Mercedes-Benz S 560 4MATIC, Руководство оператора

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To arrange a service appointment: select
Call .
After your agreement the vehicle data is sent
and a Mercedes-Benz Customer Center
employee deals with your appointment. The
information is then sent to your desired
service outlet.
This will contact you to confirm the appoint‐
ment and if necessary consult about the
details.
% If you select Later after the service message
appears, the message is hidden and reap‐
pears at a later time.
Giving consent to data transfer during a
Mercedes me call
Requirements:
R
A service call is active using the multimedia
system or the overhead control panel .
If the Breakdown service and Mercedes me con‐
nect Concierge Service (if available) are not acti‐
vated on Mercedes me, the Do you consent to
the transfer of your vehicle data and the vehi-
cle's position to the Mercedes-Benz Customer
Center in order to improve the processing of
your request? message appears.
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Select Yes .
The relevant vehicle data is sent automati‐
cally.
Transferred data during a Mercedes me call
If you initiate a service call using Mercedes me,
data is transferred to enable targeted advice and
an efficient service.
The following requirements must be fulfilled for
the transfer of the data:
R
The ignition is switched on.
R
The required data transfer technology is sup‐
ported by the mobile service operator.
R
The quality of the mobile connection is suffi‐
cient.
Multi-stage transfer depends on the following
factors:
R
Reason for the initiation of the call
R
The available mobile phone transmission
technology.
R
The activated Mercedes me connect serv‐
ices.
R
The service selected in the voice control sys‐
tem.
Data transfer if Mercedes me connect serv‐
ices are not activated
If no Mercedes me connect services are activa‐
ted, the following data is transferred:
R
Vehicle identification number
R
Time of the call
R
Reason for the initiation of the call
R
Confirmation of the data protection prompt
R
Country indicator of the vehicle
R
Set language for the multimedia system
R
Telephone number of the communication
platform installed in the vehicle
If a call is made for a service appointment via
the service reminder, the following data is also
transmitted:
R
Current mileage and maintenance data
298 Multimedia system