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Problems with the SmartKey
Problem
Possible causes/consequences and
M
Solutions
You can no longer lock or
unlock the vehicle using
the SmartKey.
The SmartKey battery is discharged or nearly discharged.
X
Check the SmartKey battery (
Y
page 78) and replace it if necessary
(
Y
page 78).
If this does not work:
X
Lock or unlock the vehicle using the mechanical key (
Y
page 82).
There is interference from a powerful source of radio waves.
X
Lock or unlock the vehicle using the mechanical key (
Y
page 82).
The SmartKey is faulty.
X
Lock or unlock the vehicle using the mechanical key (
Y
page 82).
X
Have the SmartKey checked at a qualified specialist workshop.
You can no longer lock or
unlock the vehicle using
KEYLESS-GO.
KEYLESS-GO was deactivated.
X
Reactivate KEYLESS-GO (
Y
page 76).
The SmartKey battery is discharged or nearly discharged.
X
Check the SmartKey battery (
Y
page 78) and replace it if necessary
(
Y
page 78).
If this does not work:
X
Lock or unlock the vehicle using the mechanical key (
Y
page 82).
There is interference from a powerful source of radio waves.
X
Lock or unlock the vehicle using the mechanical key (
Y
page 82).
KEYLESS-GO is malfunctioning.
X
Lock/unlock the vehicle using the remote control function of the
SmartKey.
X
Have the vehicle and SmartKey checked at a qualified specialist
workshop.
If the vehicle can also not be locked/unlocked using the remote con-
trol function:
X
Lock or unlock the vehicle using the mechanical key (
Y
page 82).
X
Have the vehicle and SmartKey checked at a qualified specialist
workshop.
The engine cannot be
started using the Smart-
Key.
The on-board voltage is too low.
X
Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X
Check the starter battery and charge it if necessary (
Y
page 299).
or
X
Jump-start the vehicle (
Y
page 299).
or
X
Consult a qualified specialist workshop.
SmartKey
79
Opening
and
closing
Z
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