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Appendix

System Requirements

The computer used to print must meet the minimum requirements listed below.

Specifications

Processor

Intel® Core™2 and above

Operating system Supported operating systems with the latest updates:

• Windows 10 (32- and 64-bit)

• Windows 8 (32- and 64-bit)

• Windows 7 (32- and 64-bit) with Service Pack 1

• Windows Server 2008 R2 (32- and 64-bit) with Service Pack 1

• Windows Server 2003 R2 (32- and 64-bit) with Service Pack 2

Software

• .NET Framework 3.5

Memory

• Minimum: 2 GB

Available disk

space

Minimum: 1 GB

Web browser

• Internet Explorer

• Google Chrome

• Mozilla Firefox

Содержание VIP Color VP5 Series

Страница 1: ...U s e r G u i d e VIPColor VP5xx and VP6xx Printer Series...

Страница 2: ...la Foundation Intel and Intel Core are trademarks of Intel Corporation in the U S and or other countries Java and Oracle are registered trademarks of Oracle and or its affiliates Microsoft Windows and...

Страница 3: ...l the printer on a flat level surface The printer must remain level at all times Tilting the printer may cause undue leakage of ink and affect performance and print quality Avoid wide temperature vari...

Страница 4: ...u are moving the printer allow sufficient time after installation for the temperature and humidity of the internals of the printer to arrive at equilibrium with the surroundings Battery WARNING There...

Страница 5: ...Web Server EWS 27 Other Support Tools 35 Printer Maintenance 37 Guidelines for Preventive Maintenance 38 Replacing an Ink Cartridge 39 Cleaning the Printhead 40 Replacing the Printhead 41 Opening Clos...

Страница 6: ...g Information 74 If the Printer Has a Static IP Address 74 If the Connection to the Printer Has Changed 74 Config Options on the Control Panel 75 Printer Interface GPIO Specifications 79 Regulatory In...

Страница 7: ...17 Printing Labels 18 Printing Borderless Full Bleed Labels 22 Saving Custom Media Size Settings 23 Turning Off the Printer 24 Managing Printer Security Administrator 25 Embedded Web Server EWS 27 Ot...

Страница 8: ...8 Using the Printer Parts of the Printer Control Panel Top Cover Front Cover Output Slot GPIO Port USB Port Ethernet Port Power Socket Power Switch Media Feed Slot Media Feed Cover...

Страница 9: ...e icons above the printer buttons indicate their functions which change depending on the current operation see Table 2 Printer Online Power LED Power Button Printer Buttons Data LED Status LED Ink Sta...

Страница 10: ...ress Return to return to the previous menu Table 2 Printer Buttons Function Description Config Access the Configuration menus Up Down Move through the menu options Select Select a menu option or confi...

Страница 11: ...d enter the password provided by your administrator Security Level 2 gives administrator access to all functions 1 On the control panel select Config SETUP SECURITY Level 1 or Level 2 2 Enter the 3 di...

Страница 12: ...ions Media type Gloss semi gloss and matte Label width 2 0 to 8 5 50 8 mm to 215 9 mm Label length Continuous Roll to Roll Maximum 40 1 016 m Roll to Cut Print and Present Maximum 8 203 2mm Label thic...

Страница 13: ...D E Minimum Maximum A 0 125 3 0 mm 0 3 8 0 mm B 0 0 2 0 50 8 mm C 0 0 0 4 10mm D 2 0 50 8 mm 8 5 216 0 mm E 2 0 50 8 mm 40 0 1016 0 mm E G H D Minimum Maximum D 2 0 50 8 mm 8 5 216 0 mm E 2 0 50 8 mm...

Страница 14: ...onfig MAINTENANCE PRINT TEST PAGE Barcodes 2 Verify the following on the test page Label is printed in black with no other color visible The text is legible The barcodes are readable No ink smear colo...

Страница 15: ...Using the Printer 15 Loading Label Media Figure 4 Media path 1 Loosen the knob and remove the roll cover 2 Load the media roll...

Страница 16: ...s over the flat side of the spindle Then tighten the knob 4 Feed the media into the printer a Open the media feed cover b Feed the media under the arm and into the printer Wait for the printer to load...

Страница 17: ...n loading fanfold media place the media stack 15 mm or more away from the rear of the printer 2 Feed the media into the printer aligning it with the left side of the media feed slot Wait for the print...

Страница 18: ...oaded in the printer 4 Print the document Any changes to the settings only apply to the current print job Once you exit the application the changes may be lost Make the changes in the printer driver i...

Страница 19: ...re skipped when printing large files Select this option if labels are skipped when printing small labels Select this option to remove print artifacts with image file with multiple layers Select the Me...

Страница 20: ...Media Type When you are printing on Plain Paper Plain uncoated paper and labels Matte Coated Label Matte coated labels Premium Matte Coated Label Matte coated labels This option uses more ink for bet...

Страница 21: ...of the image If the image is not centered adjust the top of form and or left edge offsets on the Media tab of the printer driver A positive value for Top of Form adjusts the image towards the top of...

Страница 22: ...of Form Bottom of Form Left Edge offset on the control panel for each label size For example the offsets for a 6 x 4 label may be different from a 2 x 2 5 label Hence you need to record the offsets us...

Страница 23: ...e printer driver you can import the settings from the backup file Export Custom Media Size Settings 1 On the Import Export tab of the printer driver select Media Sizes 2 Click Export 3 Enter a filenam...

Страница 24: ...urn off the Power switch at the back of the printer During a normal shutdown the printer will service the printhead and save data to the memory before turning off If the Printer Will Not Switch Off If...

Страница 25: ...lor VPxxx Label Printer Toolbox b Click VIPColor VP5xx or VP6xx Label Printer to launch the default web browser and open the EWS for your printer c Click Login to log in with your admin password 2 Sel...

Страница 26: ...er Settings The administrator can change the security level for the following protected printer settings which are enabled at Level 1 by default 1 Log in to the EWS 2 Select Security Setup followed by...

Страница 27: ...s settings 1 On the Windows Start menu select All Programs VIPColor VIPColor VPxxx Label Printer Toolbox 2 Click VIPColor VP5xx or VP6xx Label Printer to launch the default web browser1 and open the E...

Страница 28: ...ows printer and printhead information and print counters Control Panel Click Launch to launch the remote control panel Figure 7 This will display the same menu options that are provided on the printer...

Страница 29: ...inting all the internal pages generated by the printer i e Configuration Page Network Settings Page and diagnostic test plots Sensor Threshold Values Run a length of labels about 1m or 40 to record th...

Страница 30: ...Normal Sharp spikes at regular intervals indicate that the sensor can clearly detect the gap or mark on the media The above is an example of a normal graph Noisy Imperfect spikes at regular intervals...

Страница 31: ...sage 1 Select Enable virtual printing 2 Print in the usual way The printer will not actually print but will estimate ink usage for the print job 3 On the Printer Status page select Ink Status to view...

Страница 32: ...aque continuous media is used Enable print over label gap and black mark Select this option to continue printing an image across labels over the gap or black mark on continuous media For example when...

Страница 33: ...g each job in the multiple job queue Enable advanced end of roll handling Select this option to allow the following when printing roll to roll When the printer encounters the end of the roll with a pr...

Страница 34: ...value Specify the maximum gap if using non standard gap labels Click Submit to apply the new value 3 mm or 0 125 is standard for gap labels Fine tune linefeed calibration When printing large images th...

Страница 35: ...ens the Technical Support web page Buy Consumables Opens the consumables web page for you to purchase ink supplies online Update Firmware Helps you to update the printer firmware Get Printer Info Disp...

Страница 36: ...36 Using the Printer...

Страница 37: ...he Printhead 40 Replacing the Printhead 41 Opening Closing the Clamshell 44 Cleaning Debris from the Cutting Zone 45 Cleaning the Sensors 46 Replacing the Output Module Cutter Assembly 47 Replacing th...

Страница 38: ...place Output Module VMAG1 60008A Inspect Replace Service Station MM007 65502 Inspect Replace Transfer Wiper Assembly 1 MM007 65505 Inspect Replace Aerosol Fan Guard VMAG1 70150A Replace Waste Ink Abso...

Страница 39: ...cing to be completed first 1 Open the front cover of the printer 2 Open the latch and remove the empty ink cartridge 3 Insert the new cartridge and close the latch 4 Close the front cover NOTE Dispose...

Страница 40: ...me Always start with the Normal cleaning cycle and proceed to the next level only if print quality does not improve 1 On the control panel select Config PRINTHEAD CLEAN Normal 2 After the cleaning is...

Страница 41: ...n the printer top cover 2 On the control panel select Config PRINTHEAD Replace Wait for the printhead latch to be released It will pop open DO NOT force it open as it may break 3 When the printhead la...

Страница 42: ...the printer NOTE Dispose of the old printhead according to local regulations 5 Remove the new printhead from its packaging Do not touch the ink couplings electrical contacts or nozzles ink couplings...

Страница 43: ...Slide the printhead into the slot Push it toward the front of the printer It should snap into place 7 Close the printhead latch Check that ink is flowing through the tubes on both sides of the printhe...

Страница 44: ...ver if the control panel shows Servicing Printhead Wait for the servicing to be completed first 1 Open the top cover 2 Squeeze the latches on either side of the clamshell and open the clamshell to its...

Страница 45: ...from the cutting zone to avoid contaminating the print zone especially fine dust particles 1 Open the top cover 2 Vacuum any debris from the cutting zone 3 Open the clamshell and also check below the...

Страница 46: ...from the exit sensor if it looks dull a Fold a lint free cloth to form a tip and lightly moisten with de ionized water Insert it in the opening to clean the exit sensor b Repeat with a clean part of...

Страница 47: ...nter 2 Open the clamshell to its highest position 3 Locate the wire harness connector labeled P107 for the output module Figure 9 Use a small flat head screwdriver to release the connector and separat...

Страница 48: ...the outer screws a first 6 Carefully remove the output module from the clamshell There is a black cable looped across the bottom of the output module Gently pull thecable away from the bottom corners...

Страница 49: ...3 Line up the mounting holes and guides on the new cutter assembly and the front of the clamshell Insert and tighten the screws to secure the assembly 4 Make sure the cutter is at the side of the cutt...

Страница 50: ...securing the output module Replace the two screws in the center b before replacing the outer ones 4 Reattach the wire harness connector labeled P107 for the output module at the side of the clamshell...

Страница 51: ...turn off the printer Also turn off the Power switch at the back of the printer 4 Remove the front panel a Use a T20 Torx driver to remove the four screws labeled 1 to 4 securing the front panel b Rele...

Страница 52: ...touching metal and the printer is accidently turned on it will short the controller circuit and damage the printer Take care when handling the service station Ink may spill when you tilt the service s...

Страница 53: ...st be parallel with the edge of the platen as shown below If the service station is skewed sideways pull it out and reinsert 8 Continue pushing the service station while you manually rotate the positi...

Страница 54: ...service station 2 Disconnect the wiper motor cable from the PCB 3 Release the PCB from the mounting clip 4 Route the cable through the housing as you remove the transfer wiper assembly NOTE Dispose of...

Страница 55: ...h the housing as you insert the new transfer wiper assembly into the service station 6 Push the cable between the clips Align the PCB with the mounting clip and push gently into place 7 Connect the wi...

Страница 56: ...e printer s side panel 2 Disconnect the power cable 3 Carefully remove the four screws at the corners of the fan guard The fan guard can then be removed 4 Align the new fan guard with the mounting hol...

Страница 57: ...te ink absorber and replace it with a new one 4 Slide the waste ink tray into the printer Push it in till it clicks into place 5 Close the front cover NOTE Take care when replacing the waste ink absor...

Страница 58: ...58 Printer Maintenance...

Страница 59: ...59 Chapter 3 Troubleshooting If Error Messages Appear 60 Poor Print Quality or Incorrect Printout 64 Other Printing Problems 67 Clearing a Media Jam 68 Clearing Clogged Ink Nozzles 68 Adjusting Sensor...

Страница 60: ...has reached the end of life or the blade is blunt Contact Technical Support for part replacement Jammed Media The labels are jammed or cannot feed into the printer Clear the jam and reload the media...

Страница 61: ...etected repeat the process 3 If the ink tank remains undetected after the third attempt Restart the printer and repeat step 1 2 4 If the problem persists contact Technical Support The ink cartridge is...

Страница 62: ...s with the media See Printer feeds media without printing on page 67 Top Cover Open The top cover is opened Close the top cover The top cover sensor is damaged Contact Technical Support for part repla...

Страница 63: ...he back of the printer 2 Open the clamshell to its highest position 3 Rotate the positioning gear forward to eject the service station 4 Push the service station back in making sure it goes in straigh...

Страница 64: ...k in the print zone 1 Open the clamshell and inspect the print zone Figure 13 2 Lightly moisten a a lint free cloth with de ionized water and gently clean off any ink from the print zone and printhead...

Страница 65: ...e the yellow Y ink cartridge from the printer 2 Check the color of the ink through the ink level prism If the ink color is very dark black instead of yellow or iodine replace all three color ink cartr...

Страница 66: ...fications The printer is unable to correctly detect the inter label gap or black mark 1 Clean the sensors See Cleaning the Sensors on page 46 2 If the problem persists adjust the sensitivity of the se...

Страница 67: ...it sensor needs cleaning Clean the exit sensor See Cleaning the Sensors on page 46 Changes made using the control panel did not take effect The changes were not saved properly due to user or hardware...

Страница 68: ...s of missing print or vertical light streaks on several labels may be an indication of clogged ink nozzles Follow the procedure below to clear the ink nozzles After each step print and check the print...

Страница 69: ...leaning until the print quality is satisfactory If print quality does not improve continue with step 4 4 Run the Extreme cleaning cycle from the control panel If print quality shows some improvement r...

Страница 70: ...sitivity may need to be increased when the liner is thicker and decreased when the liner is thinner The sensor settings require security Level 1 supervisor or higher Select the security level before y...

Страница 71: ...endix System Requirements 72 Additional Networking Information 74 Config Options on the Control Panel 75 Printer Interface GPIO Specifications 79 Regulatory Information 81 Worldwide VIPColor Technolog...

Страница 72: ...ating systems with the latest updates Windows 10 32 and 64 bit Windows 8 32 and 64 bit Windows 7 32 and 64 bit with Service Pack 1 Windows Server 2008 R2 32 and 64 bit with Service Pack 1 Windows Serv...

Страница 73: ...tivate the features 1 On the Windows Start menu select Administrative Tools Server Manager 2 Click Features to view the status of installed features Click Add Features 3 Select the NET Framework 3 5 1...

Страница 74: ...mputer s disc drive to continue with the printer driver installation for a network printer If the Connection to the Printer Has Changed If the printer has been set up using a USB connection and is lat...

Страница 75: ...can access all the functions needed to print but cannot change printer parameters via the control panel Level 1 supervisor The user can access certain printer parameters A password is required to acce...

Страница 76: ...l only when print quality does not improve Normal Extended Extreme Replace Deprime the printhead and release the printhead latch allowing the user to change the printhead SERVICE STATION2 Cap Printhea...

Страница 77: ...r 12 7 mm Use these options for borderless printing only Top of Form Adjust the starting line of the image Bottom of Form Adjust the ending line of the image Left Edge Adjust the print position horizo...

Страница 78: ...settings on the printer Automatic Set DHCP server to automatic Manual Disable DHCP server or allow user to set a static IP IP Settings2 Enter the static IP settings for the printer Static IP Subnet Ma...

Страница 79: ...n the signal is received The electrical signal to initiate printing is received at the printer s GPIO port The handshaking protocol is as follows The printer signals it is ready to print by pulling up...

Страница 80: ...agram Table 13 GPIO Pin Assignment D sub 9 pin Connector Pin Signal Description 1 HIGH 3 3 V 2 ADC 5 3 Print job ready output GPIO A25 4 External device ready input GPIO D04 5 Printer error output GPI...

Страница 81: ...plies with the European requirements for safety health environment and customer protection This product complies with following European directives Low Voltage Directive 2006 95 EC EMC Directive 2004...

Страница 82: ...82 Appendix A VP5xx VP6xx SJ T11363 2006 Pb Hg Cd Cr 6 PBB PBDE O O O O O O PCAs X O O O O O X O O O O O O O O O O O O O O O O O O O O O O O X O O O O O O O O O O O O SJ T11363 2006 X SJ T11363 2006...

Страница 83: ...O O O O O O O O O O O O O O O O O O O O 1 0 1wt 0 01 wt 2 O 3 Note 1 Exceeding 0 1 wt and exceeding 0 01 wt indicate that the percentage content of the restricted substance exceeds the reference perc...

Страница 84: ...CA 95035 USA Phone 1 510 744 3770 www vipcolor com Venture Electronics Spain S L C Pagesia 22 24 08191 Rub Barcelona Spain Phone 34 93 588 3018 www vipcoloreurope com VIPColor Technologies Pte Ltd 50...

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