Saf
e
ty
Connecting
Operation
Help
Appendix
Customer Service
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Additional Support
If the suggestions in the above section have not solved your problem, please contact the
service hotline and we will attempt to help you solve the problem. Before you contact the
Technology Centre, however, please have the following information available:
How is your computer configured?
What additional peripherals do you use?
What messages, if any, appear on your screen?
What software were you using when the error occurred?
What steps have you already undertaken to solve the problem?
Have you upgraded or removed drivers or hardware?
Can you manually repeat the problem?
If you have been given a customer number previously, please quote this.
Driver Support
This PC has been extensively tested in our laboratories with a large number of compatible
devices. It fulfils all required standards and complies with the standard “Designed for Win-
dows”, which certifies utmost compatibility.
However, often the software drivers for individual components are updated from time to
time. This is a regular process provided by the manufacturer to mend possible compatibil-
ity problems that may occur with components (e.g., programs or hardware) that were not
tested at the time of your PC’s manufacture. Driver updates and the latest information on
your product are available on the Internet.
Visit Medion on the Web at
www.medion.com
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