Micros Systems Workstation 5, Руководство по обслуживанию

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3-10 Workstation 5 Field Service Guide
Workstation 5 Troubleshooting
Operational Troubleshooting
Booting to WEPOS
Continues from page 3-4. The message ‘NK.BIN not Found’ appears briefly
and the screen clears. A blinking cursor appears just below the Configuration
Box for several seconds.
The Windows XP boot splash screen appears with a progress bar to indicate the
boot progress. The screen clears once again, and the Desktop appears with a
sign-in dialog box.
6. Does the unit boot to the WEPOS Desktop? A progress bar appears with
activity to indicate the boot process is continuing. The progress bar appears
for several seconds, the screen clears and the desktop appears.
o
If YES, CAL32 starts and presents a menu. The first time a unit is
started, you have the option of enabling CAL32 if supported by the
application software.
o
If a POS application is not present, the CAL32 will display a UI and
use the WS5s Ethernet Port to look for the CAL Server.
o
If NO, and the boot process halts followed by a BSOD. (Blue Screen
Of Death)
o
Improperly programmed, corrupt, or defective USB Flash Drive.
Re-Image the USB Flash Drive using the WEPOS recovery media
image.
o
Using DDR memory not approved by MICROS may result in the
BSOD during operation.
7. The Workstation 5 Boots to the WEPOS desktop.
o
If the unit appears to boot, but exhibits display problems, see page
3-24.
o
If the unit boots to the desktop, but the touchscreen does not function or
appears to be out of calibration, see page 3-27.
o
If the peripheral devices attached to the workstation do not function,
see page 3-31.
o
If the Ethernet Port does not appear to function, see page 3-29.