MAL-0102/ Released 11/02/21
Page 22 of 24
MAJIC ATTIC LIFT PRODUCT INSTRUCTIONS
Section 9: Troubleshooting
Problem
Remedy
Nothing happens when the remote
button is pushed.
1. Make sure the light is blinking on the remote;
if not, replace the batteries.
2. Check the breaker to ensure the power is on.
3. Repeat Section 7 Step 1 if lift moves up or down and
Section 8 Remote Programming.
The lift goes up and when it hits the
ceiling it comes back down about 1'.
The lift motor senses something is in the way.
1. Make sure nothing obstructs the door from closing.
2. Check that all four corners touch the ceiling at the
same time.
The lift goes up but the door does
not close tight.
1. With the door in the closed position, press and hold
the UP & DOWN arrows until the motor jogs(this
could take up to 30 seconds for the motor to re-
spond) After the jog tap the UP arrow until the door
JUST closes. DO NOT PUT EXTRA PRESSURE
ON THE DOOR. After the door is up to the ceiling
hold the MY button and the motor will jog. Finished.
When the basket comes down to the
floor and stops the cables are loose.
1. With the basket stopped in the lower position, press
and hold the UP & DOWN arrows until the motor
jogs. (IT CAN TAKE UP TO 30 SECONDS FOR
THE MOTOR TO RESPOND) After the jog, tap the
UP arrow until the cables are tight. Press and hold
the MY button until the motor jogs. Finished.
