Metal-Fach SEMAX OPTI 16, Руководство по эксплуатации, Страница: 35 / 52

METAL-FACH Heating Technology
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The warranty does not cover device defects resulting from:
1. Failure by the User to comply with the conditions contained in the Technical and Traffic Documentation
and contained therein, inter alia, instructions for transport, assembly, operation, operation and
maintenance of the device;
2. Improper storage and transport by the User;
3. Damage to components of the device due to the use of improper electrical voltage by the User. if the
device is powered directly or indirectly by power generators, systems or UPS devices, the User should
consult the parameters of the power devices with the manufacturer;
4. Device defects caused by a faulty heating system connected to the device;
5. Overheating of the boiler by the User;
6. Connecting the boiler by the User to a closed system, without the use of an appropriate cooling device;
7. The use of inappropriate, poor quality fuel by the User;
8. Unauthorized modifications to the device by the User.
Complaints procedure:
1. In the event of incorrect operation of the device, before making a complaint, make sure that everything
has been done in accordance with the Operation and Maintenance Documentation .
2. The User should report the need to repair the device under the warranty immediately, preferably within
7 days from the date of noticing the defect. Notifications may be made directly at the Seller's or at the
Guarantor's ( www.metalfachtg . Pl / zglos-problem-online or h48 85 711 94 56).
3. It is recommended to refrain from using the faulty device.
4. The user is obliged to ensure free access to the device (in particular, enabling the removal of the device
housing, access to the valves).
5. Warranty repairs will be performed by the Guarantor or a specialized company indicated by the
Guarantor.
6. The obligations arising from the warranty will be performed within 14 working days from the date the
device is made available (at the place of its installation) by the User.
7. The User sets the date of making the device available with the Guarantor.
8. Depending on the scope of the repair, it can be performed at the User's place, at the place of installation
of the device, or at the Guarantor's plant or a specialist company performing activities on behalf of the
Guarantor.
9. The performed repair under the warranty should be confirmed in the warranty card.
10. The warranty is extended by the time during which the user could not use the device due to a defect in
the device covered by the warranty.
11. The guarantee does not exclude, limit or suspend the rights of the buyer resulting from the provisions
on the warranty for defects in the goods sold.