Problem solving guide
62
An unsatisfactory wash result
Problem
Possible cause and remedy
Liquid detergent does
not give the required
result.
Liquid detergents usually contain no bleaching
agents. They do not remove fruit, coffee and tea
stains.
Use a general purpose powder detergent
containing a bleaching agent.
Add stain removers to compartment
of the
detergent dispenser drawer and fill liquid detergent
into a dispenser ball.
Never put stain removers and liquid detergent
together in the dispenser drawer.
White residues which
look like powder
detergent are seen on
dark textiles after
washing.
The detergent contains compounds (zeolites) to aid
water softening which are not soluble in water. These
have ended up on the laundry.
Try to brush off the residues with a soft brush once
the laundry is dry.
Wash dark textiles using a detergent which
contains no zeolites. Liquid detergents do not
usually contain zeolites.
Textiles that were very
greasy are not properly
clean.
Select a programme with pre-wash. Use liquid
detergent for the pre-wash.
Continue to use universal powder detergent for the
main wash.
The use of heavy-duty detergent is recommended in
the main wash for very heavily soiled work clothing.
Please seek advice from the detergent manufacturer.
Grey, greasy particles
cling to washed laundry.
Insufficient amounts of detergent were used. The
laundry was heavily soiled with grease (oils,
ointments).
Use more detergent or liquid detergent with this
type of soiled laundry.
Before washing the next load, run a 60°C
programme with liquid detergent but without a
load.
