Michell Instruments PC33, Руководство пользователя

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PC33 & 52 User’s Manual
Michell Instruments 15
appendix C
C.4 Calibration Facilities
Michell Instruments’ calibration facilities are among the most sophisticated in the world
and have been recognized for their excellence.
Traceability to the National Physical Laboratory (NPL) UK is achieved through our UKAS
Accreditation (Number 0179). This covers dew point over the range -90 to +90°C (-130
to +194°F) and also Relative Humidity.
Dew-point calibrations are also traceable to the National Institute for Standards &
Technology (NIST) USA over the range -75 to +20°C (-103 to +68°F).
NOTE: Standard traceable calibration certificates for instruments and sensors
are not issued under our UKAS accreditation. UKAS certificates are usually to
special order and are clearly identified.
C.5 Return Policy
If a Michell Instruments’ product malfunctions within the warranty period, the following
procedure must be completed:
1. Notify a Michell Instruments’ distributor, giving full details of the problem, the
model variant and the serial number of the product.
2. If the nature of the problem indicates the need for factory service then the
instrument should be returned to Michell Instruments, carriage prepaid, preferably
in the original packaging, with a full description of the fault and the customer
contact information.
3. Upon receipt, Michell Instruments will evaluate the product to determine the cause
of the malfunction. Then, one of the following courses of action will be taken:
• If the fault is covered under the terms of the warranty, the instrument will
be repaired at no cost to the owner and returned.
• If Michell Instruments determines that the fault is not covered under the
terms of the warranty, or if the warranty has expired, an estimate for the
cost of the repairs, at standard rates, will be provided. Upon receipt of the
owner’s approval to proceed, the product will be repaired and returned.
C.6 Warranty
Unless otherwise agreed, the Supplier warrants that as from the date of delivery for a
period of 12 months the goods and all their component parts, where applicable, are free
from any defects in design, workmanship, construction or materials.
The Supplier warrants that the services undertaken shall be performed using reasonable
skill and care, and of a quality conforming to generally accepted industry standards and
practices.
Except as expressly stated all warranties whether express or implied, by operation
of law or otherwise, are hereby excluded in relation to the goods and services to be
provided by the Supplier.
All warranty services are provided on a return to base basis. Any transportation costs
for the return of a warranty claim shall reside with the Customer.