MAINTENANCE AND CLEANING
WARRANTY
You will not have to clean your mat, pad, belt, vest or wraps at all If you
cover it with our MediCrystal® Waterproof Cover, or at least a cotton or
bamboo towel all the time.
It will stay clean for a very long time unless you use it uncovered or
spill something on it.
1. Before cleaning, turn off the mat using the button on the controller
and then unplug the device from its power source.
2. Do not use chemical solvents such as benzene or thinner or
aggressive cleaning agents on the controllers and pads with crystals
because it may damage them.
3. Clean it as you would clean any leather or suede product that has
electrical parts inside. Do not wash the mat or controller with water.
Do not put them in a washing machine or dryer.
4. Do not get the mat with crystals wet. But even if occasionally you
spilled something and the mat was not covered with a waterproof
protector, do not worry, it has waterproof layers inside. Just let it
completely dry before using it again. Then test it on high heat for an
hour before laying your body on the belt or hands wrap. Remember
that ironing the device is strictly prohibited.
5. Use only a slightly wet cloth (soap water can be a good choice) to
wipe off dirt and dust. You could also use a vacuum to remove any
dust from the surface of the mat.
6. You may leave your belt or hands wrap with protectors on high heat
for 1 hour each week to completely self-clean and disinfect.
7. To fold the mat of any size including the amethyst micro-mattress
or belt attachment pad and wraps, disconnect the power plug from
the socket, then from the mat, belt or wraps. After this fold the mat,
belt or wraps inward. Try not to bend firm mat and belt in unusual
places. Your mat and belt will last longer the less you fold or bend
it. Wraps are more flexible and withstand bending better, but extra
care is always necessary while folding it. Try to fold in the same
manner as the item was received.
All new classic mattresses, amethyst or ametyst tourmaline mats of all
sizes including chair mats and belt micro mattress pads are covered for
home use by 2-year limited warranty. The warranty period starts from
the date of purchase.
All new flexible mattresses of all sizes including blankets, wraps, as well
as mattresses with magnetic and/or photon functions are covered for
home use by 1-year limited warranty.
This warranty does not cover normal wear and tear, user abuse, physical
impacts or damage, professional or commercial use, and applies to:
•
The original owner/purchaser of the product only
•
Normal personal or family use of product in a general home/office
environment.
MediCrystal LLC warrants to the original purchaser that the products
are free of defects in workmanship and materials, during the applicable
warranty period.
After the warranty expires, we will still take care of any repairs, at
minimum cost.
Whether the problem is with the product itself or the controller, we will
provide you with a replacement as soon as possible.
Shipping and return shipping are both free for warranty issues.
You can also buy a 5-year extended home use warranty or 2 years
professional use warranty. It costs 50% of the item cost.
To activate warranty or purchase additional one, please, contact us at
LEGAL DISCLAIMER
* Information provided hereby is for reference purposes only and is
not intended to recommend our devices as a drug or as a diagnosis for
any illness or disease condition; nor as a product to eliminate disease
or other medical condition and is not a substitute for professional
medical advice. MediCrystal LLC does not make any medical claims,
real or implied, as to benefit of our products, devices and methods. No
MediCrystal® products or statements have been evaluated by the FDA,
nor has the FDA approved these products to diagnose, cure, treat,
mitigate or prevent disease in humans or in pets. FDA registration
of devices manufacturer does not mean that the device is intended
for medical use, treatment of any diseases or medical conditions, or
can be a replacement of doctor’s advice or traditional medical care
and practice. There are contraindications and it is your responsibility
to consult health professional prior to use of MediCrystal® products.
Specific medical advice should be obtained only from a licensed
health care professional. These and all other MediCrystal® products
are non-medical, non-medicinal devices and are not intended to
diagnose, treat, or prevent any disease or condition. All MediCrystal®
products are marketed for consumer home use and the customer
holds ultimate responsibility for any use of the device or information
and for all consequences. MediCrystal LLC assumes no responsibility
for the improper use of and self-diagnosis and/or treatment using
the products. You fully understand that the use of the products and
related information is solely done at your own risk. MediCrystal LLC
does not represent or warrant that these materials are accurate,
complete, current, reliable or error-free. None of MediCrystal LLC
or any of its directors, employees, agents or representatives will be
liable for damages, claims, expenses or other costs including without
limitation legal fees arising out of or in connection with the use of, or
inability to use, any information contained here, in the information,
owner’s guide or websites. This is a comprehensive limitation of
liability that applies to all damages of any kind, including without
limitation compensatory, direct, indirect, and exemplary and all other
damages, income or profit loss or damage to property and claims of
third parties (please, see full text of Legal Disclaimer in MediCrystal®
catalog or on
MediCrystal.com
website).
MediCrystal® is a registered with USPTO trademark of MediCrystal LLC. All information in this user guide and on websites
MediCrystal.com
is the
intellectual property provided for customers’ home use only. It cannot be copied, reproduced, posted on the Internet or used in any other manner
without written permission of MediCrystal LLC.
© All rights reserved by MediCrystal LLC 2018.
If your mat is rated for the North American 110-120V voltage and your controller is with the U.S. standard NEMA 5-15P (two-pole with
ground pin) plug, use it only with the step-down 220-250V to 110V voltage converter in the 220-250V 50Hz countries. The maximum
wattage of such converter should be at least 2-3 times higher than the mat’s power consumption. Do not connect the 110-120V mat
into the 220-250V outlet through an adapter. If you plug in a device that isn’t rated for the outlet’s voltage, it may be severely damaged,
and cause fire risks!
®
www.MediCrystal.com
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