19
5.3 Prolonged Interruption in Use of Equipment
When leaving the equipment unattended for an extended period of time, unplug it from the
mains, perform a complete cleaning, including the different accessories. It is advisable to protect all
parts of the equipment with white vaseline oil or with suitable commercially available products. The
equipment must also be protected from dust, covering it with a nylon or other material.
6. Problem Analysis and Resolution
6.1 Problems, possible causes and solutions
Products with IMG quality are designed with materials and components that guarantee
longer life to your equipment. However, due to natural wear, improper use or lack of maintenance, the
equipment may have irregularities in its operation.
In the following table, you can check possible causes and solutions:
PROBLEMS
POSSIBLE CAUSES
SOLUTIONS
Equipment do not turn on
- Lack of electricity;
- Check if there is energy in the
electrical network;
- Check for power on the network;
- Check that the on-off switch is in
position “1” (on).
- Voltage different from electrical
mains voltage;
- Send the equipment to the nearest
authorized service station or contact
the factory;
- Bad contact in the internal
electrical connections;
- Problems with the motor;
The disk stops rotating
during operation.
- Lack of electricity;
- Check if there is bad contact in the
connection of the power supply cord
with the electrical network.
- Food locked in disk.
-
Follow
the
disassembly
and
assembly procedure (pages 12 and
13).
The equipment turns on,
but rotates at low speed
when in contact with food.
- Defect with the motor start
capacitor.
- Send the equipment to the nearest
authorized service station or contact
the factory;
- Problems with the motor;
-
Foods
with
a
very
rigid
consistency.
- Observe the consistency of the
product. Never use frozen or very hard
products, as they can impair the speed
and performance of the motor, cutting
disc, and the life of the equipment.
Smell of burning and/or
smoke.
- Device voltage different from the
mains voltage.
- Send the equipment to the nearest
authorized service station or contact
the factory;
- Problems with the motor;
- Problems in the internal or
external electrical circuit of the
device.
Strange noises.
- Mobile table not properly fitted.
-
Follow
the
disassembly
and
assembly procedure (pages 12 and
13).
- Poorly fitted parts
- Send the equipment to the nearest
authorized service station or contact
the factory;
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