9 Diagnostics
eikon e2s Service and Repair Manual UL
97
Error code list
Error
Code
Error
Condition
Description
Trigger
Possible
Causes
System
Response
E 101
Magnetron
failed to
energise
Detects a magne-
tron is not working
correctly
The current
measured by the
current sensing
transformer was
outside of toler-
ance.
Failure of com-
ponent/s in the
microwave circuit
Display error
message until
system is power
cycled.
E 102
Heater
incorrect
current
Detects a heating
element is not
working correctly
The current
measured by the
sensing trans-
former on the SRB
was <1A when
heating cycled on
or >1A when
heating cycled off.
If some current
>1A, one or more
heater elements
could have failed.
If current meas-
ured <1A possible
wiring fault stop-
ping power
reaching element.
Display error
message until
system is power
cycled.
E 103
Ambient
overheat
>70°C
Detects if the
controls area is
operating above
temperature
The ambient
temperature
measured on the
QTS and SRB
was >70°C
Cooling fan failed.
Cooling fan wired
incorrectly. Inlet
air too hot.
Blocked inlet filter.
Display error
message until
ambient controls
area temperature
is below 60°C.
E 104
Magnetron /
cavity
overheat
Detects if the
cavity and mag-
netrons are above
temperature
Cavity and mag-
netron overheat
thermostats
Cooling fan failed.
E103 / E106 not
triggering. Failed
SRB. Magnetron
failure. Wiring /
connection fault.
Blocked inlet filter.
Display error
message until
service call and
the magnetron
cools down or the
cavity stat is reset.
E 105
Supply
frequency
high / low
Detects if the
power supply
frequency is
outside specifica-
tion
The power supply
to the oven fre-
quency sensor on
the SRB
measures too high
/ low
Incorrect mains
voltage.
Poor internal /
external wiring
connections.
Faulty SRB.
Display error
message until
system power
cycled.
E 106
Cavity
reaches
25°C above
setpoint
once it has
been con-
trolling at
setpoint
Detects if the
cavity temperature
has risen above
imits
The setpoint of the
appliance was
exceeded
Cavity fire.
Failed convection
fan.
No impeller or
loose impeller on
convection fan.
Display error
message until
system is power
cycled.
E 107
Communica
tion error
No communica-
tion can be made
between the QTS
and SRB
Loss of commu-
nication between
the SRB and QTS
SRB / QTS con-
nection cable
unplugged or
damaged. Faulty
QTS or SRB.
Display error
message until
system is power
cycled.
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