Micros Systems PCWS 2015, Руководство по установке

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5-2 PCWS 2015 Setup Guide - 2nd Edition
Diagnostics
Basic Troubleshooting
Basic Troubleshooting
This section provides a brief troubleshooting guide for common problems
encountered when installing or operating the PCWS 2015. For a detailed
start-up description for the 2015, see chapter 4.
Problem Possible Cause Solution
When the power button is
pressed, there is no
response. The fan(s) do not
turn on and the Operator
LED remains off. Operator
LCD is blank. No Power to PCWS 2015 Be sure AC power cable is
connected to the
workstation and surge
protector outlet, UPS or wall
outlet.
If unit is located on the
Adjustable Stand, make
sure power cable is
connected to base.
Press the power switch and
release to start the unit.
When the power button is
pressed, the fan(s) start and
the Operator LED blinks,
but the Operator LCD
remains blank. The unit
runs for several seconds,
then shuts down. After
about 5 seconds, the unit
powers up and the process
repeats. Possible missing or
defective DDR3
SO-DIMM(s). Install or re-seat a DDR3
1066 SO-DIMM in the
SO-DIMM1 socket.
When the power button is
pressed, the fan(s) start, the
Operator LED blinks, but
the Operator LCD remains
blank. Possible defective LCD
LVDS cable, LED backlight
cable or system board. Check LCD LVDS Cable,
LED Backlight Cable,
replace the system board
When the power button is
pressed, the fan(s) start, the
Operator LED blinks, the
Operator LCD Displays the
blue splash screen and text
messages, but the
operating system does not
start. Prompts such as
“Operating System Not
Found”, or Windows
Resume Loader. Defective Hard Disk or
Corrupt Operating System
Image. Re-place hard disk and
re-image.