The drum door cannot be opened by pressing the Door button
Possible cause
Remedy
The machine is not
connected to the
electricity supply.
Insert the plug in the socket and switch on.
The machine is not
switched on.
Switch the machine on with the
I-On/0-Off
button.
The safety lock has been
activated.
Deactivate the safety lock as described in
"Changing the programme sequence - Safety
lock".
The system lock is
activated.
Deactivate the system lock as described in
"Changing the programme sequence - System
lock".
Power cut
Open the drum door as described in “Opening the
door in the event of blocked drain outlet and/or
power failure”.
The door was not
correctly engaged.
Press hard against the lock side of the drum door
and then press the
Door
button.
There is still water in the
drum and the machine is
unable to drain.
Clean the fluff filter and drain pump as described
in the next section.
For safety reasons the drum door cannot be opened when the suds temperature
is higher than 55°C.
Problem solving guide
39
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