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Matrox PJ-4OLP – User Guide

17

Problem

In multi-display mode, displays aren’t numbered consecutively

1

Cause

If you have more than one graphics card in your computer, the 
display numbering may not be consecutive for the displays of a 
multiple-display card. Display numbering depends on the types 
of expansion slots used in your computer (AGP and PCI) and the BIOS settings of your 
computer.

1

Solution

Windows 2000/XP –

 Move the displays in Windows.

1

Right-click your Windows desktop background, then click 

Properties

 

!

 

Settings

.

2

Select a display and move it according to the physical position of the monitor it’s 
associated with.

Problem

Screen image defects appear, program doesn’t run properly, or 
Windows doesn’t work properly
(example: mouse pointer not drawn properly)

1

Cause

Some programs may not work properly with some acceleration.

1

Solution

Windows 2000/XP –

 Disable Windows effects:

Windows 2000 –

1

Right-click your Windows desktop background, then click 

Properties

 

!

 

Effects

.

2

Disable one or more features under 

Visual effects

.

Windows XP –

1

Right-click your Windows desktop background, then click 

Properties

 

!

 

Appearance

 

!

 

Effects

.

2

Disable one or more features.

2

Solution

If possible, update your Matrox display driver. Matrox makes new display drivers available on 
the Matrox Web site (

www.matrox.com/graphics

).

3

Solution

Windows 2000/XP –

 Disable Matrox hardware acceleration:

1

Right-click your Windows desktop background, then click 

Properties

 

!

 

Settings

 

!

 

Advanced

 

!

 

Troubleshooting

 (or 

Troubleshoot

).

2

Move the 

Hardware acceleration

 slider to 

None

.

Note:

 If your Matrox product was provided by the manufacturer of your computer, check 

the Web site of that manufacturer for the latest display driver. A display driver provided by 
the manufacturer of your computer is more likely to be tested with your computer model.

Содержание PJ-4OLP

Страница 1: ...www matrox com graphics Graphics Solutions for Professionals Matrox PJ 4OLP User Guide 10987 301 0101 2008 01 11 ENGLISH...

Страница 2: ...atrox com graphics support drivers latest home cfm Installation overview To install your Matrox product 1 Install the Matrox card see Hardware installation page 3 2 Connect your monitors see Connectio...

Страница 3: ...puter this graphics hardware should automatically disable itself after your Matrox card is installed For more information see your system manual WARNING To avoid personal injury and to prevent damage...

Страница 4: ...until it s fully seated in the slot c Secure the bracket of your Matrox card to the computer frame 64 bit Back of computer 32 bit PCI Express slots 16 1 PCI slots Note If you re using a PCI graphics...

Страница 5: ...or monitors Connection setup page 6 After connecting restart your computer and install your Matrox software see Software setup page 8 WARNING If your computer doesn t restart after your Matrox card i...

Страница 6: ...nformation see Display information page 24 1 Connect your dual monitor cables Attach your Matrox dual monitor cables to the connectors on the bracket of your Matrox card Make sure the connectors are p...

Страница 7: ...To connect a digital monitor a monitor that uses digital input usually a flat panel monitor to your Matrox product your monitor must have a DVI connector Some monitors with DVI connectors support bot...

Страница 8: ...cs card make sure the monitor settings for the main monitor are supported by all 4 monitors connected to your graphics card a Right click your Windows desktop background then click Properties Settings...

Страница 9: ...up Use the Matrox edge overlap feature to overlap adjacent displays Windows 2000 XP To configure edge overlap 1 Click the PowerDesk icon on your Windows taskbar To see the PowerDesk icon in Windows XP...

Страница 10: ...VGA mode then press Enter Graphics Main troubleshooting This section addresses possible problems that could prevent you from using your computer Problem Computer doesn t display information or boot af...

Страница 11: ...r in VGA mode see Restarting in VGA mode page 10 While in VGA mode install the Matrox display driver on the installation CD ROM provided with your product If no CD was provided with your product see t...

Страница 12: ...monitor settings of the main monitor 2Cause Files on your system may have been deleted or corrupted 1Solution Uninstall then reinstall Matrox software Windows 2000 XP 1 If your primary display is cur...

Страница 13: ...rts a configuration error and or can t install or uninstall display driver 1Cause The problem may be specific to the motherboard in your computer 1Solution There may be a software update available for...

Страница 14: ...rd may have caused your computer to reallocate system resources 1Solution Try reinstalling your network drivers 2Solution Try moving your Matrox multi monitor graphics card to another PCI slot in your...

Страница 15: ...computer BIOS settings see your system manual If your computer BIOS doesn t let you select which slot type has priority for becoming the primary display a BIOS update may be available to let you do th...

Страница 16: ...ard Software that depends on a certain display driver may not work with a graphics card that s not using the same display driver 1Solution If a graphics card isn t supported you may need to remove it...

Страница 17: ...properly with some acceleration 1Solution Windows 2000 XP Disable Windows effects Windows 2000 1 Right click your Windows desktop background then click Properties Effects 2 Disable one or more feature...

Страница 18: ...1 Right click your Windows desktop background then click Properties Settings 2 Select the display you want to disable then clear the Extend my Windows desktop onto this monitor check box 4Cause The pr...

Страница 19: ...lution Select the highest display resolution available This generally results in better image quality Problem Can t select one or more display resolutions supported by your monitor 1Cause Windows 2000...

Страница 20: ...of Windows this part of the step may not be necessary 2 Double click the IDE ATA ATAPI controllers list item to expand it then double click the name of the appropriate controller 3 Change each Transfe...

Страница 21: ...ndow 1Cause You may be using a customized mouse pointer Windows draws customized mouse pointers in a way that may cause them to flicker or disappear while they re over a video window 1Solution Windows...

Страница 22: ...volume levels may be too low or too high 1Solution Windows 2000 XP Make sure your Windows audio settings are correct 1 Double click the speaker icon or on the Windows taskbar If you don t see the spea...

Страница 23: ...then click OK 7 For the Master Line and or Wave controls make sure the Volume sliders are at one quarter to one half levels if you re not sure try half level and the Mute check boxes are cleared 8 Cl...

Страница 24: ...andardmode foreach displayand1680 1050 widescreenmode for each display with a vertical refresh rate up to 60 Hz If you re using multiple monitors your Matrox hardware uses the same display resolution...

Страница 25: ...Matrox PJ 4OLP User Guide 25 Rows Columns 25 43 50 60 80 108 132 109 10A 10B 10C...

Страница 26: ...puter monitors supported 4 of dual monitor cables 2 of DVI to HD15 adapters 4 Connectors 2 LFH 60 Minimum maximum ambient operating temperatures 0 to 55 C Minimum maximum storage temperature 40 to 75...

Страница 27: ...Matrox PJ 4OLP User Guide 27 Maximum card dimensions 7 50 in 19 05 cm 4 20 in 10 67 cm 0 750 in 1 91 cm 0 325 in 0 84 cm...

Страница 28: ...site at www matrox com graphics support Information we need Please give a complete description of the problem and include Matrox card serial number model number revision number BIOS number driver type...

Страница 29: ...ur Windows desktop background then click Properties Windows 2000 XP Click Start Programs or All programs Accessories System Tools System Information Windows XP Click Start Settings Control Panel Perfo...

Страница 30: ...a reasonable delay The replacement product may not be new provided that it has functionality at least equal to that of the product being replaced 4 This warranty is valid in any country where Matrox h...

Страница 31: ...uct was installed and configured according to the information in its accompanying documentation 2 Read the Troubleshooting information included with the Matrox product to see if you can solve the prob...

Страница 32: ...the user s guide Making telecommunication data transmissions of the Software Matrox reserves the right to terminate this license if there is a violation of its term or default by the Original Purchase...

Страница 33: ...eleration 17 Information 2 26 27 Installation 3 7 I Installation Hardware 3 7 Overview 2 M Monitor Settings 11 12 14 Multi display mode 17 P PCI 4 PowerDesk 9 Primary display 15 S Software License agr...

Страница 34: ...k you for choosing Matrox Please register online http www matrox com graphics registration to be eligible forcustomersupport new product announcements and information on special offers and upcoming ev...

Страница 35: ...scrites dans le R glement sur le brouillage radio lectrique dict par Industrie Canada JAPAN VCCI Compliance Statement Remark for the Matrox hardware products supported by this guide This is a Class A...

Страница 36: ...A Inoltre si d per scontato che questi prodotti acquisiranno la conformit in qualsiasi sistema conforme alla classe A Espa ol Informaci n para usuarios europeos Declaraci n de conformidad Observaci n...

Страница 37: ...on Macrovision Microsoft Corporation Aero Direct3D DirectDraw DirectShow DirectX Microsoft MS DOS PowerPoint Windows Windows NT Windows Server Windows Vista Silicon Graphics Inc OpenGL Silicon Image I...

Страница 38: ...ndern Es wird keine Garantie f r die Richtigkeit des Inhalts dieses Handbuchs bernommen Weiterhin bernimmt die Matrox Graphics Inc keinerlei Verantwortung f r die Benutzung dieses Handbuchs weder f r...

Страница 39: ...c Canada H9P 2T4 North America 1 800 361 1408 International 514 822 6000 Email graphics matrox com Web site www matrox com graphics Technical support www matrox com graphics support To locate the sale...

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