Problem Recommendations
No power
9
Check if you correctly and firmly plug AC power core into
MX-1004
.
9
If you are recovering from power outage, accidentally unplug the power
core or other power surge conditions, leave the device off for a while
and then power it on again.
No/ Erratic video
9
Make sure all cables are in good working condition and properly
connected to the
MX-1004
and displays.
9
Configure the output video resolution so that it doesn’t excess the
native resolution of the display. ( in this case, the message of “out of
range” is usually showed on your screen)
9
Make sure video sources are accurately selected to the right channels.
Poor quality
9
We suggest that don’t use T-connectors to split your video source into
to images displayed on two different screens. That will lower output
video quality. Use a distribution amplifier instead of T-connectors.
9
Make sure the video source is not compressed and maintains the
highest native resolution.
Wrong color
9
Use color balance or auto configuration.
Auto color configuration only works at VGA and component
inputs.
Troubleshooting
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