Safet
y
Connectin
g
Operation
Help
Append
ix
Customer service & self help
85
Errors and possible causes
The monitor is blank.
•
Confirm that the system is not in stand-by mode. Press any
key on the keyboard to test this out.
Wrong Date and Time.
•
Double-click the clock on the taskbar and correct the date
and time.
After a system restart a new drive letter is assigned to the
cards in the card slots.
•
This can happen, when the card reader re-initializes the
slots during a system start. New IDs might be assigned,
which can lead to new drive letters for some cards.
No data can be accessed from the optical drive.
•
Check whether the disc is inserted correctly.
•
Is the optical drive displayed in Windows Explorer? If so,
test another disc.
The mouse does not work.
•
Check the cable.
•
Does your mouse work with other programs? Is your mouse
activated?
•
Also read the tips starting from page 19.
There is not enough room on the HDD.
•
Audio and video recording require a lot of storage capacity
(up to 2.4 GB / hour). Back up unnecessary files of "
My
Documents
" onto CD-R's, Back up unnecessary files of "
My
Documents
" onto CD-R's, DVDs or other external media
(for example, the
MEDION HDDrive 2go
or
ultra speed
).
The PC does not start up.
•
If all cable connections are correct, then try to reset the
power supply of the PC. Set the power switch at the rear of
the PC to position 0 (OFF). Now press down the main switch
at the front of the PC for 10 seconds. Wait 5 more seconds
and the restart the PC.
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