Mercedes-Benz Wallbox Home, Руководство по установке

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Mercedes-Benz Wallbox Home
| Error detection and solutions
Error codes and solutions
To represent different error states, the multicolor LED will flash in a specific, repeating pattern. You can find the correlations
between visual display and errors in the following list:
Display Description
Error F1: The main contactor of the Wallbox does not open.
Die LED flashes red once and then green four
times.
Solution: The Wallbox will switch off the RCCB inside the Wallbox 20 seconds after detecting the error. Switch the power sup-
ply back on via the RCCB inside the Wallbox (see “Checking the internal RCCB” on page 21).
If this error repeats or persists, an internal malfunction has occurred and the Wallbox must be replaced. Take the Wallbox out
of operation (see “Taking the product out of and back into operation” on page 22) and contact your local Mercedes-Benz
technical support.
Display Description
Error F2: The Wallbox has detected an internal malfunction.
The LED flashes red once, green three times and
then blue once.
Solution:
Switch the power supply off and then back on again. If this error repeats or persists, an internal malfunction has
occurred and the Wallbox must be replaced. Take the Wallbox out of operation (see “Taking the product out of and back into
operation” on page 22) and contact your local Mercedes-Benz technical support.
Display
Description
Error F3: The internal DC fault current module has detected a DC fault
current.
The LED flashes red once and then alternates
twice between green and blue.
Solution: If the error occurs for the first time, the charging procedure is interrupted for 30 seconds and then restarted auto-
matically. If the error occurs again immediately, the charging procedure is terminated permanently: a new charging procedure
is only possible after disconnecting the vehicle from the Wallbox.
If the error repeats, it is possible that an electrical fault has occurred in the charging system of the vehicle or that the Wallbox
must be checked. Do not charge the vehicle and immediately contact your local Mercedes-Benz technical support. In addi-
tion, always consider the notices provided in the operating manual of the vehicle.
Display Description
Error F4: The Wallbox has detected an internal malfunction.
The LED flashes red once, green once and then
blue three times.
Solution: Switch the power supply off and then back on again. If this error repeats or persists, an internal malfunction has
occurred and the Wallbox must be replaced. Take the Wallbox out of operation (see “Taking the product out of and back into
operation” on page 22) and contact your local Mercedes-Benz technical support.