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TROUBLE SHOOTING
1. The burner flames appear yellow, accompanied by the
smell of gas.
2. The grill does not reach sufficient temperature to cook.
3. The grill heats unevenly.
4. The burners are making popping noises.
BEFORE CALLING FOR SERVICE
If the grill does not function properly, use the following
checklist before contacting for service. You may save the
time of a service call.
SPIDER AND INSECT WARNING!!!
Spiders and insects can nest in the burners of the grill
and cause the gas to flow from the front of the burner.
This is a very dangerous condition, which can cause a
fire to occur behind the valve panel, thereby damaging
the grill and making it unsafe to operate.
You should inspect burners several times per season,
and immediately after any of the following conditions
occur:
WHEN TO LOOK FOR SPIDERS
TROUBLE SHOOTING
PROBLEM
SOLUTION
When lighting the grill,
the flame does not ignite
immediately
-- Make sure you have turned on the gas.
-- Make sure there is a spark when you are trying to light the burner.
-- Push in control knob and turn to ignite/preheat and hold for approximately 5 seconds
and then ignite the grill.
-- Make sure your burner is clean.
Regulator makes noise.
-- Vent hose on the regulator may be plugged or regulator may be faulty.
-- When turning the LP cylinder valve on, do not cover vent hole on the regulator.
-- Check your flames for proper performance. If the flames are not correct, replace
regulator.
-- Purge The lines.
Grill only heats to 200-300
degrees.
-- Ensure the temperature gauge is functioning properly. Hold a flame to the probe or
compare the grill gauge to an oven thermometer placed in the grill.
-- Ensure correct start procedure. Prior to lighting grill, the gas control knobs should be
off. The propane bottle should be off. If not, wait 15 minutes. Turn cylinder all the way
on. Turn left burner to ignite, wait 5 seconds ignite. Repeat for additional burners.
-- Check all gas connections for leaks with bubble test. If leaks are found, replace the
part or tighten the fitting.
Grill takes a long time to
preheat.
-- Normal preheat 500-600 degrees, takes about 10-15 min.
Cold weather and wind may effect your preheat time.
Volcanic rock and Briquettes should not be used in this Grill.
Burner flames are not light
blue.
-- Too much or not enough air mixes for the flame.
-- Elevation is the principal cause of this problem. However, cold weather can also
affect the flame temperature and consequently the color of the flame.
Burner adjustment may be required. Refer to manual for adjustment procedures.
-- Grill is in a windy location.
Stainlesssteel surface is
rusty.
– Under extreme conditions, stainless steel can rust and may not be removable.
These conditions may become more prevalent in coastal areas.
Always use extra precautions while cleaning the stainless steel by using a soft
non-abrasive cloth and a stainless steel cleaner/polish to minimize the risk of
scratching the surface.
