Troubleshooting
Using the Other Input References
(Optional) Connect any additional Input References to the back panel and configure them, if
needed:
n
For
IRIG In
, see REFERENCES - Timecode.
n
1PPS In, 10MHz In
don't require any configuration.
See
SyncServer signal feature comparison
(on page 18) to see the available signals for
each model of SyncServer.
In This section
Troubleshooting
115
Backing Up/Restoring Configurations
118
Creating a Backup File
118
Restoring from a Backup File
119
Restoring the Factory Default Configuration
119
Configuring SNMP
120
Transferring Configurations
122
Removing the Top Cover
122
Replacing the Battery
122
CAUTION: Lithium Battery
123
Troubleshooting
The following troubleshooting scenarios provide high-level guidance on how to solve a range
of potential problems with the SyncServer.
n
A bullet is a proposed solution. The user should try each solution in turn until the problem
is solved.
n
A numbered step is a procedure. The user should complete the procedure to solve the
problem.
For additional help, contact
Microsemi Customer Assistance
(on page 3).
Passwords
You've tried logging in and the password doesn't work.
n
Passwords are case sensitive. Check that that
Caps Lock
isn't on.
n
Use the
Recover Password
feature, if it is available and configured.
n
Have another user log in and change your password settings.
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