Microchip Technology SA5 Series, Руководство пользователя

Страница: 44 / 63

Note: Please retain the original packaging for re-shipping the product. If the orig-
inal packaging is not available, contact Microchip FTS Services and Sup-
port for assistance.
MAC-SA5X User’s Guide
DS50002938A-page 44

2019 Microchip Technology Inc.
Repacking the Unit
Return all units in the original packaging. If the original packaging is not available,
contact Microchip FTS Services and Support. Use standard packing procedures for
products being returned for repair to protect the equipment during shipment.
Connectors should be protected with connector covers or the equipment should be
wrapped in plastic before packaging.
Equipment Return Procedure
To return equipment to Microchip for repair:
1. Contact Microchip per the guidelines on page 5 to obtain a return material autho-
rization number (RMA) before returning the product for service.
You can request an RMA on the internet at
www.microsemi.com/ftdsupport
Retain the assigned RMA number for future reference.
2. Provide a description of the problem, product item number, serial number, and
warranty expiration date.
3. Provide the return shipping information (customer field contact, address, tele-
phone number, and so forth.)
4. Ship the product to Microchip, transportation prepaid and insured, with the
Return Material Authorization (RMA) number and item numbers or part numbers
clearly marked on the outside of the container to the address given with the RMA.
Repaired equipment is returned to you with shipping costs prepaid by Microchip.