KAIROS SUB
USER MANUAL
p.41
12. WARRANTY NORMS
MBM S.R.L. guarantees that its bicycles are free from any manufacturing or invoice defect. This warranty covers the repair
or replacement of any part which is found to be defective, subject to the following conditions.
TERMS AND CONDITION
• Warranty period: the pedal assisted bicycle is guaranteed for 24 months on the mechanical and electrical parts, except for
the batteries and all components subject to wear. The batteries are covered by a conditional warranty for 24 months and
limited to their correct use:
- first 6 months 100% coverage;
- from the 7th to the 12th month 50% coverage;
- from the 13th to the 24th month 25% coverage;
If the battery has been allowed to discharge below the permitted limit, the manufacturer is not liable for any damage.
• In order to make this warranty effective, you must fill in the online form which can be accessed via the QR CODE or by con-
necting directly to the warranty.mbmbike.it website no later than 15 days from the date of purchase of the bicycle. You will
need the serial number and a photograph of the proof of purchase from the authorized dealer. The serial number is printed
on the plate affixed to the straight tube of the bicycle at the bottom bracket.
• Claims must be made through an official dealer by presenting the original fiscal document (receipt or invoice) and printing
the confirmation of the activation of the guarantee that you will receive via e-mail after filling out the online form.
• The warranty provides for the free replacement of any defective or prematurely worn part as long as all the requirements
have been respected and there is no improper use of the bicycle. The manufacturer's obligations are limited to the replace-
ment of defective parts.
• Ultimately, our Technical Department will decide whether or not the defective part or bicycle falls within the conditions of
this warranty.
• This warranty does not cover in any way the replacement of parts worn out by normal use of the bicycle.
• This warranty does not apply in any case to breakdowns or damage caused by improper use of the bicycle, use of the bicy-
cle for sports competitions, by the application of non-original accessories, or by improper maintenance interventions.
A C T I V A T E Y O U R
W A R R A N T Y H E R E
QR CODE
FIG. 15
