Megger IDAX 300, Руководство пользователя

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AG033586EE ZP-AG03E IDAX 300/322/350 7
1 INTRODuCTION
1.3 Warranty
Products supplied by Megger are warranted against
defects in material and workmanship for a period of
one year following shipment.
Our liability is specifically limited to replacing or
repairing, at our option, defective equipment.
This warranty does not include batteries, lamps
or other expendable items, where the original
manufacturer’s warranty shall apply.
We make no other warranty. The warranty is void
in the event of negligence abuse (failure to follow
recommended operating procedures) or failure by
the customer to perform specific maintenance as
indicated in this manual.
Receiving instructions
This instrument has been thoroughly tested and
inspected to meet rigid specifications before being
shipped. It is ready for use when set up as indicated in
this user manual.
▪
Check the equipment received against the packing
list to ensure that all materials are present. Notify
Megger of any shortage.
▪
Examine the instrument for damage received in
transit. If damage is discovered, file a claim with the
carrier at once and notify Megger, giving a detailed
description of the damage.
Warranty repair
▪
Equipment returned to the factory for repair must
be shipped prepaid and insured.
▪
Contact your Megger representative for instructions
and a return authorization (RA) number.
▪
Please indicate all pertinent information, including
problem symptoms.
▪
Also specify the serial number and the catalog
number of the unit.
1.4 Service and support
For technical assistance: please contact your local
Megger representative or direct your request to the
office in Sweden.
Checklist before calling/emailing for support
▪
Check for mains voltage to the unit.
▪
Check the mains fuse.
▪
Restart the unit and, if applicable, the computer.
▪
Try to repeat the operation if possible.
▪
If any error messages, make a print screen (or a
note) and attach to your email.
▪
When reporting an error please include
▪
The serial number of the unit
▪
Windows version
▪
IDAX software version
Shipping
If you need to ship the unit back to your local
representative or to Megger Sweden, make sure
that the unit is well protected. Megger cannot take
responsibility for any transport damages.
Data backup (IDAX 350 only)
Before shipping the unit, make sure you have made
a backup of all relevant data in your unit before
shipping. Megger cannot take responsibility for any
corrupt or missing data during service or shipping.
Contact information
Internet www.megger.com
Email seinfo@megger.com
Tel46 8 510 195 00
Address
Megger Sweden AB
Rinkebyvägen 19
182 36 Danderyd
Sweden