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117 

13. Troubleshooting 

1.  This product is not found even after searching by the “

MFP 

Manager

”. 

„

  Check if the power adapter and the network cable are 

connected to the MFP Server properly.   

„

  Check if the LAN and Ready LEDs are turned on. 

„

  Check if the IP Address of the MFP Server is in the network 

segment as your computer. 

-

 

If you are not sure the IP Address setting of the MFP Server, 

please check the TCP/IP setting of the MFP Server from 

the “

MFP Admin

”. 

 

2.  The ways to change the IP Address of the MFP Server. 

„

  A DHCP Server is installed in the network 

If a DHCP Server is installed, you can setup to let the MFP 

Server get IP Address from the DHCP Server automatically. 

1. Open 

MFP Admin

” and then select “

TCP/IP

” setting. 

2. Select 

Auto IP

” and click “

Save

”. 

3.  Reboot the MFP Server. 

 

„

  Set up the IP Address Manually 

1. Open 

MFP Admin

” and then select “

TCP/IP

” setting. 

Содержание SP781

Страница 1: ...1 MicronetR Faster and Easier Networks User Manual Multi Function Print Server Model No SP781 http www micronet info...

Страница 2: ...ual or otherwise without the prior written permission of this company FCC COMPLIANCE STATEMENT This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1...

Страница 3: ...icensed as is Should the programs prove defective following their purchase the buyer and not this company its distributor or its dealer assumes the entire cost of all necessary servicing repair and an...

Страница 4: ...WINDOWS 2000 XP 12 2 1 HARDWARE INSTALLATION PROCEDURE 12 2 2 SOFTWARE INSTALLATION PROCEDURE 13 2 3 MFP SERVER UTILITIES 23 2 4 INSTALL THE MFP DRIVERS UTILITIES 24 2 4 1 Never Install MFP Driver Ut...

Страница 5: ...for MFP Server 48 5 MFPADMIN 49 5 1 SEARCHING MFP SERVER 50 5 2 STATUS OF MFP SERVER 51 5 3 SETUP THE MFP SERVER 52 5 4 GENERAL CONFIGURATION 53 5 5 TCP IP CONFIGURATION 54 5 6 SYSTEM CONFIGURATION 57...

Страница 6: ...rom Browser 69 7 LPR PRINTING 70 8 RAW PRINTING 77 9 IPP PRINTING 85 9 1 INTRODUCTION 85 9 2 SYSTEM SETUP 85 9 2 1 MFP Server Side 85 9 2 2 Client Side 86 10 INSTALLATION IN WINDOWS 98SE ME NT 91 10 1...

Страница 7: ...TUP MFP SERVER S IPADDRESS 106 11 3 1 DHCP 107 11 3 2 BOOTP 107 11 4 VERIFY THE IPADDRESS 109 11 5 CONFIGURE REMOTE LPD PRINTING ON THE HOST 110 12 INSTALLATION IN MAC OS 113 13 TROUBLESHOOTING 117 AP...

Страница 8: ...ard reader and fax functions through the network Furthermore this device can build the bi directional communication with MFPs and Printers to monitor important information such as ink levels and paper...

Страница 9: ...e Quick Installation Guide One Utility Manual CD One Power Adapter 1 2 How to use this manual This MFP Server supports dual functionalities MFP Server Mode and Print Server Mode at the same time Users...

Страница 10: ...nect to MFP for sharing print scan card reader and fax functions If the MFP Server is connected to a printer but not MFP users still can share printing function MFP server mode doesn t support Windows...

Страница 11: ...tailed applications please refer to the following chapters Chapter 7 LPR Printing Chapter 8 RAW Printing Chapter 9 IPP Printing Chapter 10 MFP Server Installation in Windows 98SE ME NT Chapter 11 Unix...

Страница 12: ...re Installation Procedure 1 Unpack the MFP Server package and verify that all the items listed in the previous section are provided 2 Plug the USB cable to the MFP Server with the MFP or printer that...

Страница 13: ...r it is recommended that you power on the MFP Server before the MFP or printer 2 2 Software Installation Procedure Before you start you should check your computer s operating system This program can b...

Страница 14: ...rive The Autorun exe program should be executed automatically If not run Autorun exe manually from CD drive s root directory 2 The following screen will be displayed Click MFP Server Installation 3 Th...

Страница 15: ...15 4 Click Next to install the MFP Server utilities in the default folder or click Change to specify the destination folder where you would like to...

Страница 16: ...16 5 The system starts installing the MFP Server Utilities 6 The MFP Server is installing the MFP Server utilities When you find the following screen please click Continue Anyway...

Страница 17: ...Next directly Or you can select No I will configure the MFP Server later and click Next to complete the installation The following steps are for MFP Server Configuration 8 The MFP Server List will au...

Страница 18: ...me and Password of the MFP Server you have selected to login the MFP Server The default User Name is admin default Password is 1234 10 Set the Alias Name and the MFP Server Description to the MFP Serv...

Страница 19: ...work settings for the MFP Server manually By default the network settings are as follows IP Address 192 168 2 2 Subnet Mask 255 255 255 0 You can use DHCP if any DHCP server is available on the networ...

Страница 20: ...connected computer If the network setting is incorrect a message will be prompted to remind you after you click Next Please make sure that you have set the right settings before going to the next ste...

Страница 21: ...stallation Note If the Windows XP Firewall in your system has been enabled the MFP Server will automatically open ports for the MFP Server programs smoothly run in your system It will not cause abnorm...

Страница 22: ...22 14 Choose if you want to run the MFP Manager utility automatically when Windows starts It is recommended to enable the setting...

Страница 23: ...tion between the MFP and your computer for sharing MFP function MFP Admin Allows you to configure the MFP Server s IP Address network protocols and other advanced features It also allows you to manage...

Страница 24: ...and the connected MFPs in the network and show it in the MFP Server List Before you start to install the MFP selected from the MFP Server List please check your computer s MFP installation status You...

Страница 25: ...o your computer Some MFP requires connecting the MFP to your computer during the installation Please refer to the below illustration of HP ALL In One Series which is the screen displayed during the in...

Страница 26: ...tem can t find the MFP driver please insert the installation CD of the MFP and designated to find drivers in the CD Note If the MFP you have connected is a composite device the system will install the...

Страница 27: ...27 the MFP and designated to find drivers in the CD 3 After you have completed the MFP installation you will see the MFP is added to the Printers and Faxes in Windows...

Страница 28: ...P Server List and click Connect button 2 The Windows will detect the new hardware and prompt to install the MFP Server drivers and then the MFP drivers When the system stops prompting the drivers are...

Страница 29: ...s are all installed If the system can t find the MFP driver please insert the installation CD of the MFP and designated to find drivers in the CD 3 After the installation a copy of the MFP will be add...

Страница 30: ...30...

Страница 31: ...y If you have finished using the multi function printer please click Disconnect to release the device to other users otherwise users can not use the printer It is recommended to enable Idle Timeout se...

Страница 32: ...erver will auto create the connection between the MFP and your computer and then you can print a document just follows the same steps as usual Tip If you have sent a printing job to the MFP while the...

Страница 33: ...the MFP provides scan utility for users You can scan pictures or documents through the utility In Windows XP user can also scan from Windows XP scanning utility An example HP 1600 Series Utilities Wi...

Страница 34: ...34 3 3 Share Card Reader If the MFP supports card reader function you can read the files from the plugged card reader through the MFP Server...

Страница 35: ...s a fax device will be added to Printers and Faxes in the Windows When you have connected to the MFP by clicking Connect in the MFP Manager you can fax a file through the MFP Server and the fax device...

Страница 36: ...36 3 The Send Fax screen is popped up please configure the file and enter the fax number Click Send Fax to fax the file...

Страница 37: ...USB port It also displays the information of the connection status Click Disconnect in order to release the device to other users you also can enable the Auto Release setting thus the MFP Server will...

Страница 38: ...Name MAC ID IP Addres and the device that is connected to the MFP Server 2 It will show the related information of the MFP Server when click on the specified MFP Server in the MFP Server List 3 Idle...

Страница 39: ...other user is using the MFP to scan print or etc Computer Name It displays the computer name which is connecting to the MFP Contact Information It shows the user which is occupied the MFP at current...

Страница 40: ...lease function It is used to automatically disconnect the current connection after the MFP is idle for a specified period of time By default it is never released It is recommended to enable the settin...

Страница 41: ...lick the MFP Server icon in the system tray Please refer to Section 4 4 to know more about the quick setup functions Hereunder explain the function in My Favorite My Favorite The favorite MFP Servers...

Страница 42: ...ve sent a printing job to the MFP while the MFP is connecting by a user you may be prompted that the device is not found or the document is failed to print It also happens in some MFPs or printers eve...

Страница 43: ...43 2 The MFP Servers within the network will be displayed in the following screen Select the MFP Server you would like to add to the list...

Страница 44: ...me cases new coming printing jobs cannot be printed because the MFP is already disconnected It will cause unformatted messages to be printed out Keep connecting for 30 second s after printing has been...

Страница 45: ...p Right click on the MFP Server icon in the system tray you can see the MFP servers you have designated to My Favorite List You can directly connect or disconnect the MFP and check the MFP information...

Страница 46: ...tes that the MFP is free to use by any users At this moment you can click the Connect to setup the linkage to your computer Disconnect Disconnect the selected MFP The Disconnect will be available only...

Страница 47: ...Windows starts every time By default it is enabled Minimized when start MFP Manager Minimized the MFP Manager to an icon in the system tray when you start the MFP Manager By default it is enabled Refr...

Страница 48: ...to contact you 4 5 2 Search for MFP Server If there is an MFP Server is not in the network as your computer you can enter the IP Address of the MFP Server to do the remote search The MFP Server in the...

Страница 49: ...iguration and management functions Search MFP Server Search All Available MFP Servers on the Network Status Display MFP Server Network Status General Configuration Configure general settings about the...

Страница 50: ...because the utility is using system s available network protocols to search for all MFP Servers on the network All available MFP Servers will be listed under Server Group on the left margin of the wi...

Страница 51: ...of the window The information of the MFP Server displayed are including MAC ID Model Type Firmware Version status of each server port IP address subnet mask default gateway and supported printing pro...

Страница 52: ...the right side of the window Double click one of the icons to set up the selected MFP Server A screen will pop up to verify User Name and Password of the MFP Server The default values are User Name a...

Страница 53: ...nfigure the Server Name User Name and Password here Server Name the name of the MFP Server You can use this name to identify the MFP Server when you are searching for the MFP Server by the MFP Admin u...

Страница 54: ...one which is suitable for your network IP Address Assignment Click the IP button to enter the IP setting page If you need the MFP Server to automatically get an IP from DHCP server select Auto IP You...

Страница 55: ...DHCP Server will be displayed in the address field If no DHCP Server is present you have to assign the information manually Static IP Manually assign the IP address information in the same network wit...

Страница 56: ...ay and DNS then the MFP Server will assign a unique IP within the range for each DHCP client 2 Enable If the DHCP is enabled you have to assign a range of IP addresses Fill in the Starting Address Ran...

Страница 57: ...d upgrade the new firmware for this MFP Server Upgrade Firmware You can use this Upgrade Firmware tool to update the newest firmware of the MFP Server Click button and select the correct firmware in y...

Страница 58: ...58 the IP Address settings of the MFP Server are in the same network as your computer Load Default If you want to reset the MFP Server to default factory settings please click Load Default...

Страница 59: ...hen click Force Release will help to you disconnect the current connection between the user and the connected device It is very useful when a user forgets to disconnect the MFP administrator can force...

Страница 60: ...ort icon on the tool bar the Report window will pop up The report lists basic information of all available MFP Servers on the network The information includes Device Name MAC ID Model Type and Firmwar...

Страница 61: ...n easily configure and manage MFP Server s various main functions in browsers Simply enter MFP Server s IP address into your browser s address field to manage a MFP Server by MFP Server s built in Web...

Страница 62: ...or configure the settings of the MFP Server After entering the IP address of the MFP Server a login page display You have to enter correct User Name and Password before going to the Web Management pa...

Страница 63: ...63 6 3 Device Setup 6 3 1 System System Information includes Device Name MFP Server Name Model Type Firmware Version MAC Address and the protocols enabled status etc...

Страница 64: ...ted a user clicks Connect button in the MFP Manager utility and the connection between the user s computer and the MFP is built Ready the MFP or printer is not connected by a user and is ready to use...

Страница 65: ...65 6 3 3 TCP IP This page lists all TCP IP settings of the MFP Server including IP Address Subnet Mask and Gateway It also can tell the DHCP server is On or Off...

Страница 66: ...Server Name identifies the MFP Server when you are searching for the MFP Server by the MFP Admin utilities Password enter the password you want to change to the MFP Server It accepts up to 7 digit al...

Страница 67: ...tomatically get an IP from DHCP server select Enable Obtain TCP IP Settings Automatically Use DHCP BOOTP You also can select Disable Use the following TCP IP Settings to manually assign IP Address Sub...

Страница 68: ...68 6 5 System Tools 6 5 1 Load Default You can use this page to restore the factory default settings All of your previous setup will be cleared...

Страница 69: ...in this page Click Browse to select the new firmware in your storage and then click OK the firmware will be updated in several minutes Be aware that if you have started upgrading firmware you have to...

Страница 70: ...port LPR printing by default If you install the MFP Server in Windows 98SE Me NT the MFP Server provides a tool Network Port Setup that helps to add the LPR protocol to users computer easily Please re...

Страница 71: ...71 3 Select Local Printer attached to this computer and click Next 4 Choose Create a new port and Standard TCP IP Port Click Next...

Страница 72: ...ure that the MFP Server and the MFP or Printer have turned on and connected to the network correctly before you continue Click Next 6 Enter the IP Address of the MFP Server in the Printer Name or IP A...

Страница 73: ...lect Custom and click Settings When you have finished the settings at step 8 click Next to continue 8 Select LPR and enter lpt1 in the Queue Name click OK By default the queue name of the MFP Server i...

Страница 74: ...74 9 Click Finish...

Страница 75: ...printer model and click Next If your printer is not in the list click Have Disk to install the driver of the printer After installation the printer model will be added to the list 11 Choose to set the...

Страница 76: ...76 12 You have added the network printer to the PC successfully The information of the printer is displayed in the windows Click Finish...

Страница 77: ...P 2003 operating system can use the protocol to share printing in the network MFP Server can support RAW printing by default To configure the RAW setting in Windows 2000 XP 2003 please follow the step...

Страница 78: ...78 4 Select Local Printer attached to this computer and click Next 5 Choose Create a new port and Standard TCP IP Port Click Next...

Страница 79: ...79 6 Please make sure that the MFP Server and the MFP or Printer have turned on and connected to the network correctly before you continue Click Next...

Страница 80: ...80 7 Enter the IP Address of the MFP Server in the Printer Name or IP Address Click Next 8 Select Custom and click Settings When you have finished the settings at step 9 click Next to continue...

Страница 81: ...81 9 Select RAW and enter lpt1 in the Queue Name click OK By default the queue name of the MFP Server is lpt1...

Страница 82: ...82 10 Click Finish...

Страница 83: ...uitable printer manufacturer and the printer model and click Next If your printer is not in the list click Have Disk to install the driver of the printer After installation the printer model will be a...

Страница 84: ...Choose to set the print whether as a default printer or not Click Next 13 You have added the network printer to the PC successfully The information of the printer is displayed in the windows Click Fi...

Страница 85: ...at can access the MFP Server by IP You can even share your MFP or printer to Internet users 9 2 System Setup 9 2 1 MFP Server Side It is needless to do any setting on the MFP Server side Make sure the...

Страница 86: ...lient Side You only need to perform Window s standard Add New Printer procedure 1 Click Start choose Settings and select Printers and Faxes 2 Click Add a Printer 3 The Add Printer Wizard is displayed...

Страница 87: ...k and enter the URL of MFP Server The URL format is http IP 631 Port Name The IP should be the MFP Server s IP The number 631 is IPP standard port number Port Name is the port name of MFP Server that...

Страница 88: ...itable printer manufacturer and the printer model and click Next If your printer is not in the list click Have Disk to install the driver of the printer After installation the printer model will be ad...

Страница 89: ...89 7 Choose to set the print whether as a default printer or not Click Next...

Страница 90: ...90 8 You have added the network printer to the PC successfully The information of the printer is displayed in the windows Click Finish...

Страница 91: ...tocols can be used in Windows 2000 XP 2003 The LPR printing protocol can be used in Windows 98SE Me NT 2000 XP 2003 Unix Linux and MAC OS For the LPR RAW and IPP settings in Windows 2000 XP 2003 pleas...

Страница 92: ...ocedures are similar 1 Insert the CD shipped along with the MFP server into your CD ROM drive The Autorun exe program should be executed automatically If not run Autorun exe manually from CD ROM drive...

Страница 93: ...to remind you that the MFP Server will only support print sharing function since the operation system of your computer is Windows 98SE Me NT Click OK 4 The MFP Server Utilities InstallShield Wizard w...

Страница 94: ...t to install the MFP Server utilities in the default folder or click Change to specify the destination folder where you would like to install the MFP Server utilities 6 The MFP Server Utilities are be...

Страница 95: ...rectly Or you can select No I will configure the MFP Server later and click Next to complete the installation The following steps are for the MFP Server Configuration 8 The MFP Server List will auto s...

Страница 96: ...96 9 Set the Alias Name and the MFP Server here Click on Next...

Страница 97: ...97 10 Setup the IP address of the MFP Server and click Next 11 The settings are finished click Finish to apply new settings...

Страница 98: ...98 12 Click Finish to complete the installation...

Страница 99: ...orts of MFP Server within the network to your PC Server Configuration Allows you to configure IP Address network protocols and other advanced functions Please refer to Chapter 6 for the detail instruc...

Страница 100: ...If you have just installed another new MFP Server on the network you must run this program first This program will search for new MFP Servers and allow you to add the new network printer port into yo...

Страница 101: ...ow the procedure described below to add printer to the Windows Note that following Add Printer steps are running in Windows 98SE the steps in other Operating Systems are similar 1 Click Start choose S...

Страница 102: ...k Next 5 Select a suitable printer manufacturer and the printer model and click Next If your printer is not in the list click Have Disk to install the driver of the printer After installation the prin...

Страница 103: ...103 6 Choose the suitable Print Server Network Port and click Next 7 Please enter the new name for the printer or click Next to keep the default printer name...

Страница 104: ...ose to print the test page or not It is recommended to print a test page Click Finish 9 The drivers of the printer will be installed After complete the installation the printer has been added to your...

Страница 105: ...ration files on your Unix system to allow printing to the MFP Server The configuration examples in this manual follow the syntax for BSD based Unix systems Please refer to the related system documenta...

Страница 106: ...up MFP Server s IP Address The MFP Server must have a unique IP address in order to be recognized by the network You can set up the IP address on the various Unix systems using any one of the followin...

Страница 107: ...running on your UNIX system that is accessible by the MFP Server you can use the BOOTP protocol to set up the IP address of the MFP Server We recommend that the BOOTP server should be located on the s...

Страница 108: ...owing hostname ht 1 ha MFP_Server_ethernet_address ip MFP_Server_ip_address Lines should be indented with tabs Where hostname is the device name of a MFP Server the ht 1 tag specifies the hardware typ...

Страница 109: ...P address 203 66 191 12 The entry for this MFP Server in the etc bootptab file should be MF010101 ht 1 ha 0000B4010101 ip 203 66 191 12 11 4 Verify The IP Address To verify your MFP Server is respondi...

Страница 110: ...eping in mind that 1 The MFP Server should be treated as a BSD networked MFP Server host 2 The host name should be the name or IP address that you have assigned to the MFP Server 3 The printer name or...

Страница 111: ...rd chown daemon var spool lpd pserverd chgrp daemon var spool lpd pserverd chmod 775 var spool lpd pserverd 3 Add an entry to the host s etc printcap file similar to the following printer name lp rm 2...

Страница 112: ...gned one in the etc hosts file The sd entry should correspond to the spool directory you created in the previous step The rp entry should correspond to the port name of the remote printer The values s...

Страница 113: ...ogy allows Macintosh computers to connect to MFPs or printers via TCP IP LPR Printing can be set up on any Macintosh with version 9 x above To enable LPR Printing in Macintosh please follow the proced...

Страница 114: ...114 3 From the Print Fax screen click Set Up Printers 4 Click Add to add the new MFP Server through TCP IP...

Страница 115: ...he Printer Model to setup the MFP Server Click Add to continue Printer Type LPD LPR Printer Address Input the IP Address of the MFP Server Queue Name The queue name of the MFP Server is lpt1 Printer M...

Страница 116: ...116 6 The MFP Server is installed completely You can see it in the Printer List 7 You can print a file to check whether the MFP Server is installed successfully...

Страница 117: ...are not sure the IP Address setting of the MFP Server please check the TCP IP setting of the MFP Server from the MFP Admin 2 The ways to change the IP Address of the MFP Server A DHCP Server is insta...

Страница 118: ...ic IP Address to MFP Server is recommended since DHCP assignment may dramatically change the IP Address for MFP Server 3 A user always connects the MFP Server Contact with the current user and ask the...

Страница 119: ...ia network card may block the communication between MFP Server and your computer you have to add the MFP Server programs to the exception list of your firewall The programs are as follows 1 Add servoa...

Страница 120: ...steps below 1 Right click the printer from Printer and Faxes in the Windows 2 Select Properties and select Ports 3 Uncheck the Enable bidirectional support Check if the MFP you are using is in the Co...

Страница 121: ...2000 XP No MFP Model Print Scan Fax Card Reader EPSON 1 CX1500 3 3 N A N A 2 CX3700 3 3 N A N A 3 CX4700 3 3 N A 3 4 PHOTO 4990 Scanner N A 3 N A N A 5 RX430 3 3 N A 3 6 RX510 3 3 N A 3 7 RX520 3 3 N...

Страница 122: ...210 3 3 3 23 PSC 2310 3 3 N A 3 24 PSC 2355 3 3 N A 3 25 PSC 2410 3 3 N A 3 26 PSC 2510 3 3 N A 3 27 PhotoSmart 2575 3 3 N A 3 28 PhotoSmart 2610 3 3 3 29 PhotoSmart 2710 3 3 3 30 PhotoSmart 3110 3 3...

Страница 123: ...700 3 3 3 47 PLXMA MP730 3 3 3 48 PLXMA MP780 3 3 3 Brother 49 MFC 210C 3 3 3 3 50 MFC 215C 3 3 3 3 51 MFC 2820 3 N A 3 N A 52 MFC 420CN 3 3 3 3 53 MFC 425CN 3 3 3 3 54 MFC 3240C 3 3 3 N A 55 MFC 7420...

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