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Chapter3 Warranty Regulation
3.1 In normal use, under strict observance of user manual and operation notes, in case of failure,
please contact with our customer service department. Our company has the sales record and
customer archives for each device. The customer has one year's warranty service from the date of
purchasing according to the following conditions. To supply all-around and quick maintenance
service for you, please mail the maintenance card to us in time.
3.2 Our company may adopt such ways as guidance, express to company or calling in,etc to carry
out warranty promise.
3.3 Even in warranty period , the following repairs are charged in principle:
1)
Faults or injuries caused by misuse not according to user manual and operation notes.
2)
Faults or injuries caused by dropping accidently when moving after purchasing.
3)
Faults or injuries caused by repair, reconstruction, decomposition, etc not in our company.
4)
Faults or injuries caused by natural disasters such as fire, flood, earthquake, etc.
5)
Faults or injuries caused by unproper thermal recording paper.
3.4 The warranty period for accessories and fray parts is half a year. Power cable, recording paper,
operation manual and packing material are excluded.
3.5 Our company is not responsible for the faults of other connected devices caused by the faults
of this device directly or indirectly.
3.6 The warranty regulations are effective only in Chinese Mainland.
3.7 The warranty will be canceled if we find the protection label has been destroyed.
3.8 For charged maintenance beyond warranty period, our company advise to continue to use
"Maintenance contract regulation". Please refer to our customer service department for details.
3.9 Take the following measures to install or store this device
Select a room with good foundation establishments;
EKG312T should be positioned on plat horizontal workbench, avoid strong vibration and
shock when moving;
The room should be equipped with good power supply system and well grounded or it may
damage the patient;
If there is any question for the integrality of protective grounding cable, EKG312T must be
run with internal AC power supply;
AC frequency and voltage value should be in accordance with the requirements and also with
enough current capacity;
The AC power cable must be 3-line, or it may cause electric danger to patient and operator;
