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your house or business
4. An external antenna is
needed. Contact your
service provider for
assistance.
No Sound From a
Connected Telephone
Problem With Telephone
Check
the
telephone’s
instruction manual for
possible solutions. Try a
known good telephone.
No Power to the SAU-
1900E
Make sure that the SAU-
1900E has power by
looking at the AC/Battery
LED
Phone not connected to
SAU-1900E either directly
or through a modular jack
Connect the phone to the
SAU-1900E directly or
connect the SAU-1900E to
a modular jack in the house
and connect the phone to
another modular jack on the
same circuit.
Telephone cable defective
Try
a
known
good
telephone cable.
Modular
jack
wired
incorrectly
Try plugging the telephone
directly into the SAU-
1900E
You have the SAU-1900E
plugged into a live PSTN
line.
Make sure that the only
connection to the SAU-
1900E is going directly to a
known working telephone.
If the telephone works, you
may have a telephone line
already.
No dial tone, just a BEEP,
BEEP, BEEP, …
After the SAU-1900E is
turned on, it goes into
registration process
It can sometimes take up to
one minute for the SAU-
1900E to register with the
base station. Wait for one
minute.
Poor Reception
1. Antenna is not in the
“up” (vertical) position.
2. Antenna not connected.
3. Move the SAU-1900E
around to see if the
SIGNAL LED stops
blinking, i.e. different
locations in your house
