i
The “911” emergency call system is a
public service. Using it without due cause
is a criminal offense.
Initiating an emergency call manually
X
Briefly press on cover
:
to open.
X
Press SOS button
;
briefly.
The indicator lamp in SOS button
;
will
flash until the emergency call is concluded.
X
Wait for a voice connection to the
Customer Assistance Center.
X
Close cover
:
after the emergency call is
concluded.
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle,
vehicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the emergency button. Carefully
leave the vehicle and move to a safe location.
The Customer Assistance Center will
automatically contact local emergency
officials with the vehicle’s approximate
location if they receive an automatic SOS
signal and cannot make voice contact with the
vehicle occupants.
X
Terminating calls: Press button
~
on
the multifunction steering wheel.
or
X
Press the respective button for ending a
telephone call on the COMAND system.
Roadside Assistance button
X
Press and hold Roadside Assistance
button
:
for longer than 2 seconds.
A call to a Mercedes-Benz Roadside
Assistance dispatcher will be initiated. The
indicator lamp in Roadside Assistance
button
:
will flash while the call is in
progress. The message
Connecting
call
will appear in the multifunction
display and and the COMAND system is
muted.
When the connection is established, the
message
Call connected
appears in the
multifunction display. The Tele Aid system will
transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular and
GPS signals).
i
The COMAND system display indicates
that a Tele Aid call is in progress. While the
call is connected you can change to the
navigation menu by pressing the NAVI
button on the COMAND system. Spoken
commands are not available.
A voice connection between the Roadside
Assistance dispatcher and the occupants of
the vehicle will be established.
X
Describe the nature of the need for
assistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to tow
your vehicle to the nearest authorized F-CELL
Service Center. For services such as labor
Useful features
271
Controls in detail
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