600 Curtains 600 First wash 1200 Separate rinse 1600 Starch 12...

Страница 41: ...he wash programme Select this option if you want to remove the laundry when it is dripping wet and without spinning Touch the Change spin speed sensor Select Spin speed 0 rpm no spin Touch the Start Stop sensor The water will be pumped away Interim spin There is a spin cycle after the main wash and between the rinses A reduc tion in the final spin speed will also re duce the interim spin speed as ...

Страница 42: ...tes These settings are the most efficient in terms of energy and water consumption for washing cottons With the actual wash temperature reached will be lower than 60 C although the wash performance is the same as with the Cottons 60 C programme Note for test institutes The test programme conforms to EN 60456 and the energy label to Directive 1061 2010 Minimum iron cold to 60 C Max load 4 0 kg Use ...

Страница 43: ...eed are adjusted automatically in this programme to ensure the best possible care and wash result for each item Woollens Cold to 40 C Max load 2 0 kg Use for Machine washable or hand washable wool or wool blend fabric If the care label does not specify a temperature wash using the cold setting Note Reduce the spin speed for items which crease easily Silks Cold to 30 C Max load 1 0 kg Use for Silks...

Страница 44: ... dark coloured items separately Close any zips do up buttons etc before washing Dark garments cold to 60 C Max load 3 0 kg Use for Black and dark items made of cotton or mixed fibres Note Wash inside out Sportswear Cold to 60 C Max load 3 0 kg Use for Sportswear such as singlets and leggings as well as microfibre and fleece garments Notes Do not use fabric conditioner Observe the manufacturer s ca...

Страница 45: ...bric skiwear and table linen made from mainly synthetic fibres to provide a water and dirt resistant finish Notes The items should be freshly laundered and spun or dried before proofing For best results the items should be heat treated afterwards either in a tumble dryer or by ironing Down filled items cold to 60 C Max load 2 0 kg Use for Jackets sleeping bags pillows and other down filled items N...

Страница 46: ... 40 x 80 cm or 1 pillow 80 x 80 cm Use for Synthetic filled washable pillows Note Remove air from the pillow before washing to prevent an excess ive build up of foam To do this either push the pillow into a nar row laundry bag to compress it or tie the pillow together with a washable strap Observe the instructions on the wash care label Cottons hygiene 60 C to 90 C Max load 9 0 kg Use for Cotton o...

Страница 47: ...s First wash cold to 40 C Max load 3 0 kg Use for New cotton towelling and synthetic items Note Use this programme to wash any manufacturing residues out of new items Separate rinse Max load 8 0 kg Use for Rinsing handwashed items Note Reduce the spin speed for items which crease easily Starch Max load 8 0 kg Use for Starching table cloths serviettes and workwear Notes Reduce the spin speed for it...

Страница 48: ...r wool blend fabric Steam care Max load 2 0 kg Use for Reducing the amount of creasing in damp freshly washed and spun cotton or linen garments The garments must be suitable for drying in a tumble dryer and suitable for ironing Notes 5 6 shirts make up a load of approx 2 0 kg Smaller loads give a better result Remove garments as soon as the programme has finished and then tumble dry using the Gent...

Страница 49: ...g at low temperatures there is a danger of a build up of bacteria in the washing machine Cleaning the washing machine will significantly reduce bacteria mould and biofilm and prevent the build up of unpleasant odours Notes Optimum results can be achieved by using Miele machine cleaner Alternatively a universal powder detergent can be used Dispense the washing machine cleaner or universal detergent...

Страница 50: ...ra rinse An additional rinse cycle is carried out to give a better rinse result SingleWash For efficiently washing a very small load 1 kg in a normal wash programme The wash duration is reduced Please note the following advice Use liquid detergent Reduce the dosage to a maximum of 50 of the amount quoted for a load Pre ironing In order to reduce creasing the laundry undergoes a smoothing process a...

Страница 51: ...The items must be suitable for drying in a tumble dryer and suitable for ironing Extra gentle Drum rotation and wash duration are re duced Lightly soiled fabrics are washed more gently Extra quiet This option reduces noise levels during the wash programme Use this if you want to wash during quiet periods for instance when children are sleeping The final spin is automatically reduced to Rinse hold ...

Страница 52: ...press 20 Shirts X X X X X Denim X X X X X Dark garments X X X X X Sportswear X X X X X Trainers X Outerwear X X X X Proofing Down filled items X X X X Down duvets X X X X Pillows X X X X Cottons hygiene X X X X Curtains X X X X First wash X X X Separate rinse X Starch X X can be selected cannot be selected activated automatically None of the Extras can be selected with programmes which are not lis...

Страница 53: ...er goWash Extra gentle Extra quiet Rinse hold X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X ...

Страница 54: ... 4 2 3 Delicates 2 4 2 3 QuickPower wash 1 Automatic plus 2 4 2 3 Woollens 2 Silks 2 Express 20 1 Shirts 3 4 3 Denim 2 4 2 3 Dark garments 3 5 2 3 Sportswear 2 3 3 Trainers 2 Outerwear 3 4 3 Proofing 1 Down filled items 4 3 4 3 Down duvets 3 4 3 Pillows 4 3 4 3 Cottons hygiene 3 5 2 3 Curtains 3 4 3 First wash 2 3 3 Separate rinse 2 Starch ...

Страница 55: ... in the pro gramme sequence Anti crease at the end of the programme the drum continues to turn at intervals for up to 30 minutes to help prevent creasing Exception There is no anti crease phase in the Woollens and Silks programmes The door can be opened at any time during the anti crease phase 1 If a temperature of 60 C or higher is selected two rinses are carried out If a temperature of less than...

Страница 56: ...t the beginning of the wash programme PowerWash 2 0 is activated if the following conditions are present There is a small to medium sized laundry load in the drum The temperature selected does not exceed 60 C The final spin speed selected is not lower than 600 rpm CapDosing has not been se lected for the main wash With some options e g Pre wash Water PowerWash 2 0 is not activ ated Special feature...

Страница 57: ...in Interrupting a programme Switch the washing machine off with the control Switch the washing machine back on with the control to continue with the same programme Changing a programme After the successful start of a pro gramme it is no longer possible to change the programme Adding or removing laundry You can add or remove items during the first few minutes after the programme has started 11 02 C...

Страница 58: ...cates Woollens Silks Express 20 Automatic plus Drying The number of dots indicates the dry ing temperature Normal temperature Low temperature Do not tumble dry Ironing The number of dots indicates the iron ing temperature Hot iron max sole plate temp approx 200 C Medium hot iron max sole plate temp approx 150 C Cool iron max sole plate temp approx 110 C Do not steam iron garments carrying this sym...

Страница 59: ...e a programme which has been selected as a Favourite pro gramme before you start it Before the programme starts touch the Save sensor Enter a name If 12 Favourites have already been saved the Create or Save sensor will not be visible Delete an existing Favourite if you wish to create a new one To enter a name It is best to select short memorable names Touch the letters or characters you want Confi...

Страница 60: ...te sensor for your item of laundry The item selected will be highlighted or ange You can select several items With some items helpful information will also appear in the display when they are selected Confirm with the OK sensor Follow the instructions in the display A summary of the selected parameters will then appear in the display Confirm with the OK sensor or select Change if you would like to...

Страница 61: ... and con firm with the OK sensor Deleting the timer The selected time for the timer can be changed before the programme starts Touch the or sensor The selected time for the timer appears in the display Touch the Delete sensor Confirm with the OK sensor The selected time for the timer is now deleted To start the timer Touch the Start Stop sensor The door will lock and the time until the programme s...

Страница 62: ...shing machine starts the wash programme Setting the timeframe If you have activated the SmartGrid function in Settings SmartStart by or SmartFinish by will appear in the display instead of Start at or Finish at when you touch the Timer sensor see Set tings SmartGrid The procedure for setting this is the same as for setting the time for Delay start Now set the time you want and con firm with the OK...

Страница 63: ...and III Dispense according to the amount spe cified on the packaging First add deter gent and then the water softener You can then use the recommended amount of detergent for water hardness level I Water hardness levels Hardness scale Hardness level in mmol l German scale d I soft 0 1 5 0 8 4 II medium 1 5 2 5 8 4 14 III hard above 2 5 above 14 Dispensing aids Use dispensing aids e g balls if thes...

Страница 64: ...One of the automatic dispensing con tainers must be filled with fabric condi tioner Select the Separate rinse programme Change the spin speed if necessary Touch the TwinDos sensor Touch the On sensor to activate TwinDos Touch the Start Stop sensor Colour run and dye removers dyes Damage due to colour run dye removers Colour run and dye removers can cause corrosion in the washing ma chine Do not us...

Страница 65: ...uk or from Miele Miele UltraPhase 1 2 Miele Cap Miele Cap Miele Cap Cottons Minimum iron Delicates QuickPower wash Automatic plus Woollens Silks Express 20 Shirts Denim Dark garments Sportswear Trainers Outerwear Proofing Down filled items Down duvets Pillows Curtains First wash Separate rinse Recommended Sport SilkCare Not recommended Down Fabric conditioner Outdoor Reproofing WoolCare Booster ...

Страница 66: ...t Universal Coloureds Delicates and woollens Specialist detergent Cottons Minimum iron Delicates QuickPower wash Automatic plus Woollens Silks Express 20 1 Shirts Denim 1 Dark garments 1 Sportswear Trainers Outerwear Down filled items 1 Down duvets Pillows 1 Curtains 2 First wash Clean machine 2 Recommended 1 Liquid detergent Not recommended 2 Powder detergent ...

Страница 67: ...ning agent following the manufacturer s instruc tions on the packaging Damage caused by cleaning agents Solvent based cleaning agents ab rasive cleaners glass cleaners or multi purpose cleaning agents can cause damage to plastic surfaces and other parts Do not use any of these cleaning agents Cleaning the detergent dis penser drawer Washing at low temperatures and the use of liquid detergent can l...

Страница 68: ...the siphon from com partment and clean under warm run ning water Clean the siphon tube in the same way 2 Replace the siphon Clean the fabric conditioner channel using a brush and warm water Cleaning the detergent dispenser drawer compartment Use a bottle brush to remove deter gent residues and limescale from the jets inside the detergent dispenser drawer compartment Replace the detergent dispenser...

Страница 69: ...ystem you either need a TwinDosCare cleaning cartridge only available in selected countries or an empty TwinDos container Both are available from the Miele online shop The washing machine has a cleaning programme for the TwinDos system Running the cleaning programme will clean the hoses inside the washing ma chine Starting the maintenance programme Switch on the washing machine Scroll to the secon...

Страница 70: ...nterruptions to the water supply First turn off the stopcock Unscrew the inlet hose from the stop cock Remove the rubber seal 1 from the recess Using pointed pliers take hold of the plastic filter bar 2 and remove it Clean the plastic filter Put the filter and seal back in the re verse order and reconnect the hose Turn on the stopcock and check the connection is watertight If water drips out tight...

Страница 71: ...r the mains plug is plugged in and switched on Check whether the fuse or circuit breaker has tripped The washing machine has switched off automatically to save energy Switch it back on with the button The display prompts you to enter a code Access via a code has been activated Enter the code and confirm the entry Deactivate the code if you do not wish this message to ap pear in the display the nex...

Страница 72: ...water pressure The filter in the water intake is blocked Clean the filter Fault F If restart fails call Service There is a fault Disconnect the washing machine from the mains electricity supply either by switching it off at the wall socket and withdrawing the plug or by dis connecting it at the circuit breaker Wait at least 2 minutes before reconnecting the washing machine to the mains electricity...

Страница 73: ...amme A wash programme using a temperature above 60 C has not been run for a long time In order to prevent bacteria and unpleasant odours building up in the washing machine run the Main tenance wash programme using Miele machine cleaner or a universal powder detergent Check hot water in take The water inlet for hot water is blocked or turned off The programme was carried out using cold water Check ...

Страница 74: ...mme after cleaning If the fault message appears again contact Miele The washing machine can still be used but with re duced functionality Align the machine Laundry not properly spun The Pre ironing Extra which runs at the end of the pro gramme could not be carried out properly Check whether the washing machine is aligned correctly as described in Installation and connec tion Levelling the machine ...

Страница 75: ...nDos or automatic dispensing via compartment and or has not been used for a long time Use TwinDos for one of your next loads Carry out the TwinDos maintenance programme as described in Cleaning and care TwinDos main tenance TwinDos Mainten ance for compart ment must be started in the Main tenance menu See the operating in struction manual for more information TwinDos or automatic dispensing via co...

Страница 76: ...he container and then clean the container thoroughly No detergent and or fabric conditioner was dispensed Automatic dispensing has not been activated Touch the TwinDos sensor before running the next programme Automatic dispensing will be activated No detergent fabric softener was dispensed although automatic dispensing was activated Try again If detergent is still not dispensed call Miele ...

Страница 77: ... drawer were left open after washing Leave the door and the detergent dispenser drawer slightly open to allow them to dry The machine shakes during the spin cycle The machine feet are not level Level the machine and adjust the feet correctly The laundry has not been spun properly and is still wet The machine detected an imbalance during the final spin cycle and reduced the spin speed automatically...

Страница 78: ...ogged Clean the siphon see Cleaning and care Clean ing the detergent dispenser drawer At the end of the pro gramme there is still li quid in the capsule The small pipe in the detergent dispenser drawer onto which the capsule is placed is blocked Clean the small pipe This is not a fault For technical reasons a small amount of water will re main in the capsule There is water next to the capsule in t...

Страница 79: ...he detergent dispenser drawer depending on the amount of laundry and the ambient temperature Noises while steam is being generated This is not a fault These noises occur when steam is being generated and when steam is being injected into the drum When the drum is empty a load appears in the display or when the drum is full the load is displayed as 25 There was laundry in the drum when the washing ...

Страница 80: ...nt are seen on dark textiles after washing The detergent contained compounds zeolites to aid water softening which are not soluble in water These have ended up on the laundry Try and brush off the residues with a soft brush once the laundry is dry Wash dark textiles using a detergent which con tains no zeolites Liquid detergents usually contain no zeolites Use the Dark garments programme Grey grea...

Страница 81: ... in the display after a programme has been cancelled To protect the user against scalding the door cannot be opened if the suds temperature is higher than 55 C Wait until the temperature in the drum has de creased and the message has gone out in the dis play The door will not open after the Steam care or Freshen up programme has finished The Steam care or Freshen up programme has been started seve...

Страница 82: ...of scalding due to hot suds Escaping suds will be hot if laundry has been washed at high temperat ures Carefully allow all suds to drain off Draining the washing machine Remove the drain filter though not completely Place a suitable container under the access panel e g a universal oven tray Slowly unscrew the drain filters to let the water out Tighten the drain filters back up again if you need to...

Страница 83: ...curely Close the drain pump access panel Risk of water damage Make sure the drain filters are se curely tightened Otherwise there is a risk of water leakage during use Replace the drain filters correctly and tighten them securely Open the door Danger of injury due to rotating drum Reaching into a moving drum is ex tremely dangerous Always make sure that the drum is stationary before reaching in to...

Страница 84: ...cting Miele This information can be found on the data plate The data plate is found above the porthole glass when the door is opened Optional accessories Optional spare parts and accessories for this washing machine are available from your Miele Dealer the Miele Spare Parts Department or via the internet at www miele co uk Please note that telephone calls may be monitored and recorded for training...

Страница 85: ...stem for alternative water sup plies b Mains connection cable c Flexible drain hose with detachable swivel elbow d Control panel e Detergent dispenser drawer f Door g Access to filters pumps and emer gency release h Access panel for TwinDos cartridges i Four height adjustable feet ...

Страница 86: ...e c Mains connection cable d Protruding lid for holding when mov ing the machine e Cold water intake hose with Water proof system f Water intake hose with Waterproof system for alternative water sup plies g Safety caps for transit bars h Transport clips for inlet and drain hoses and for storing transit bars when not in use ...

Страница 87: ...hine has not been adequately secured During installation the washing ma chine must be secured on a plinth to be made available on site concrete or brick in order to ensure it cannot fall or slip Secure the washing machine using a clamp fastening bracket MTS floor mounting kit available from your Miele dealer or Miele spare parts de partment Transporting the washing ma chine to its installation sit...

Страница 88: ...Installation and connection 88 Using the spanner supplied turn the left hand transit bar 90 then withdraw the transit bar Turn the right hand transit bar 90 then withdraw the transit bar ...

Страница 89: ...o holes Secure the transit bars to the back of the washing machine Make sure that the top catch is located above the holder Risk of damage from incorrect transport The washing machine may become damaged if moved without the transit bars in place Keep the transit bars in a safe place Fit them again if the machine is to be moved e g when moving house Re fitting the transit bars Re fitting is carried...

Страница 90: ...wed in Using the spanner supplied turn counter nut 2 in a clockwise direction Then turn counter nut 2 together with foot 1 to unscrew Use a level to check that the washing machine is standing level Hold foot 1 securely with a pipe wrench Turn counter nut 2 again us ing the spanner supplied until it sits firmly up against the housing Risk of damage due to incor rectly aligned washing machine There ...

Страница 91: ... machine lid This washing machine with lid intact can be pushed under a countertop if there is space to do so Washer dryer stack The washing machine can be combined with a Miele tumble dryer in a washer dryer stack The appropriate WTV stacking kit to match your dryer is re quired All parts marked are available from your Dealer or Miele Please note a at least 2 cm b WTV without drawer 172 cm WTV wi...

Страница 92: ...provide two fold protection In the event that one of the valves is faulty the other valve will cut off the water intake Blocking the water intake at the stop cock means that the inlet hoses are only under pressure whilst water is being taken into the machine For the remainder of the time pressure on the inlet hoses is negligible Protection against the solenoid valves bursting The solenoid valves a...

Страница 93: ...the suds container is pumped away Overflow protection If the water level exceeds a certain level the drain pump switches in and pumps the excess water away in a controlled manner Should the water level rise repeatedly in an uncontrolled way the drain pump will switch on continuously the washing machine will indicate that there is a fault and a tone will sound Drain hose The drain hose is protected...

Страница 94: ...ties do not require it to have a non re turn valve as the washing machine has been designed to comply with DIN reg ulations The flow pressure must amount to a minimum of 100 kPa 1 bar and must not exceed an overpressure of 1000 kPa 10 bar If it is higher than 1000 kPa 10 bar a pressure reduction valve must be installed Connection to the mains water supply should incorporate a stopcock with a threa...

Страница 95: ...res sures of up to 14 000 kPa and can be used as a flexible extension to the water supply AllWater This washing machine can be used with cold water cold mains water as well as with hot water or an alternative water supply Damage caused by incorrect wa ter connection For hygiene and technical reasons the washing machine must always be connected to cold mains water Always connect the washing ma chin...

Страница 96: ... water tap is turned off for some time the washing machine will automatically switch to the cold wa ter connection This safety measure is not intended for the permanent op eration of the appliance and will af fect wash results Soft water rain water and well water 1 For hygiene reasons water should be at least of the quality used for bathing in 2 The chemical composition of the wa ter must not enda...

Страница 97: ...ing on selection programmed Main wash Rinses First and sub sequent rinses Final rinse Cold water Hot main wash Hot main wash rinses Soft water Rain water Well water Cold water intake hose silver label Hot water or alternative water supply Intake hose red label ...

Страница 98: ...ble from Miele or from your Miele dealer Drainage options 1 Directed into a sink or basin Please note Hook the hose over the edge and secure it If the water is pumped into a washbasin make sure that it can drain away freely Otherwise there is a risk of water overflowing or of some of the drained water being sucked back into the machine 2 Connected securely to a plastic drain pipe with a rubber nip...

Страница 99: ...y accessible after the machine has been installed The electrical system must comply with local and national safety regulations BS 7671 in the UK If the connection cable is damaged it must only be replaced with a specific connection cable of the same type available from Miele For safety reas ons such replacement may only be carried out by a qualified technician or Miele Service The data plate indic...

Страница 100: ...See data plate Fuse rating See data plate Consumption data See Consumption data Minimum water flow pressure 100 kPa 1 bar Maximum water flow pressure 1000 kPa 10 bar Intake hose length 1 60 m Drain hose length 1 50 m Mains connection cable length 2 m Maximum drain pump head height 1 m Maximum drain hose length 5 m LEDs Class 1 Test certificates awarded See data plate Frequency band 2 412 GHz 2 472...

Страница 101: ...3 EU The complete text of the EU declaration of conformity is available from one of the following internet addresses Products Download from www miele co uk For service information operating instructions etc go to www miele co uk do mestic customer information 385 htm and enter the name of the product or the serial number ...

Страница 102: ...Weighted annual water consumption AWc 3 11 000 Litres year Spin drying efficiency class A most efficient to G least efficient A Maximum spin speed 4 1 600 rpm Remaining moisture content 4 44 Standard programme to which the information in the label and the fiche relates 5 Cottons 60 40 with arrow Programme time of the standard programme 60 C cotton programme full load 179 min 60 C cotton programme ...

Страница 103: ...4 Attained for the standard 60 C cotton programme at full load or the standard 40 C cotton pro gramme at partial load whichever is the lower and remaining moisture content attained for the standard 60 C cotton programme at full load or the standard 40 C cotton programme at partial load whichever is the greater 5 These programmes are suitable to clean normally soiled cotton laundry and are the most...

Страница 104: ... 59 44 4 5 0 43 49 2 59 44 40 C 9 0 1 20 65 2 39 50 4 5 0 35 42 2 59 44 20 C 9 0 0 45 65 2 39 50 Minimum iron 30 C 4 0 0 60 57 1 59 30 Delicates 30 C 3 0 0 20 40 1 09 Woollens 30 C 2 0 0 23 35 0 39 Automatic plus 40 C 6 0 0 60 59 1 59 QuickPowerWash 40 C 5 0 0 75 45 0 59 Express 20 1 40 C 3 5 0 33 30 0 20 Shirts 2 60 C 2 0 0 66 40 1 31 1 Quick Extra activated 2 Pre ironing Extra deactivated ...

Страница 105: ...as selected With the PowerWash 2 0 washing technique during the heating phase the tem perature measured by the sensor in the suds container is higher than the actual temperature of the laundry The temperature measured there does not reflect the temperature of the laun dry The consumption data shown in the EcoFeedback display can vary from the consumption data quoted here The variations arise from ...

Страница 106: ...ork Programme sequence Appliance parameters Installation requirements Select the required area Scroll through the list until the setting you want appears Touch the sensor to select the setting you require Changing a setting Change the value displayed and con firm with OK or Touch an option to select it An option which is selected will be highlighted orange The option is saved The display will then...

Страница 107: ... of the energy and the sum of the water used by the previ ous programmes Set the cost You can enter the cost for energy electricity and water Code The code prevents the washing ma chine being used without your know ledge Options Activate If you activate the code you have to enter a code after switching the washing machine on Otherwise it cannot be operated The factory default code is 125 Change If...

Страница 108: ...ed off altogether Keypad tone The volume of the tone that sounds when a sensor is touched can also be changed It can be set to one of 7 different set tings or switched off altogether Display brightness The brightness of the display can be altered It can be set to one of 7 different set tings Temperature unit The temperature can be displayed as degrees Celsius C or Fahrenheit F The factory setting ...

Страница 109: ... detergent Colour detergent Delicates detergent Delicates Woollens Fabric conditioner Follow the manufacturer s instruc tions on dosage given on the pack aging The dosage amount required for the agent being used must be set Follow the instructions in the display on how to do so Tip If you select No agent the respect ive TwinDos compartment will be deac tivated Change dosage The values set for disp...

Страница 110: ... you require a longer pre wash you can extend the standard pre wash time of 25 minutes in the Cottons pro gramme Normal factory setting 25 minute pre wash 6 min 31 minute pre wash 9 min 34 minute pre wash 12 min 37 minute pre wash Gentle action With gentle action activated drum agitation is reduced In this way lightly soiled items can be washed more gently Gentle action can be activated for the Co...

Страница 111: ...tion is reactivated Deactivate visible if Miele home is activated Miele home remains set up the WiFi function is switched off Connection status visible if Miele home is activated The following values are displayed The quality of WiFi reception The network name The IP address Set up again visible if set up Resets the WiFi login network to im mediately re establish a new connec tion Reset visible if...

Страница 112: ...Remote control setting is only vis ible if the Miele home setting is set up and activated Once the Miele mobile app has been installed on your mobile device you can check the status of your washing machine from anywhere and start it re motely You can also control it re motely via the MobileControl pro gramme You can switch off the Remote control setting if you do not want to operate the washing ma...

Страница 113: ...e must be re gistered with your account in the app See the Miele mobile app for terms and conditions of use Some software updates can only be carried out by Miele Service Running a RemoteUpdate If a RemoteUpdate is available for your washing machine it will be displayed automatically for you You can choose to start the RemoteUp date immediately or wait until later If you select Start later the pro...

Страница 114: ...is prevented Rain water This setting is recommended if the water hardness level of the alternative water supply is lower than that of the mains water supply Detergent sav ings can be made with this setting Well water This setting is recommended in order to prevent a build up of limescale in the washing machine if the water hardness level of the alternative water supply is higher than that of the m...

Страница 115: ...s cooling takes place when a Cot tons programme with a temperature of 70 C or higher is selected Suds cooling should be activated to prevent the danger of scalding if the drain hose is hooked over the edge of a sink or basin where the drainage pipes do not comply with DIN 1986 Suds cooling is deactivated as stand ard Temperature reduction At high altitudes water has a lower boiling point Miele rec...

Страница 116: ... UltraPhase 2 Universal detergent enhancer For white and coloured laundry No need to refill supplied in cart ridges for the TwinDos system Only for use in conjunction with UltraPhase 1 UltraWhite Multi purpose powder detergent For white and light coloured laundry as well as heavily soiled cotton items Effective stain removal even at low temperatures UltraColor Liquid detergent for coloured items F...

Страница 117: ... the elasticity of down and feather filled items Retains the breathability of down filled items Prevents down filling clumping to gether WoolCare Liquid detergent for woollens and delicates Includes a special wheat protein con ditioning formula Helps prevent felting Gentle on colours Only available as capsules SilkCare Liquid detergent for silks Contains a special silk protein condi tioning formul...

Страница 118: ...se before changing to a different product Machine cleaner For cleaning the washing machine thoroughly and effectively Removes grease bacteria and asso ciated unpleasant odours Use 1 3 times per year Descaling agent removes heavy limescale deposits Mild and gentle with natural citric acid Water softener tablets Reduces the amount of detergent needed for hard water Less detergent residue in fabrics ...

Страница 119: ...ara Sapura Kencana Petroleum Solaris Dutamas No 1 Jalan Dutamas 1 50480 Kuala Lumpur Malaysia Phone 603 6209 0288 Fax 603 6205 3768 Miele New Zealand Limited IRD 98 463 631 Level 2 10 College Hill Freemans Bay Auckland 1011 New Zealand Tel 0800 464 353 Internet www miele co nz New Zealand Miele Pte Ltd 163 Penang Road 04 03 Winsland House II Singapore 238463 Tel 65 6735 1191 Fax 65 6735 1161 E Mai...

Страница 120: ...M Nr 11 003 430 00 en GB WWV 980 WPS Passion ...

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