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Orbit II Disc Copier Reference Manual – Revision K

34

Section 9: Troubleshooting

If you encounter operational problems with your Orbit II System please try to isolate the problem, for
example:

•

Singulating and feeding CD-Rs Reading in a particular master.

•

High CD-R/CD-RW disc reject rate.

•

Duplicates fail on target system.

•

Discs do not go all the way to the Accept Basket

•

Discs do not go all the way to the Reject side

There are no end user serviceable components in the Orbit II.

The Menu Tree, Functional Schematic, and Error Code List included as attachments may help you isolate
the source of a problem, and identify corrective action. If you cannot resolve the problem yourself, contact
Microboards Technology Technical Support.

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Содержание Orbit II

Страница 1: ...Orbit II Stand Alone Disc Copier Reference Manual Revision K...

Страница 2: ...avigating the Orbit II Menu Tree 13 5 6 Loading Unloading CD Rs 17 5 7 CD R Handling Tests 22 5 8 Writer and Reader Test 23 Section 6 Basic Orbit II Operations 25 6 1 Copy DISCtoDISC 25 6 2 Copy DISCt...

Страница 3: ...basic operating instructions that you can hang on a wall near the unit The Orbit II has an internal hard drive that stores up to 10 different images The Orbit II Stand Alone Disc Copier is the ideal...

Страница 4: ...process rejects In the example photograph below workflow is from right to left Blank discs waiting for copying are on the right of the Orbit II along with a clearly labeled container for rejects Comp...

Страница 5: ...r Orbit II Copying System but make sure you understand their limitations before you duplicate blank CD RW discs Special note Orbit II will detect CD RW media and automatically select the proper writin...

Страница 6: ...o work in a large number of CD or CD R drives they should have similar reflectivity and opacity Reflectivity and opacity become increasingly important as read drive speeds increase A modern 52x read d...

Страница 7: ...ware The most common problem we have seen is creating a master using the back up utility that comes with most CD R Writers instead of the pre mastering utility Back Ups are intended for one purpose on...

Страница 8: ...duplicate on a target system Listen to an Audio Disc Watch a Video CD Test a CD ROM on an appropriate PC Verify the master disc s content and version number Steps 4 and 5 should be repeated on a sampl...

Страница 9: ...shipping carton If the outer carton shows signs of shipping damage notify the shipping company immediately They are responsible for the condition of the shipment Contact Microboards Technology Techni...

Страница 10: ...e your Orbit II Disc Copier will be located We recommend a desktop height surface in an office like environment at least 36 inches wide and 18 inches deep This will allow space on each side of the uni...

Страница 11: ...u Make sure the switch on the external Power Supply is OFF Insert the DC output connector of the external Power Supply in the rear panel DC receptacle Connect the external Power Supply to an AC Recept...

Страница 12: ...sc Copier Reference Manual Revision K 12 5 3 Installing the Orbit II cont Slide out the Accept basket until it snaps into place Your Orbit II Copy System is now assembled and ready for its initial sys...

Страница 13: ...ything on the display check the external power supply connections Make sure the red light on the external power supply goes on when you turn on the power switch If the light does not go on either the...

Страница 14: ...or example pressing the Yes key when Copy CD to CD is displayed will initiate Orbit II s disc copy operation Key 2 the No key This key answers no to the question displayed on Orbit II s one line displ...

Страница 15: ...HD9 Free Burn Disc Use Buzzer 52x Write 40x Write 32x Write Ask Quantity Quantity 00 YES NO YES NO YES NO YES YES NO NO NO NO NO NO NO NO YES NO NO NO NO 24x Write 16x Write 12x Write 8x Write NO NO N...

Страница 16: ...s features without wasting media Press Yes at the prompt to leave Orbit II s audible alarm enabled At the duplication speed prompt press Yes This will keep Orbit II in its normal 52x writing mode and...

Страница 17: ...the Input Hopper for Copy CD to CD and Copy Compare operations For Compare CD operations the discs in the Input Hopper will have already been recorded Master discs are always placed in Orbit II s CD R...

Страница 18: ...Orbit II s counter at the start of each job Refer to Section 7 for details Orbit II s Input Hopper can hold a maximum of 50 CD R or CD RW discs Always load the first 5 or 6 CD Rs on the Singulator Pla...

Страница 19: ...Ds CD Rs or CD RW discs as Masters Masters are always placed in the CD Reader located in the lower right hand corner of Orbit II s Front Panel Because Orbit II is a CD to CD copier there must always b...

Страница 20: ...all duplicated unprinted CD Rs may look the same It is the responsibility of the operator to keep each duplicated CD R in the proper group It is also sometimes difficult to tell blank or un duplicated...

Страница 21: ...Reader Tray so you can unload your master If you are not going to do another job unload your master and gently push the Reader tray inward until it powers itself closed If you are going to start a dif...

Страница 22: ...ceed to the Rejected Disc Test If you experienced CD R handling problems in this test contact Microboards Technology Technical Support for assistance Rejected Disc Test Load approximately 10 blank CD...

Страница 23: ...u to the prompt with Burn CD on Copy the distribution disc Make sure there is one blank unrecorded CD R in the Input Hopper Press the Yes key at the prompt When the prompt appears press Yes to accept...

Страница 24: ...f it passes the content verification test You can use this same test sequence to troubleshoot problems with your Orbit II System prior to calling for technical assistance If you are trying to isolate...

Страница 25: ...to place the proper number of discs in the Input Hopper before starting the job If there are rejects and a specific quantity of discs is needed the operator will have to add additional discs during t...

Страница 26: ...rtition it will show you if there is data already stored on that partition If there is no data on that partition it will show FREE If there is data on the partition you can overwrite it by selecting Y...

Страница 27: ...ition it will show FREE Once the partition is selected press the Yes Press Yes to and and prompts Place your blank discs into the input hopper The display will now show Press the Yes button The blank...

Страница 28: ...ate as copy operations Using Orbit II s Copy and Compare Operation will reduce the number of discs you can produce in a given amount of time by approximately 50 The example shown below assumes Ask Qua...

Страница 29: ...the No key at the prompt Press the Yes key at the prompt When the prompt appears use the Yes and No keys to set the required number of discs in Orbit II s counter Pressing the Yes key accepts the num...

Страница 30: ...a to continue the batch copy or press No to halt the batch copy and return to the batch mode option selected in the step above NOTE Exiting batch mode will set the master source as Disc to Disc for no...

Страница 31: ...acks and want to burn those tracks to blank media If you press No in the previous step press Yes at to copy the extracted tracks in HD 01 to blank CD R media If you have specified a different hard dri...

Страница 32: ...high reject rate also called low yield with a particular batch of media try lowering the copy speed to 16X Special Notes If you are copying to CD RW discs the maximum copy speed is 10X Orbit II will a...

Страница 33: ...abinet and plastic panel Turn off Orbit II s external power supply Use a clean lint free cloth moistened with a weak solution of dishwashing detergent in warm water Dry the unit immediately with a cle...

Страница 34: ...CD RW disc reject rate Duplicates fail on target system Discs do not go all the way to the Accept Basket Discs do not go all the way to the Reject side There are no end user serviceable components in...

Страница 35: ...rbit II Reference Manual available Have the following information available Date of purchase ________________ Who you purchased the system from ________________ Serial Number ________________ Problem...

Страница 36: ...ned for analysis or repair After repairs are complete the Microboards Technology Technical Services Group will contact you to let you know the unit is ready to be returned Microboards Technology will...

Страница 37: ...ers Disc At Once Session At Once Track At Once Notes Discs left open on masters will be left open on the duplicates Discs are always written disc at once Reliability Mean Disc Insertions Between Failu...

Страница 38: ...rite 32x Write Ask Quantity Quantity 00 YES NO YES NO YES NO YES YES NO NO NO NO NO NO NO NO YES NO NO NO NO 24x Write 16x Write 12x Write 8x Write NO NO NO NO NO YES YES NO Delete HD1 CD DA 19 23 HD2...

Страница 39: ...ort Setup Error The user Setup file has been corrupted Turn the external power supply OFF and leave it OFF for a few moments When you turn your Orbit II System back ON it will reset the user Setup fil...

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