Tips
1.
To receive Push No
�fi
ca
�
ons from your garage door, ensure the No
�fi
ca
�
ons are
ac
�
vated in the Iphone Se
�
ngs menu.
2.
To receive Event History informa
�
on, the Alert op
�
on in the myQ App must be ac
�
ve.
3.
When using the phone App, limit the Alert Name to 14 digits, otherwise all the history
message will not appear.
4.
Refreshing the App occasionally by logging out and logging back in with the password,
will ensure the latest upgrades have been added.
5.
In the garage, keep the IR Beam are a clear to avoid accidentally blocking the safety
beam system and crea
�
ng a false alert.
6.
! CLOSE ERROR appearing on the myQ App indicates an object is in the path of the door.
Closing the door with your IPhone and remotes will not be possible un
�l
the object is
removed.
7.
If you are having issues with your internet service you are s
�ll
able to OPEN and CLOSE
your garage door locally, with the remote controls.
,
8.
Solid Green Led on the Gateway indicates it has connected to the internet.
9.
Solid Blue Led on the Gateway indicates it has paired to at least one garage door opener.
10.
One Gateway module can pair with up to 16 garage door openers, provided they are
located at the same site and within radio range.
The World’s Largest Manufacturer of Garage Door Openers
Australia
Phone: 1800 638 234 Fax: 1800 888 121 Web: gomerlin.com.au
New Zealand
Phone: 0800 653 667 Fax: 0800 653 663 Web: gomerlin.co.nz
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© 2019 The Chamberlain Group, Inc.
