21
4 MALFUNCTION CODES AND EXPLANATIONS
E21
In 3 minutes,
the water level
doesn’t
change with
pump started
Drain hose
If the washer won't drain water
check the drain hose. Be sure the
hose did not get kinked behind
the washer. Also, remove the
hose from the pump and check it
for obstructions.
pump
If the washer won't drain water
the drain pump might be
defective. It's also common for a
small sock or other article of
clothing to get caught in the drain
pump or in the drain hose. Check
both for an obstruction before
replacing the pump.
PCB
Check the PCB
E30
Door can’t be
unlocked with
over 3 time’s
fail.
Door lock
1Check the door hook and the
door lock to get correct location.
PCB
1.If the washer door won't unlock
the problem might be the main
The PCB. This is not common.
2.Check the inner wire between
the PCB and the door lock.
E33
The PCB can not
detect the signal
of the water level
sensor.
Water level sensor
1.Check the water level sensor
2.Check the PCB the inner
wire between PCB and the sensor
E34/E35
The water
temperature in
the drum exceed a
certain level for
alarm(background)
Water Temperature
Sensor Failure
Check the heater NTC
E36
Heat continuously
for 10 minutes,
the temperature
change is less than
3 degrees
Heating Sensor
1.Check the inlet valve, if inlet
valve leaks, it may cause the E36
error
2.Check the water level sensor, if
the water level sensor is abnormal,
it may cause the E36 error
3.Check the NTC
