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ChapTEr 8: TroUblEShooTiNG

8.4 ERRoR mESSAGES on THE ConSolE

ERRoR CodE

dESCRiPTion

0x01A2

Incline direction is reversed.

0x01A0

Incline motor is disconnected.

0x0140

Incline is stalled.

0x01A1

Calibration on the incline motor has failed.

0x02A0

Speed is commanded but no belt movement detected (could be missing magnet).

0x02AE

Checksum failure on critical NOVRAM loading.

0x02AF

Checksum failure on non-critical NOVRAM loading.

0x029F

Error (Drive Fault Report) created by the motor controller - only used for AC motors.

0x02B1

The emergency circuit on the interface board failed.

0x02B2

The emergency circuit on the interface board active.

0x04A0

The console's communications is lost.

0x04A1

The motor controller board's communication is lost.

0x0441

Receives a command from the console with its correct packet, but the interface board

has no function to support it.

0x0442

The received command code from the console is correct and is supported, but it has less

or more data arguments.

0x0301

Flash or EEPROM error.

0x3A5

Failed to load program.

0x03A6

Failed to run program.

Содержание T7XE-01

Страница 1: ...T 7 x E 0 1 T r e a d m i l l S E R V I C E MA N U A l...

Страница 2: ......

Страница 3: ...ams 9 4 4 Heart Rate Control Workout Operation 10 4 5 Fitness Test Workout Operation 10 CHAPTER 5 Manager MODE 5 1 Using Manager Mode 13 5 2 Manager Mode Tab 1 About 14 5 3 Manager Mode Tab 2 Time 15...

Страница 4: ...k Cushion Replacement 54 9 5 Front Roller Removal 55 9 6 Running Belt Removal 56 9 7 Side Rail Removal 57 9 8 Motor Control Board MCB Removal 58 9 9 Motor Removal 59 9 10 Drive Belt Replacement 60 9 1...

Страница 5: ...11 1 1 Serial Number Location Chapter 1 Serial number location...

Страница 6: ...quipment read all instructions before operating the Matrix Treadmill Please leave a 78 75 2000 mm x 39 50 1000 mm landing zone behind the treadmill This zone is to allow easy access to the treadmill a...

Страница 7: ...persons that may be associated with using this product An appliance should never be left unattended when plugged in Unplug from the outlet when not in use and before putting on or taking off parts Thi...

Страница 8: ...s is to locate the main circuit breaker box and turn off the breaker s one at a time Once a breaker has been turned off the only thing that should not have power to it is the treadmill No lamps vendin...

Страница 9: ...uipment free from dust and dirt Chapter 3 PREVENTATIVE MAINTENANCE 3 1 recommended cleaning tips 3 2 Check for damaged parts DO NOT use any equipment that is damaged or has worn or broken parts Use on...

Страница 10: ...uire specific attention the latest version will always be available on the Matrix web site at www matrixfitness com DAILY MAINTENANCE ITEMS 1 Clean the entire machine using water and mild detergent su...

Страница 11: ...are located at each end of the frame at the back of the treadmill These bolts adjust the rear roller Do not adjust until the treadmill is on This will prevent over tightening of one side STEP 2 The b...

Страница 12: ...the workout Workouts 19 minutes and shorter will have a cool down length of 2 minutes Workouts 20 minutes and longer will have a cool down length of 5 minutes EMERGENCY STOP IMMOBILIZATION To stop all...

Страница 13: ...the desired workout time using the ARROW KEYS or the SLIDER 3 Enter the desired workout level using the ARROW KEYS or the SLIDER 4 Enter the user s weight the user s weight is used to calculate the c...

Страница 14: ...t operates as follows WARM UP The warm up is 3 minutes long and runs at 3 0 mph 4 8 kph and 0 incline STAGE 1 At the 3 minute mark the treadmill will gradually increase speed to 4 5 mph 7 2 kph The ac...

Страница 15: ...4 10 00 74 9 11 1 10 15 76 3 11 2 10 30 77 7 11 3 10 45 79 1 11 4 11 00 80 CARDIOVASCULAR FITNESS PERCENTILeS Chapter 4 Console overlay and workout description Males VO2 max ml kg min 0 29 30 39 40 4...

Страница 16: ...as defined by the respective Military branch will be shown on the console 1 Choose your desired Military Test by pressing the FITNESS TEST WORKOUT button and then press the desired MILITARY TEST or P...

Страница 17: ...located on the left side of the screen They are About Time Speed Defaults TV and Language 3 Choose a tab by touching the screen over the desired tab 4 Each of the tabs have options that will appear o...

Страница 18: ...ted Distance Total distance displayed in native units miles or kilometers not editable Cannot be modified Accumulated Time Total time not editable Cannot be modified Software Version Software version...

Страница 19: ...and non peak hours of traffic Maximum 99 Minutes Minimum 5 Minutes Default Time Default 30 Minutes This option controls the default program time Maximum Maximum Time Minimum 5 Minutes Pause Time Defau...

Страница 20: ...ve units miles or kilometers Maximum 15 MPH 24 1 KPH Minimum 0 5 MPH 0 8 KPH Start Speed Default 0 5 MPH 0 8 KPH This option controls the starting speed for all programs minimum speed not affected Dis...

Страница 21: ...inimum 10 Default Weight Default 150 lb 68 kg This option controls the default weight used in the calorie calculations Displayed in native units pounds or kilograms Maximum 400 lb 180 kg Minimum 50 lb...

Страница 22: ...s the default TV volume on start up Maximum 17 Minimum 1 Tuner Available Default Yes This option controls the default TV function If NO is selected the TV tab will be removed from the normal function...

Страница 23: ...Defaults Descriptions Modified Default Language This option allow the user to select the flag for the specific language shown on the display N A Manager Mode Language Chapter 5 MANAGER MODE 5 7 Manage...

Страница 24: ...nager mode TAB 6 continued Flag unit mile mile km km km km km Language English German Spanish flag unit km km km km km km km km language chinese portuguese french Dutch italian japanese chapter 5 mana...

Страница 25: ...e is divided into 5 tabs located on the left side of the screen They are Calibration Statistics Errors Clubs and Club ID 3 Choose a tab by touching the screen over the desired tab 4 Each of the tabs h...

Страница 26: ...N A Manual Cal Elevation Minimum Default 4000 This option controls the minimum elevation parameter Range 2500 12000 Manual Cal Elevation Maximum Default 29000 This option controls the maximum elevatio...

Страница 27: ...23 Engineering mode Function defaults Descriptions MODIFIED Statistics This option displays workout information for the various programs N A Chapter 6 Engineering MODE 6 3 Engineering mode Tab 2...

Страница 28: ...24 Engineering mode function Defaults descriptions modified Errors This option displays the error code history on the treadmill N A Chapter 6 Engineering MODE 6 4 Engineering mode tab 3...

Страница 29: ...Engineering mode function Defaults descriptions modified Clubs Default MATRIX This option allows the user to select the screen header from a list N A Chapter 6 Engineering MODE 6 5 Engineering mode ta...

Страница 30: ...26 Engineering mode function defaults descriptions modified Club ID This option records the club ID of the fitness facility N A Chapter 6 Engineering MODE 6 6 Engineering mode tab 5...

Страница 31: ...4 tabs located on the left side of the screen They are Setup Test Log and Date Time 3 Choose a tab by touching the screen over the desired tab 4 Each of the tabs have options that will appear once you...

Страница 32: ...umber This option displays the serial number of the console and frame N A Accumulated Distance Total distance displayed in native units miles or kilometers not editable N A Accumulated Time Total time...

Страница 33: ...st N A Touch Calibration This option allows for a touch calibration of the console Follow the cross mark and touch the screen to catch After 5 positions are tested touch the center of the screen to ex...

Страница 34: ...30 service mode function Defaults descriptions modified Log This option allows the club to record key components replacement history N A Chapter 7 Service Mode 7 4 Service Mode tab 3...

Страница 35: ...31 Chapter 7 Service Mode 7 5 Service Mode tab 4 service mode function Defaults descriptions modified Date Time This option allows the club to set the current date and time N A...

Страница 36: ...32 Chapter 8 TROUBLESHOOTING 8 1 Electrical Diagram 31...

Страница 37: ...33 8 1 Electrical Diagram Chapter 8 Troubleshooting...

Страница 38: ...34 Chapter 8 TROUBLESHOOTING N95 UCB Little Board Wire N97 Hand Pulse Wire 8 1 Electrical Diagrams...

Страница 39: ...35 Chapter 8 Troubleshooting 8 1 Electrical Diagram...

Страница 40: ...36 8 2 MCB LED Instructions Chapter 8 Troubleshooting...

Страница 41: ...cates the motor is moving via the encoder s feedback by blinking 1 LEDs 1 2 and 3 sequence back and forth to indicate the processor is online and operational 2 LED 4 is used as a discrete analog signa...

Страница 42: ...tor Description Diagnostic 1 LED 1 Indicates the PCB with Daughter Board communication present Diagnostic 2 LED 2 Indicates the MCB with Daughter Board communication present Power alive LED 3 Indicate...

Страница 43: ...F Error Drive Fault Report created by the motor controller only used for AC motors 0x02B1 The emergency circuit on the interface board failed 0x02B2 The emergency circuit on the interface board active...

Страница 44: ...tion Tab then press START If the calibration passes delete the error log unit is operational e IF AUTO CALIBRATION FAILS press MANUAL CAL ELEVATION MIN and press START Figure A f Check to see if the L...

Страница 45: ...MCB Speed LED should flash If it does not replace speed sensor Figure A c If the LED is flashing with belt movement replace MCB Signal Wire Figure B Error Messages 0x02AE and 0x02AF 1 CAUSE Checksum...

Страница 46: ...he LED is flashing with belt movement replace MCB Signal Wire Figure B Figure A Figure B Error Messages 0x02B1 and 0x02B2 1 CAUSE The emergency circuit on the interface board fails 0x02B1 or the emerg...

Страница 47: ...tion of the Digital Communication Wire at the daughter board Figure A b If no signal is present through the Digital Communication Wire LED 1 on the Daughter Board should be unlit Figure B c Replace Di...

Страница 48: ...k the connection and condition of the MCB signal wire goes from the Daughter Board to the MCB Figure A b If no signal is present through the MCB signal wire LED 2 on the Daughter Board should be unlit...

Страница 49: ...orrect packet but the Daughter Board has no function to support it 0x0441 or the received command code from the console is correct and is supported but it has less or more data arguments 2 SOLUTION a...

Страница 50: ...onsole Error message 0x3A5 1 CAUSE Failed to load the program 2 SOLUTION a Reinstall the console software see chapter 11 ERROR MESSAGE 0x3A6 1 CAUSE Failed to run the program 2 SOLUTION a Reinstall th...

Страница 51: ...mand Soft Fault 12 Phase Over Current RMS Soft Fault 13 Faulty Speed Sensor Soft Fault 14 Heat Sink Over Temperature Hard Fault 15 Over Temp on Motor or Drive Hard Fault 16 Reserved N A 17 Brake Gate...

Страница 52: ...ent looks different contact Matrix or the manufacturer of your TV equipment if known 3 For Matrix produced and mounted equipment you can use the information outlined in this section to help with any c...

Страница 53: ...e B and below the motor cover Figures C D Make sure you have no damage kinks cuts etc and no stray wires or poor fittings on the ends of the cables Fittings should look like Figure E with a clean flus...

Страница 54: ...ole back Figure A and check the electrical connections for the TV Figures B C 3 After you have verified all connections are secure and problem still exists verify power at the outlet Figure D If outle...

Страница 55: ...V again using the On Off button 2 If TV still does not power on remove the console back Figure A and check the controller connections at the console Figure B 3 If the TV does not power on after the co...

Страница 56: ...g a 6 mm Allen wrench Figures A B 2 The shroud is split into two pieces The upper shroud is held with two screws and velcro the lower shroud is held with four screws 3 Both covers are removed Figure C...

Страница 57: ...rom the machine 2 Remove one of the end caps using a Phillips screwdriver Figure A 3 Remove both roller adjustment screws using an 8 mm Allen wrench Figure B 4 Remove the roller from the running belt...

Страница 58: ...igure A 3 Remove the deck from the running belt Figures B C 4 Be careful not to pinch fingers during removal installation of deck board 5 Deck is waxed on both sides so opposite side surface may be us...

Страница 59: ...HION REMOVAL 1 Remove the deck as outlined in Section 9 3 2 Holding the bolt with a 5 mm Allen wrench loosen the nut with a 13 mm socket Figure A B 3 For the rear cushion hold the cushion and remove t...

Страница 60: ...re remove the spring from the drive belt tensioner The tensioner should now pivot away from the drive belt Figures A B 3 Remove the front roller mounting screws using an 8 mm Allen wrench Figures C D...

Страница 61: ...s outlined in Section 9 2 3 Remove the deck as outlined in Section 9 3 4 Remove the front roller as outlined in Section 9 5 5 Remove the running belt and replace with a new belt Figures A B 6 New runn...

Страница 62: ...e frame using a 5 mm Allen wrench Figure B 3 Slide the rail off the back of the treadmill Figures C D 4 After reinstalling the side rail make sure the end cap is on first before tightening screws for...

Страница 63: ...shrouds as outlined in Section 9 1 3 Cut any wire ties that are secured to the MCB panel Figure A 4 Disconnect wires from the MCB seven total connections Figure B 5 Remove the two MCB mounting screws...

Страница 64: ...as outlined in Section 9 5 4 Disconnect the motor power cable from the MCB Figure A 5 Using an 8 mm Allen wrench remove the four motor mounting screws Figure B 6 Lift the motor away from the treadmil...

Страница 65: ...ner from drive belt as outlined in Section 9 5 3 Remove the front roller screw on the drive belt side and loosen the screw on the opposite side Figure A 4 Lift the roller and remove the old drive belt...

Страница 66: ...ed in Section 9 1 3 Remove the speed sensor from the left side of the motor using a Phillips screwdriver Figure A 4 Cut the wire ties holding the speed sensor wire to the motor and MCB Figures B C 5 U...

Страница 67: ...clip from the pin attaching the incline motor to the rack Figures B C 4 Disconnect the incline motor power cable from the MCB Figure D 5 Disconnect the pin from the incline motor Figure E 6 Lift the...

Страница 68: ...64 9 12 INCLINE Motor RemovaL continued Chapter 9 Part Replacement Guide Figure D Figure E Figure F Figure G...

Страница 69: ...m the machine 2 Remove the six 6 mm screws from underneath the console There are arrows stamped in the plastic at the proper openings Figure A 3 Disconnect the wires from the console and set the conso...

Страница 70: ...res C D E 6 Cut the wire ties and begin to unthread the console cable Figures F G 7 Remove the screws holding the console frame to the mast arms with a 6 mm Allen wrench in the openings with arrows Fi...

Страница 71: ...67 9 14 CONSOLE MAST ARM REPLACEMENT CONTINUED Chapter 9 Part Replacement Guide Figure F Figure G Figure H Figure I Figure j Figure K...

Страница 72: ...nthread the wire harness Figures F G 7 Remove the spiral protective wrap from the top and bottom portion of the wire harness Figures H I 8 Attach a pulling wire to the top of the defective console cab...

Страница 73: ...69 9 15 CONSOLE CABLE REPLACEMENT CONTINUED Chapter 9 Part Replacement Guide Figure F Figure G Figure H Figure I Figure J Figure K...

Страница 74: ...sing a Phillips screwdriver from the underside of the bar 3 Once screws are removed lift the part carefully and disconnect any wire connections to fully remove the handle bar 4 Replace parts as needed...

Страница 75: ...4 Lift the button from the bracket by pulling one side out at a time Figure B 5 Use a Phillips screwdriver to remove two screws one from each side of the mounting bracket Figure C 6 Turn the bracket...

Страница 76: ...ate Board is located in front of the red Emergency Stop button Figure A 4 Disconnect the wires from each side of the Heart Rate Board Figure B 5 Use a Phillips screwdriver to remove two screws one fro...

Страница 77: ...Unplug the wire connections from the main circuit board to completely split the front and rear sections Figure B 5 Use a Phillips screwdriver to remove two screws and washers holding the blower motor...

Страница 78: ...e Distance kilometers or miles Calories Calories per Hour Speed Incline Pace Heart Rate METS Watts Dynamic Profile Display Static Profile Display User Defined Multi Language Display Yes English German...

Страница 79: ...ical Receptacle Plug NEMA 5 20R 120V Electrical Receptacle Plug NEMA 6 20R 220V Electrical Requirements 120 volt 20 amps dedicated circuit required non looped grounded Electrical Requirements 220 volt...

Страница 80: ...hite 17 004539 AD Socket Head Cap Screw M8 x 1 25P x 25mm 2 Blue 19 0000088905 Spacer 6 2 x 12 0 x 1 6 2 Blue 15 004859 AC Button Socket Head Cap Screw M8 x 1 25 x 20 mm 6 Red 14 0000086571 Flat Washe...

Страница 81: ...atrix customer service at 866 693 4863 to report any missing items ASSEMBLY INSTRUCTIONS Please make sure that the power cord is not plugged into the wall outlet while completing the following procedu...

Страница 82: ...tem 11 socket head cap screw Assembly Tip It is much easier to accomplish this task if the console base is left inside its shipping container Open Blue Assembly Bag Slide the urethane arms over the st...

Страница 83: ...ich is closest to the running belt Make all appropriate wire connections within the motor compartment Open Yellow Assembly Bag Make appropriate wire connections to the faceplate and then assemble to t...

Страница 84: ...crew If your hardware pack is missing item 22 check to see if the screws are already assembled on the treadmill Replace the motor cover s and power the treadmill on The power button is located next to...

Страница 85: ...r issues Use of a level is recommended Remove the leveling shim provided on the underside of the treadmill The shim can be found mounted on the underside of the right hand side rail Remove the rear fo...

Страница 86: ...o Channel on the top right of the Menu Figure D and go down to CHANNEL SCAN use the volume button to select it Figure E 7 Move the cursor down to START TO SCAN and use the volume button to select it F...

Страница 87: ...83 figure e figure f figure g figure h Chapter 10 Treadmill specifications and assembly guide 10 5 TV programming instructions continued...

Страница 88: ...rade processing The achieved percentage of the scheduled process will be displayed in the bottom right corner of the display Figure C 5 When the update is complete the display will ask you to remove t...

Страница 89: ...85 Chapter 11 Software upgrade instructions 11 1 software upgrade instructions continued Figure C Figure D Figure E Figure F...

Страница 90: ...NOTES...

Страница 91: ...87 MATrix Fitness systems corp 1610 Landmark Drive Cottage Grove wi 53527 USA TOLL FREE 866 693 4863 www matrixfitness com FAX 608 839 1717 KO REV 01...

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