Microwave Data Systems MDS 4310, Установка, эксплуатация и техническое обслуживание на месте

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In Case of Difficulty...
The MDS 4310 Transceiver is designed for long life and trouble-free operation. However,
this equipment, as with all electronic equipment may have an occasional component failure.
The following information will assist you in the event that servicing becomes necessary.
Factory Technical Assistance
Technical assistance for MDS products is available from our Systems Engineering Group
during business hours (8:30 A.M.–5:00 P.M. EST). When calling, please give the complete
model number of the radio, along with a description of the trouble symptom(s) that you are
experiencing. In many cases, problems can be resolved over the telephone, without the need
for returning the unit to the factory.
Please use the following telephone numbers for product assistance:
716-242-9600 (Phone)
716-242-9620 (FAX)
Factory Repairs
Component level repair of the transceiver is not recommended in the field. Many transceiver
components are installed using surface mount technology, which requires specialized training
and equipment for proper servicing. For this reason, the equipment should be returned to the
factory for any PC board repairs. The factory is best equipped to diagnose, repair and align
your radio to its proper operating specifications.
If return of the equipment is necessary, you will be issued a Returned Material Authorization
(RMA) number. The RMA number will help expedite the repair so that the equipment can be
repaired and returned to you as quickly as possible. Please be sure to include the RMA
number on the outside of the shipping box, and on any correspondence relating to the repair.
No equipment will be accepted for repair without an RMA number.
A statement should accompany the radio describing, in detail, the trouble symptom(s), and a
description of any associated equipment normally connected to the radio. It is also important
to include the name and telephone number of a person in your organization who can be
contacted if additional information is required.
The radio must be properly packed for return to the factory. The original shipping container
and packaging materials should be used whenever possible. All factory returns should be
addressed to:
Microwave Data Systems
Customer Service Department
(RMA No. XXXX)
175 Science Parkway
Rochester, NY 14620 USA
When repairs have been completed, the equipment will be returned to you by the same
shipping method used to send it to the factory. Please specify if you wish to make different
shipping arrangements.