19
TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Nothing will operate
■
Is the power supply cord unplugged?
Plug into a grounded 3 prong outlet.
■
Household fuse blown or circuit breaker tripped?
Replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician.
■
Is the main or regulator gas shutoff valve in the off
position?
See Installation Instructions.
■
Is the range properly connected to the gas supply?
Contact a trained repair specialist or see Installation
Instructions.
Surface burners will not operate
■
Is this the first time the surface burners have been used?
Turn on any one of the surface burner knobs to release air
from the gas lines.
■
Is the control knob set correctly?
Push in knob before turning to a setting.
■
Are the burner ports clogged?
See “Sealed Surface Burners” section.
Surface burner flames are uneven, yellow and/or noisy
■
Are the burner ports clogged?
See “Sealed Surface Burners” section.
■
Are the burner caps positioned properly?
See “Sealed Surface Burners” section.
■
Is propane gas being used?
The range may have been converted improperly. Contact a
service technician or see “Assistance or Service” section.
Surface burner makes popping noises
■
Is the burner wet?
Let it dry.
Excessive heat around cookware on cooktop
■
Is the cookware the proper size?
Use cookware about the same size as the surface cooking
area, element or surface burner. Cookware should not extend
more than ½" (1.3 cm) outside the cooking area.
Cooktop cooking results not what expected
■
Is the proper cookware being used?
See “Cookware” section.
■
Is the control knob set to the proper heat level?
See “Cooktop Controls” section.
■
Is the range level?
Level the range. See the Installation Instructions.
Oven will not operate
■
Is this the first time the oven has been used?
Turn on any one of the surface burner knobs to release air
from the gas lines.
■
Is the electronic oven control set correctly?
See “Electronic Oven Control(s)” section.
■
On some models, is the Control Lock set?
See “Control Lockout” section.
Oven burner flames are yellow or noisy
■
Is propane gas being used?
The range may have been converted improperly. Contact a
service technician or see “Assistance or Service” section.
Oven temperature too high or too low
■
Does the oven temperature calibration need adjustment?
See “Oven Temperature Control” section.
Display shows messages
■
Is the display showing a flashing time?
There has been a power failure. Clear the display. On some
models, reset the clock, if needed. See “Clock” in the
“Settings” section.
■
Is the display showing a letter followed by a number?
Depending on your model, press CANCEL to clear the
display. If it reappears, call for service. See “Assistance or
Service” section.
Self-Cleaning cycle will not operate
■
Is the oven door open?
The display will show “door.” Close the oven door all the way.
■
Has the function been entered?
See “Self-Cleaning Cycle” section.
■
On some models, has a delay start Self-Clean cycle
been set?
See “Self-Cleaning Cycle” section.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
WARNING
