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Problem solving guide

General problems with the washing machine

Problem

Cause and remedy

The machine shakes
during the spin cycle.

The machine feet are not level.



Level the machine and adjust the feet correctly.

The laundry has not
been spun properly and
is still wet.

The machine detected an imbalance during the final
spin cycle and reduced the spin speed automatically.



Include both large and small items in the load as
this will give better distribution during spinning.

Strange pump noises
can be heard.

This is not a fault.
These slurping noises occur at the end of the pump
sequence as a normal part of operation.

Large amounts of deter-
gent residue remain in
the detergent dispenser
drawer.

The water pressure is too low.



Clean the water inlet filter.



It may be useful to select the

Water plus

extra op-

tion.

Powder detergent used in conjunction with water
softeners tends to become sticky.



In future, add washing powder into the dispenser
drawer first, and then add the water softener.

Fabric conditioner is not
completely dispensed
or too much water re-
mains in the



com-

partment.

The siphon tube is not correctly positioned or is
clogged.



Clean the siphon, see "Cleaning and care - Clean-
ing the detergent dispenser drawer".

Содержание wda 201

Страница 1: ...ng instructions for washing machines To avoid the risk of accidents or damage to the machine it is essential to read these instructions before it is installed and used for the first time en GB M Nr 10 201 000 ...

Страница 2: ... are disposed of safely and kept out of the reach of babies and young children Danger of suffocation Disposal of your old machine Electrical and electronic machines often contain valuable materials They also contain materials which if handled or disposed of incorrectly could be poten tially hazardous to human health and to the environment They are however es sential for the correct functioning of ...

Страница 3: ...16 1 Prepare the laundry 17 2 Select a programme 18 Select delay start if required 18 3 Load the washing machine 19 Open the door 19 4 Select programme settings 20 Select an extra option s 20 5 Add detergent 21 6 Start the programme the end of a programme 22 Extra options 23 Short 23 Pre wash 23 Soak 23 Water plus 23 Spinning 24 Delay start 25 Programme chart 26 Garment care label symbols 29 Progr...

Страница 4: ...ith Directive EU Nr 1015 2010 36 Adding fabric conditioner or liquid starch separately 37 Cleaning and care 38 Cleaning the drum 38 External casing and fascia panel 38 Cleaning the detergent dispenser drawer 38 Cleaning the water inlet filter 40 Problem solving guide 41 The programme does not start 41 The wash programme stops and a fault indicator light comes on 42 A check or fault indicator light...

Страница 5: ...sting the feet 55 Building under a continuous worktop in a kitchen run 56 Washer dryer stack 56 Please note 56 The water protection system 57 Connection to the water supply 58 Connection to the drainage system 59 Electrical connection U K 60 Technical data 61 Consumption data 62 Note for test institutes 62 Programmable functions 63 Water plus system 63 Gentle action 64 Suds cooling 65 Memory 66 So...

Страница 6: ...er Correct application This washing machine is intended for use in domestic households and similar working and residential environments The washing machine is not intended for outdoor use It must be used only as a domestic appliance to wash items which are specified by the manufacturer as being washable on the wash care label Miele cannot be held liable for damage resulting from in correct or impr...

Страница 7: ...children in the vicinity of the washing machine and do not let them play with it For machines with a porthole door remember that the porthole glass will be hot when washing at very high temperatures Do not let children touch it Technical safety Please observe the instructions in Installation and connection and Technical data Before setting up the washing machine check it for any externally visible...

Страница 8: ...ilar These do not guarantee the required safety of the machine fire hazard due to the risk of overheating Faulty components must only be replaced by genuine Miele ori ginal spare parts Only when these parts are fitted can Miele guaran tee the safety standards of the machine The electrical socket must be easily accessible after installation so that the machine can be disconnected from the electrici...

Страница 9: ... must be ex amined by a competent person before further use and repaired if necessary The water flow pressure must be at least 100 kPa and should not exceed 1000 kPa In areas which may be subject to infestation by cockroaches or other vermin pay particular attention to keeping the machine and its surroundings in a clean condition at all times Any damage which may be caused by cockroaches or other ...

Страница 10: ...h the machine and adjacent furniture or appliances Turn off the stopcock if the machine is to be left for any length of time e g holiday especially if there is no floor drain gully in the im mediate vicinity Flooding danger If hooking the drain hose into a wash basin check that the water can drain off quickly enough to prevent the sink from overflowing Make sure the drain hose is secure so that th...

Страница 11: ...serve the instructions on the packaging Textiles which have been pre treated in solvent based cleaning agents must be thoroughly rinsed in clean water before being washed in the machine Do not use solvent based cleaning agents e g those containing benzine in this machine as this may result in damage to component parts and create toxic fumes Such agents also pose a fire and ex plosion hazard Do not...

Страница 12: ...sories Accessory parts may only be fitted when expressly approved by Miele If other parts are used guarantee performance and product liability claims will be invalidated A Miele tumble dryer can be stacked on top of a Miele washing machine using the appropriate stacking kit available as an optional accessory Please make sure you order the correct one for the Miele washing machine and Miele tumble ...

Страница 13: ...or selecting the wash programme and temperature for that programme The programme selector can be turned clockwise or anti clockwise f Programme sequence indicator lights Show which stage of the programme has been reached g Check Fault indicator lights see Problem solving guide The PC check light is also used by service technicians to run dia gnostic checks and may be used to update programming dat...

Страница 14: ... the programme duration will appear at the end of the delay start time Delay start The delay start time selected will ap pear in the display After the programme has started the delay start time will begin to count down Once the delay start time has elapsed the estimated programme duration will appear in the display Programmable functions The programmable functions can be used to tailor washing pro...

Страница 15: ... been pre pared for using for the first time To ac tivate the spinning function you must run a wash programme without laundry and without detergent Using detergent could result in an ex cessive build up of foam This also activates the ball valve The ball valve prevents detergent escaping from the suds container into the sump during a wash programme thus making maximum use of the detergent Running ...

Страница 16: ...rgent at regular intervals The Hygiene info check light will appear to remind you to carry out a hot wash Detergent Do not exceed the amounts of deter gent recommended by the manufac turer on the packaging Adjust the dosage to the degree of soiling of the laundry Reduce the amount of detergent with smaller loads approx less than the amount recommended can be used when washing a half load Choosing ...

Страница 17: ...with liquid detergent stain re movers etc first following the manu facturer s instructions With particularly stubborn stains ask your dry cleaner for advice Solvent based cleaners e g benzine can damage plastic parts When pre treating garments make sure that any plastic parts e g but tons are protected from cleaning agent Chemical solvent based clean ing agents can cause severe damage to the washi...

Страница 18: ...time you want Tip Please see Delay start for more information Programme selection Turn the programme selector to the required programme The display will show the estimated programme duration unless you have selected a delay start time During the first 10 minutes the machine measures how much water is being ab sorbed by the laundry The programme duration may be longer or shorter de pending on the i...

Страница 19: ...ing spinning Please note the maximum load for the different wash programmes The relev ant programme load is always shown in the display when you select a pro gramme The most efficient use of energy and water is achieved when a full load is washed However do not overload as this reduces cleaning efficiency and causes creases Close the door Make sure that no items are caught between the door and the...

Страница 20: ...e Wa ter plus extra option Select the extra option s you want Tip Not all the extra options are suit able for use with every programme You can only select extra options which are compatible with the pro gramme being used Select a spin speed You can alter the pre set spin speed of a wash programme Press the Spin button repeatedly until the indicator light of the spin speed you want comes on ...

Страница 21: ...low level of agitation and poor wash rinse and spin results High water consumption an addi tional rinse cycle will automatically switch in A burden to the environment Pull out the detergent dispenser drawer and add detergent to the compartments as follows Detergent for the pre wash divide the total recommended amount as follows add to compartment and to compartment Detergent for the main wash incl...

Страница 22: ...e washing machine will switch off automatically 15 minutes after the end of the anti crease phase Press the button to switch it back on again Press the Door button to open the door Remove the laundry Check that all items have been re moved from the drum Items left in the drum could discolour other items in the next wash or become discol oured themselves Check the folds in the door seal for any sma...

Страница 23: ...able functions Soak for instructions on how to programme a different soak period Water plus The water level in the wash and rinse stages is increased However you can select other settings for Water plus These are described in Programmable functions The following extra options can be selected in addition to the programme Only one of the following extra options can be selected at a time Short Pre wa...

Страница 24: ...n terim spin speed If a spin speed of less than 700 rpm is selected for the Cot tons programme an additional rinse is introduced To omit the final spin Rinse hold Press the Spin button until the Rinse hold indicator light comes on The laundry will not be spun and will remain suspended in the final rinse water This reduces creasing if the laundry is not going to be removed immediately after the end...

Страница 25: ...lay start time you want Make sure the programme selector is at the Finish position Press the Delay start button Each press on the button increases the delay start time in 30 minute increments up to 10 hours in 1 hour increments from 10 hours upwards Tip Holding the Start button pressed in automatically increases the duration up to 24 hours To alter Delay start It is not possible to alter the Delay...

Страница 26: ...ill be lower than 60 C although the wash performance is the same as with the standard Cottons 60 C programme Note for test institutes The test programme conforms to EN 60456 and the energy label to Directive 1061 2010 Minimum iron 60 C to 20 C Max load 3 5 kg Use for Synthetic mixed fibre and easy care cotton Note Reduce the spin speed for fabric which creases easily Automatic plus 40 C Max load 5...

Страница 27: ... treat soiled cuffs and collars if necessary Wash silk shirts and blouses in the Delicates programme Woollens cold and 30 C Max load 2 0 kg Use for Machine washable or hand washable wool or wool blend fabric If the care label does not specify a temperature wash using the cold setting Notes Reduce the spin speed for items which crease easily Delicates cold to 40 C Max load 2 0 kg Use for Delicate g...

Страница 28: ... handwashed items Starching table cloths serviettes and workwear Notes Reduce the spin speed for items which crease easily The laundry should be washed but not treated with fabric condi tioner Items will be rinsed very effectively using two rinse cycles by ac tivating the Water plus extra option The or option of the Wa ter plus system programmable function must be activated ...

Страница 29: ...utomatic plus Express 20 Woollens Delicates Drying The number of dots indicates the dry ing temperature Normal temperature Low temperature Do not tumble dry Ironing The number of dots indicates the iron ing temperature Hot iron max sole plate temp approx 200 C Medium hot iron max sole plate temp approx 150 C Cool iron max sole plate temp approx 110 C Do not steam iron garments carrying this symbol...

Страница 30: ...level Wash rhythm Water level Rinses Cottons 2 4 1 2 Minimum iron 2 3 3 Automatic plus 2 3 3 Dark garments Denim 3 Express 20 1 3 3 Shirts 2 Woollens 2 Delicates 3 Drain Spin Separate rinse Starch 1 Please see the next page for a description of the symbols ...

Страница 31: ...tra op tions which can be selected have not been taken into account Special features in the pro gramme sequence Anti crease At the end of the programme the drum continues to turn at intervals for up to 30 minutes to help prevent creasing Exception There is no anti crease phase in the Woollens programme The door can be opened at any time during the anti crease phase 1 A second rinse is carried out ...

Страница 32: ...e Start but ton Removing laundry after cancelling the programme Turn the programme selector to Drain Spin Tip Select an appropriate spin speed Press the Start button The suds will be pumped away Press the Door button to open the door Interrupting a programme Switch the washing machine off with the button Switch the washing machine back on with the button to continue with the same programme Changin...

Страница 33: ...e a programme has started the washing machine cannot recognise any adjustment to the load For this reason if laundry is added or removed after the start of a programme the machine will always complete the programme cycle assuming a full load This can lead to an increase in the time left displayed The door cannot be opened if the suds temperature is above 55 C the water is above a certain level the...

Страница 34: ... levels Hardness scale Hardness level in mmol l German scale d I soft 0 1 5 0 8 4 II medium 1 5 2 5 8 4 14 III hard above 2 5 above 14 Dispensing aids Use dispensing aids e g balls if these are supplied with the detergent particu larly when using liquid detergent Refill packs of detergent When purchasing detergent buy refill packs wherever possible This helps re duce the amount of waste packaging ...

Страница 35: ... wash ing machines They are available to order via the internet at www miele shop com or from Miele Miele UltraWhite Miele UltraColor Miele Wool and delic ates detergent Miele fabric condi tioner Cottons Minimum iron Automatic plus Dark garments Denim Express 20 Shirts Woollens Delicates Recommended Not recommended ...

Страница 36: ...ecommendations apply to the temperature ranges given in the Programme chart Universal Coloureds Delicates and woollens Specialist detergent Cottons Minimum iron Dark garments Denim 1 Express 20 1 Shirts Woollens Delicates Recommended 1 Liquid detergent Not recommended 2 Powder detergent ...

Страница 37: ...ch in accordance with the manufacturer s instructions on the packaging Add fabric conditioner to the com partment Add liquid starch to the compart ment and powder or viscous starch to the compartment Select the Separate rinse Starch pro gramme Change the spin speed if necessary Press the Start button Colour run and dye removers dyes Do not use colour run or dye re movers in this washing machine Th...

Страница 38: ...sive cleaning agent or soap and water using a well wrung out cloth Wipe dry with a soft cloth The drum can be cleaned with a pro prietary stainless steel cleaning agent following the manufacturer s instructions on the packaging Do not use solvents abrasive cleaners glass cleaners or multi pur pose cleaning agents These could damage plastic surfaces and other parts Cleaning the detergent dis penser...

Страница 39: ... Replace the siphon Liquid starch can cause the siphon to become clogged Make sure that you clean the siphon and siphon tube particularly thoroughly after us ing liquid starch a few times Cleaning the detergent dispenser drawer housing Use a bottle brush to remove deter gent residues and limescale from the jets inside the detergent dispenser drawer housing ...

Страница 40: ...s to the water supply First turn off the stopcock Unscrew the inlet hose from the stop cock Remove the rubber seal 1 from the union Hold the free end of the inlet hose downwards Plastic filter 2 will drop out Clean the plastic filter Put the filter and seal back in the re verse order and reconnect the hose Turn on the stopcock and check the connection is watertight If water drips out tighten the c...

Страница 41: ... accordance with current local and national safety regu lations Repairs and other work by unqualified persons could be dangerous The manufacturer cannot be held liable for unauthorised work The programme does not start Problem Cause and remedy The Anti crease Finish indicator light is not on or the Start button is not flashing There is no power to the machine Check whether the mains plus is plugge...

Страница 42: ...lt in dicator light flashes and a fault number appears in the display The water inlet is blocked Open the stopcock The filter in the water inlet hose is dirty Clean the filter The Check inlet and Check drainage fault in dicator lights flash and a fault number appears in the display The water protection system has reacted Close the stopcock Call the Miele Service Department The Soak Pre wash or Rin...

Страница 43: ... on the packaging The Main wash or Rinses indicator lights flash in the programme sequence display and a fault number appears in the display The washing machine has detected a fault during the wash programme Start the programme again If the fault indicator comes on again call the Miele Service Depart ment The Anti crease Finish indicator light flashes in the programme se quence display The program...

Страница 44: ...This is not a fault These slurping noises occur at the end of the pump sequence as a normal part of operation Large amounts of deter gent residue remain in the detergent dispenser drawer The water pressure is too low Clean the water inlet filter It may be useful to select the Water plus extra op tion Powder detergent used in conjunction with water softeners tends to become sticky In future add was...

Страница 45: ...ufficient amounts of detergent were used to break down the particles of grease in heavily soiled laundry Use more detergent Before washing the next load run a Cottons 60 C programme with powder detergent but without a load White residues which look like powder deter gent are seen on dark textiles after washing The detergent contained compounds zeolites to aid water softening which are not soluble ...

Страница 46: ...cut Open the door as described in Opening the door in the event of blocked drain outlet and or power failure The door was not correctly engaged Press hard against the lock side of the door and then press the Door button There is still water in the drum and the machine is un able to drain Clean the drain filters and the drain pump For safety reasons the door cannot be opened if the suds temperature...

Страница 47: ...ution If laundry has been washed at a high temperature water draining out of the machine will still be hot Danger of scalding Procedure for draining the washing machine Place a suitable container under the access flap When draining water from the ma chine do not unscrew the drain filter completely or take it right out Slowly and carefully unscrew the drain filter to let the water out Be careful no...

Страница 48: ...filter back in place and secure it Make sure the drain filter is se curely tightened Otherwise there is a risk of water leakage during use To avoid loss of detergent pour approx 2 litres of water into the detergent dis penser drawer after cleaning the drain filter Excess water will be pumped out automatically before the next wash pro gramme Opening the door Always make sure that the drum is statio...

Страница 49: ...olved as de scribed in these instructions Guarantee U K In the U K the washing machine is guaranteed for 2 years from the date of purchase In the U K you must activate your cover by calling 0330 160 6640 or registering online at www miele co uk Guarantee Other countries For information on the appliance guar antee specific to your country please contact Miele See end of this booklet for contact det...

Страница 50: ...ose braided b Electrical supply cable c Flexible drain hose with detachable swivel elbow d Control panel e Detergent dispenser drawer f Door g Access to drain filter drain pump and emergency release h Handle recesses for moving the ma chine i Four height adjustable feet ...

Страница 51: ...when mov ing the machine b Electrical supply cable c Waterproof Metal inlet hose braided d Drain hose e Transport clip for inlet and drain hoses f Safety cap for transit bars g Transport clip for inlet and drain hoses and for storing transit bars when not in use ...

Страница 52: ...ner as this is usually the most stable part of the floor There is the danger of the wash ing machine moving about during spinning and falling off a plinth For this reason if the machine is in stalled on a raised plinth concrete or brick it has to be secured against slippage using an MTS floor plinth mounting kit available from Miele Transporting the washing machine to its installation site To mano...

Страница 53: ...Installation and connection 53 Using the spanner supplied turn the left hand transit bar 90 then pull the transit bar out Turn the right hand transit bar 90 then pull the transit bar out ...

Страница 54: ...re the transit bars to the back of the washing machine Make sure the top catch is located above the holder The washing machine must not be moved without the transit bars in place Store them as shown or keep them in a safe place for future use They must be re fitted if the machine is to be moved again e g when moving house Re fitting the transit bars Re fitting is carried out by reversing the proce...

Страница 55: ...ur feet are screwed in when the machine is de livered Using the spanner supplied turn counter nut 2 in a clockwise direction Then turn counter nut 2 together with foot 1 to unscrew Use a spirit level to check that the washing machine is standing level Hold foot 1 securely with a pipe wrench Turn counter nut 2 again us ing the spanner supplied until it sits firmly up against the housing All four co...

Страница 56: ... the lid the building under kit is not necessary Otherwise it is essential Connections for electricity water and drainage should be installed in such a way that they remain accessible when the machine is in its final posi tion Fitting instructions are supplied with the conversion kit Washer dryer stack The washing machine can be combined with a Miele tumble dryer in a washer dryer stack The approp...

Страница 57: ...as a braided metal second skin to protect it from dam age Electronic unit and washing machine housing Sump Any leaking water is collected in a sump in the base of the machine A float switches off the water inlet valves preventing any more water from flowing into the machine and water in the suds container is pumped away Overflow protection This prevents the washing machine taking in too much water...

Страница 58: ...water supply should incorporate a mains stopcock with threaded union The stopcock should be fitted by a qualified plumber The connection point is subject to mains water pressure Turn on the stopcock slowly and check for leaks Correct the position of the washer and union if appropriate The washing machine is not suitable for connection to a hot water supply Maintenance Only use a genuine Miele hose...

Страница 59: ...dvice If necessary the drain hose can be extended to a length of 2 5 m The necessary parts can be purchased from your Miele Dealer or Miele Drain hose connection 1 Direct into a sink or basin Please note the following Hook the hose over the edge and secure Make sure that the water can drain away freely without hindrance Otherwise there is a risk of water overflowing or of some of the drained water...

Страница 60: ...ty it is advisable to protect the machine with a suitable residual current device RCD Contact a quali fied electrician for advice Do not connect via an extension lead Extension leads do not guarantee the required safety of the appliance e g danger of overheating Non rewireable plugs BS 1363 The fuse cover must be refitted when changing the fuse and if the fuse cover is lost the plug must not be us...

Страница 61: ...plate Connected load See data plate Fuse rating See data plate Consumption data See Consumption data Minimum flow pressure 100 kPa Maximum flow pressure 1000 kPa Inlet hose length 1 60 m Drain hose length 1 50 m Mains connection cable length 2 00 m Delivery head max 1 00 m Maximum drainage length 5 00 m LEDs Class 1 Test certificates awarded See data plate Power consumption when switched off 0 30 ...

Страница 62: ...on 30 C 3 5 kg 0 50 55 1 h 59 min 30 Automatic plus 40 C 5 0 kg 0 52 62 1 h 29 min Express 20 40 C 3 5 kg 0 32 30 20 min Shirts 40 C 2 0 kg 0 50 42 1 h 11 min Woollens 30 C 2 0 kg 0 23 39 39 min Delicates 30 C 2 0 kg 0 38 69 59 min Note for test institutes Test programme in accordance with EN 60456 and energy label with Directive 1061 2010 Consumption data can vary from the nominal values given de...

Страница 63: ... The programmable functions are ac cessed via the Start button and the pro gramme selector Before you begin ensure that The washing machine is switched off The machine door is closed properly The programme selector is at Finish Press the Start button and keep it pressed in whilst carrying out steps to Switch machine on with the but ton Wait until the indicator light for the Start button lights up ...

Страница 64: ...d off The machine door is closed properly The programme selector is at Finish Press the Start button and keep it pressed in whilst carrying out steps to Switch machine on with the but ton Wait until the indicator light for the Start button lights up constantly and then release the Start button Turn the programme selector to Cot tons A will flash in the display alternating with the number or Pressi...

Страница 65: ... via the Start button and the pro gramme selector Before you begin ensure that The washing machine is switched off The machine door is closed properly The programme selector is at Finish Press the Start button and keep it pressed in whilst carrying out steps to Switch machine on with the but ton Wait until the indicator light for the Start button lights up constantly and then release the Start but...

Страница 66: ...r Before you begin ensure that The washing machine is switched off The machine door is closed properly The programme selector is at Finish Press the Start button and keep it pressed in whilst carrying out steps to Switch machine on with the but ton Wait until the indicator light for the Start button lights up constantly and then release the Start button Turn the programme selector to Cot tons A wi...

Страница 67: ... washing machine is switched off The machine door is closed properly The programme selector is at Finish Press the Start button and keep it pressed in whilst carrying out steps to Switch machine on with the but ton Wait until the indicator light for the Start button lights up constantly and then release the Start button Turn the programme selector to Cot tons 30 C A will flash in the display alter...

Страница 68: ...urs from fading effective stain removal even at low temperatures Wool and delicates detergent liquid detergent for delicates particularly suitable for woollen and silk garments cleans at temperatures as low as 20 C helps retain the shape of delic ate garments and protect colours Specialist detergents Outerwear liquid detergent for outerwear and performance clothing cleans with care and is gentle o...

Страница 69: ...ibre garments e g rain coats etc retains the breathability of garments Fabric conditioner fresh natural fragrance makes laundry soft to handle Machine care products Machine cleaner for cleaning the washing machine thoroughly and effectively removes grease bacteria and un pleasant odours Descaling agent removes heavy limescale deposits mild and gentle with natural citric acid ...

Страница 70: ......

Страница 71: ...Avenue Citywest Business Campus Dublin 24 Tel 01 461 07 10 Fax 01 461 07 97 E Mail info miele ie Internet www miele ie Ireland Malaysia Miele Sdn Bhd Suite 12 2 Level 12 Menara Sapura Kencana Petroleum Solaris Dutamas No 1 Jalan Dutamas 1 50480 Kuala Lumpur Malaysia Phone 603 6209 0288 Fax 603 6205 3768 Miele New Zealand Limited IRD 98 463 631 Level 2 10 College Hill Freemans Bay Auckland 1011 NZ ...

Страница 72: ...M Nr 10 201 000 01 en GB WDA 201 WPM ...

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