19.
Consumer Injury Compensation Rule
37
MACH TRUCK 3500 Luxury / BLACK Manual
※ Contact the customer center immediately if the product malfunctions. It might not be possible to repair the product if it is disassembled by user.
※ This product has undergone strict quality control and inspection procedures. The Company shall provide the quality assurance as the following.
1. When there is a malfunction of this product, please contact the place of purchase or our agency.
2. If this product malfunctions while it is in a normal operation, our service center shall provide a repair service as the following.
Free-of-charge repair service : - 1 year from the date of purchase ‒ 6 months for accessories
Paid repair services : - after the warranty period ‒ malfunctions caused by negligence of a customer.
- malfunctions caused by force majeure events or accidents
- This product is intended for use in a car.
The Company shall not be responsible for any costs incurred by improper use or altering of this product.
Phone : 1577-8091
A/S request : The product shall be accepted at Company, or delivered to Company by parcel service.
Service Hours of Customer Center : Monday to Friday ‒ 10:00 to 18:00 (Lunch Break 12:00~13:00),
Do not operate on Saturday, Sunday and Legal Holidays.
A/S Information
Quality Assurance
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