Customer Satisfaction Procedure
Satisfaction with your boat is very important to Malibu Boats. Ordinarily all concerns
related to your boat can be addressed by your authorized Malibu Boats service facility. If
for some reason your concerns are not satisfied, the following steps should be followed:
First, ask to discuss your concern with a member of the authorized service facility’s
management. Ordinarily this will be the facility’s service manager or service foreman. If
your concerns already have been reviewed by the service manager or foreman, request to
speak with the facility’s general manager or owner.
Second, if your concerns are not resolved to your satisfaction by the representatives of
the service facility, contact Malibu Boats’ Customer Service Department at the address
noted below. For the most helpful service, be prepared to provide your customer service
representative with your name, address and phone number, your boat's hull identification
number, the authorized Malibu Boats service facility or facilities at which your boat has
been serviced, and the nature of the concerns you have with the boat or the service.
Malibu Boats will thereafter provide assistance to you and the authorized service facility,
as necessary, to resolve your concerns.
TO THE EXTENT PERMITTED OR REQUIRED BY ANY STATE OR FEDERAL
LAW, YOU ARE REQUIRED TO PROVIDE MALIBU BOATS WRITTEN NOTICE,
AT THE BELOW ADDRESS, OF ANY SUBSTANTIAL DEFECT IN MATERIALS
OR WORKMANSHIP THAT REMAINS UNRESOLVED TO YOUR SATISFACTION
UNDER THE TERMS OF THE MALIBU BOATS LIMITED WARRANTY, PRIOR
TO INITIATING ANY LEGAL ACTION AGAINST MALIBU BOATS. TO THE
EXTENT PERMITTED OR REQUIRED BY ANY STATE OR FEDERAL LAW, YOU
MUST FIRST USE AN AVAILABLE STATE RUN INDEPENDENT DISPUTE
SETTLEMENT MECHANISM OR ARBITRATION MECHANISM PRIOR TO
INITIATING ANY LEGAL ACTION AGAINST MALIBU BOATS.
Contact Information:
Malibu Boats, LLC
Customer Service/Warranty Department
One Malibu Court
Merced, California 95340
(209) 383-7469
Malibu Boats, LLC Internet Site
www.malibuboats.com
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO
HAVE OTHER LEGAL RIGHTS WHICH VARY FROM STATE TO STATE
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Страница 86: ...2 56 Fosgate USB DRIVE Radio Screens 2011...
Страница 87: ...2 57 SIRIUS Radio Screens 2011...
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Страница 98: ...2 68 Select Auto Course Creating a New Auto Course...
Страница 111: ...2 81 Exit Setup Highlighting the EXIT SETUP and pressing ENTER will bring the display back to the MENU screen...
Страница 121: ...Warning Label Locations Refer to the diagrams below for the location of each label 3 5...
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Страница 169: ...SERVICE MAINTENANCE LOG HOUR DATE READING SERVICE REPAIRS PERFORMED...