TRAFx MANUAL: PART II
Mountain Bike Counter
2018
www.trafx.net
9
H
TROUBLESHOOTING, MAINTENANCE AND SUPPORT
TROUBLESHOOTING
The troubleshooting advice below is specific to settings and installation. If your problem is not addressed below, see
Chapter 4, TRAFx Manual
–
Part I, or better yet, visit our Support Hub at
www.trafx.net/support
1 Higher than expected counts
If counts are moderately higher than expected, do the following:
a. Increase
DELAY
(see p. 4)
b. Increase
THRESHOLD
(see p. 4)
2 Lower than expected counts
If counts are moderately lower than expected, do the following:
a. Confirm counter is not too far away (this is usually the problem; see p. 3)
b.
If “a” does not ap
ply, then decrease
THRESHOLD
(see p.4)
3 Extremely high counts, even at night
If counts are extremely high, even at night when there is little traffic, increase
THRESHOLD
to 012 (p. 4). If the
problem persists, see #4 below.
4 Implausible or strange counts
Review installation “don’t”
on p. 6. Do any of these apply to you? Also, see maintenance below.
5 Calibration light ON
After Launch
, if counter’s
C
alibration LIGHT is permanently ON (i.e., solid), (a) rotate the counter 180 degrees; or
(b) remove and reinsert all its batteries, and Download / Launch it again; or (c) move it farther away from large
metal objects (e.g., large steel beam) or magnets.
MAINTENANCE
Control moisture
Replace
the desiccants each time you open the counter’s case
to download, otherwise
damaging condensation (moisture) forms when the air inside
the counter’
s case cools. To
dry a damp counter, remove batteries and use heat (car heater, hair dryer, lamp).
Remove finger grease
Remove possible finger grease on the counter’s gold fingers with an alcohol pad
---the
combination of finger grease and moisture can cause problems (e.g., a counter stops
counting early).
Keep lid seal clean
Use a toothbrush to remove dirt, grit and other material from the field case seal otherwise
the case might leak, potentially damaging or destroying the counter. Make this part of your
field protocol.
SUPPORT
All technical support begins at our
Support Hub
at
www.trafx.net/support
Information about replacement parts and
repairs is available at the same location.
Limited warranty
See TRAFx Manual, Part I p. 2 for details. In a nutshell, limited warranty period is normally 1 year and covers
manufacturing defects.
