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Troubleshooting
S E C T I O N 7
1. When I enter the 2-digit zone number when adding a wireless
device, the keypad gives me a long beep.
You cannot enter ESNs unless the PC4164-RS wireless receiver is enrolled. See section
2 for instructions on enrolling the PC4164-RS module.
2. I have entered the ESN for the device but when I violate the
device, the zone does not show open on the keypad.
Check the following:
•
Check that you are looking at a keypad on the same partition as the device you
are testing
•
Check that the ESN has been entered correctly
•
Check that the zone is enabled for one or more partitions.
•
Check that the zone is programmed for something other than “Null Operation.”
3. When I try a module placement test I get no result or “Bad”
results.
Check the following (see sections 4.1 and 4.2 for more information on testing
devices):
•
Verify that you are testing the correct zone
•
Verify that the correct ESN was entered when the device was enrolled
•
Verify that the device is in range of the PC4164-RS. Try testing the device in the
same room as the receiver.
•
Confirm that the PC4164-RS is properly connected to the Combus (see section
2 for PC4164-RS set up and wiring instructions).
•
Check that you are testing the zone correctly (see sections 4.1 and 4.2 for testing
instructions)
•
Check that the batteries are working and installed correctly.
•
Look for large metal objects that may be preventing the signal from reaching
the PC4164-RS.
The device must be located where consistent “Good”or “Fair” results are obtained.
If several devices show “Bad” results, or if panic pendants and wireless keys operate
inconsistently, move the receiver. See section 2.3 for tips on choosing a mounting
location for the PC4164-RS.
4. The LED on the motion detector does not turn on when I walk in
front of the unit.
The LED is for walk test purposes only. See your WLS904 instruction sheet for
walk test instructions.
5. The WLS908 shows a supervisory fault three hours after I enrolled it.
The WLS908 does not transmit a supervisory signal. You must disable supervision
for the zone the WLS908 is assigned to (see section 6.1).
