Troubleshooting
Rev 1.0
Mellanox Technologies
44
6.3
Windows
Environment
Information
From the Windows desktop choose the Start menu and run:
msinfo32
To export system information to a text file, choose the Export
option from the File menu.
Assign a file name and save.
Mellanox Firmware
Tool (MFT)
Download and install MFT:
http://www.mellanox.com/con-
tent/pages.php?pg=management_tools&menu_section=34
Refer to the User Manual for installation instructions.
Once installed, open a CMD window and run:
cd C:\Program Files\Mellanox\WinMFT
mst start
mst status
flint –d <mst_device> q
Ports Information
vstat
Firmware Version
Upgrade
Download the latest firmware version using the PSID/board
ID:
http://www.mellanox.com/supportdownloader/
flint –d <mst_device> –i <firmware_bin_file> b
Collect log file
• Event log viewer
• MST device logs:
• mst start
• mst status
• C:\Users\Administrator> flint –d <mst_device> dc >
dump_configuration.log
• C:\Users\Administrator> mstdump <mst_device> dc > mstdump.log
Mellanox Technologies Confidential
