MedicalAlert Cellular Medical Alert, Руководство пользователя

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Cellular Medical Alert User’s Guide | Customer Support 1-800-726-5648 Cellular Medical Alert User’s Guide | Customer Support 1-800-726-5648
The test button on your Base Station will flash green repeatedly to alert you that it is time
for you to test your system. When this happens, use the auto test button (see page 8) or
do a live operator test (see page 9). Upon completing your test, the button will stop flashing.
If you have any questions, please contact our Technical Support team at 1-800-726-5648.
Base Station Frequently Asked Questions
Warning Announcement What it Means How to Fix It
Power not detected (Both
Red Emergency and Blue
Reset buttons will be flashing)
Base Station is not connected to
an electrical outlet or power to the
outlet has been lost.
Check that the Base Station is ON and
correctly plugged into an electrical outlet.
Low Battery
Base Station battery level is
very low.
Check that the Base Station is ON and
correctly plugged into an electrical outlet.
Cellular Connection Lost
(Both Red Emergency and
Blue Reset buttons will be
flashing)
Your Base Station is not connected
to the cellular network.
Move your Base Station to another place
in your house where you can get better
reception.
Base Station Announcements
How do I call for help?
Press the pendant help button OR press the RED EMERGENCY button on your Base Station. Your pendant/wrist
button will activate the Base Station. The Base Station will say “call in progress” several times, indicating that
the signal from the help button has been received. The Base Station will send your unique information to the
emergency response center. When this is done, your Base Station will announce “please stand by for operator.”
Then you will hear an operator asking if you are okay. If you are able to speak, please provide your status.
What happens if I push the button but I can’t speak?
If you are unable to speak, we will assume it is an emergency and dispatch help through the closest available
public emergency responders and then notify your personal contacts.
If I accidentally set off the alarm, what do I do?
If you accidentally set off the alarm, you can either press the reset button and the unit will say “call is
cancelled”, or let the alarm go through then simply inform the emergency operator that this is a “false alarm”.
The operator will disconnect and no further action will be taken.
Why is the Base Station test button flashing green?
The test button on your Base Station will flash green repeatedly to alert you that it is time for you to test your
system. When this happens, use the auto test button (see page 8) or do a live operator test (see page 9).
Upon completing your test, the button will stop flashing.