General problems
Problem
Possible cause
Remedy
The Excess detergent
check light comes on.
Excessive foam has
built up during washing.
Use less detergent next time
and follow the manufac-
turer's instructions on dos-
age given on the packaging.
The Rinses Sequence
indicator light flashes.
There is a fault.
Start the programme again.
If the fault message appears
again, contact the Service
Department.
The machine shakes
during the spin cycle.
The machine feet are
not level.
Level the machine (see "In-
stallation and connection").
The laundry has not
been spun properly
and is still wet.
The machine detected
an imbalance during the
final spin and reduced
the spin speed
automatically.
Include both large and small
items in the load as this will
give better distribution.
The pump makes
strange noises.
This is not a fault! These noises occur at the end of a
pump sequence as a normal part of the operation.
Large amounts of
detergent residue
remain in the detergent
dispenser drawer.
The water pressure is
too low.
– Clean the filter in the water
inlet.
– Select Water plus.
Powder detergent used
with water softeners can
be sticky.
Add washing powder and
then add the water softener.
Fabric conditioner is
not completely
dispensed or too much
water remains in the
§
compartment.
The siphon tube is not
correctly positioned or
is clogged up.
Clean the siphon, (see
"Cleaning and care -
Cleaning the detergent dis-
penser drawer").
When laundry is dry it
feels hard to the touch.
Too vigorous a wash
action.
Programme in gentle action
and more water.
Not enough detergent
used.
Increase detergent dose to
prevent limescale build up in
laundry.
No fabric conditioner
used.
Use fabric conditioner in last
rinse.
Problem solving guide
37
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