Majestic MARQUIS Series Скачать руководство пользователя

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Majestic • MARQ42STIN Owner Manual • 2272-981 Rev. L • 12/20

With proper installation, operation, and maintenance your gas appliance will provide years of trouble-free service. If you do

experience a problem, this troubleshooting guide will assist a qualified service technician in the diagnosis of a problem and

the corrective action to be taken. This troubleshooting guide can only be used by a qualified service technician. Contact

your dealer to arrange a service call by a qualified service technician.

Note to Qualified Service Technician:

Additional resources including troubleshooting guides and service videos are

available through Hearth & Home Technologies. Contact your dealer or access resources through your myhht.com account.

C. Troubleshooting

IntelliFire Touch

Symptom

Possible Cause

Corrective Action

Pilot won’t light, module clicks but

no spark 90 sec, 3 Red/1 Green

Lock out.

Incorrect wiring.

Verify ‘S’ (White) sense wire and ‘I’ (orange) ignitor wire are
connected to correct terminals on

IFT-

ECM.

Loose connections or electrical

shorts in wiring.

Verify no loose connections or electrical shorts in wiring from

module to pilot assembly. Verify wire insulation is not dam-

aged. Verify wires are not grounding out to chassis, pilot burn-

er, or any other metal object. Replace any damaged wires.

Ignitor gap is too large.

Verify spark gap is approximately 0.095” (2.41 mm) to 0.135”

(3.43 mm).

Pilot won’t light, there is no noise

or spark.

No AC power, AC/DC adaptor

faulty, backup batteries (if

being used) depleted,

IFT-

ECM slider switch in OFF

position.

Verify

IFT-

ECM slider switch is in ON or REM position. Verify

AC power available to junction box. Verify AC/DC adaptor is

plugged into junction box and ECM. Verify AC/DC adaptor out-

put voltage is between 5.7-6.3 Vdc. If battery pack is used,

check battery pack voltage is >4.2 V (if not, replace batteries).

Shorted or loose connection

in system wiring or wiring

harness.

Verify system wiring configuration. Remove and reinstall wir

ing harness that plugs into module. Check continuity of wires

in valve wiring harness. Replace any damaged components.

Poor or no system ground.

Verify black ground wire in valve harness is connected to metal

chassis of fireplace.

Pilot won’t light, there is no noise

or spark, 2 Red/1 Green Lockout.

Pilot solenoid not detected.

Check if valve harness orange wire is connected to pilot so

lenoid valve. Check pilot solenoid resistance, nominal is 40

ohms. If open or shorted, replace valve. Check valve harness

wire continuity, if open replace 6-pin harness.

Pilot won’t light, there is no noise

or spark, 2 Red/2 Green Lockout.

Spark coil failure.

Replace ECM.

ECM LED Error

Codes

Description

3 Red: 1 Green

IFT-RC400 error message: ‘Appliance Safely Disabled’, pilot sparks for 90 sec, no flame

rectification.

2 Red: 1 Green

IFT-RC400 display: ‘Error Pilot Flame’, pilot valve solenoid not detected.

2 Red: 2 Green

Sparking feedback signal error, spark coil failure.

5 Red: 1 Green

IFT-RC400 display: ‘Error Power Vent’ (if installed).

Error Codes:

Troubleshooting:

See Troubleshooting matrix for more detail on Lock-out Error Codes, Possible Causes and Corrective Actions.



Содержание MARQUIS Series

Страница 1: ...on of children and other at risk individuals DO NOT store or use gasoline or other flam mable vapors and liquids in the vicinity of this or any other appliance What to do if you smell gas DO NOT try to light any appliance DO NOT touch any electrical switch DO NOT use any phone in your building Leave the building immediately Immediately call your gas supplier from a neighbor s phone Follow the gas ...

Страница 2: ...TURAL TURAL GAS GAS MADE MADE IN IN USA USA Minimum Minimum Permissible Permissible Gas Gas Supply Supply for for Purposes Purposes of of Input Input Adjustment Adjustment Approved Approved Minimum Minimum De De Gaz Gaz Acceptable Acceptable 0 0 0 0 in in w c w c Po Po Col Col d eau d eau Maximum Maximum Pressure Pressure Pression Pression 0 0 0 0 in in w c w c Po Po Col Col d eau d eau Maximum Ma...

Страница 3: ... B Maintenance Tasks Homeowner 16 C Maintenance Tasks Qualified Service Technician 17 5 Frequently Asked Questions and Troubleshooting A Frequently Asked Questions Appliance 19 B Frequently Asked Questions IntelliFire Touch Controls IFT RC400 20 C Troubleshooting 21 6 Reference Materials A Accessories 23 B Service Parts 24 C Contact Information 28 Contains updated information Safety Alert Key DANG...

Страница 4: ...HHT dealer or distributor whichever occurs earlier However the Warranty coverage shall commence no later than 24 months following the date of Product shipment from HHT regardless of the installation or occupancy date The term Lifetime in the table below is defined as 20 years from the beginning date of warranty coverage for gas appliances and 10 years from the beginning date of warranty coverage f...

Страница 5: ...h as exhaust fans or forced air furnaces or other such causes 6 use of fuels other than those specified in the operation instructions 7 installation or use of components not supplied with the applicable Product or any other components not expressly authorized and approved by HHT 8 modification of the appliance not expressly authorized and approved by HHT in writing and or 9 interruptions or fluctu...

Страница 6: ...plicable sections of Gas Burn ing Heating Appliances for Manufactured Homes and Recreational Vehicles and Gas Fired Appliances for Use at High Altitudes MODELS MARQ42STIN LABORATORY Underwriters Laboratories Inc UL TYPE Direct Vent Heater STANDARD ANSI Z21 88 2019 CSA 2 33 2019 B Glass Specifications This appliance is equipped with ceramic glass with an anti reflective coating Replace glass only w...

Страница 7: ... children to NEVER touch the fireplace Consider not using the fireplace when children will be present Contact your dealer for more information or visit www hpba org Product Info Fireplace Stove Heater Glass Fronts Safety To prevent unintended operation when not using your fire place for an extended period of time summer months vacations trips etc Remove batteries from remote controls Turn off wall...

Страница 8: ... must be made by a qualified service technician using Hearth Home Technologies specified and approved parts Figure 3 3 Good Faith Wall Surface Temperatures Above Appliance D Good Faith Wall Surface TV Guidelines MANTEL DECORATIVE BARRIER FRONTS NOT SHOWN SECTION 4 B FIXED GLASS ASSEMBLY NOT SHOWN SECTION 4 B HEARTH CLEAR SPACE SECTION 3 A NOTICE Surface temperatures listed above are taken with a t...

Страница 9: ...l to model actual TV temperatures should be validated at the me of each installa on TVs should not be used in situa ons where the actual TV temperature exceeds the manufacturers maximum allowable opera ng temperatures iden fied in the TV s technical specifica ons Contact the TV s manufacturer directly if you cannot locate this informa on or have ques ons regarding the informa on 3 Mantel height an...

Страница 10: ...have been removed from inside and or underneath the firebox Review proper placement of logs ember material and or other decorative materials Check the wiring Check the air shutter adjustment Ensure that there are no gas leaks Ensure that the glass is sealed and in the proper position and that the integral barrier is in place WARNING Risk of Fire or Asphyxiation DO NOT op erate fireplace with fixed...

Страница 11: ...s If you cannot reach your gas supplier call the fire department C Use only your hand to push in or turn the gas control knob Never use tools If the knob will not push in or turn by hand DO NOT try to repair it call a qualified service technician Force or attempted repair may result in a fire or explosion D DO NOT use this appliance if any part has been under water Immediately call a qualified ser...

Страница 12: ...Turn the fireplace off and allow it to cool completely Remove fixed glass assembly See Section 4 B Clean fixed glass assembly See Section 4 B Replace the fixed glass assembly NOTICE In some cases residue may appear on the top fiber refractory piece at the end of the initial break in period Remove the residue by gently brushing with a soft bristle brush Note Some installations may require additiona...

Страница 13: ...tray and insert four AA cell batteries Battery polarity must be correct or module damage will occur See Figure 3 5 A complete wiring diagram is included in the Electrical section of the appliance Installation Manual 3 Turn the appliance on according to the instructions below for the appropriate type of control Standard Wall Switch or Factory Installed ON OFF Switch Toggle the switch as you would u...

Страница 14: ...me setting No adjustment in flame height is possible Remote Position The remote position allows operation of the appliance from a wired wall switch IFT RC400 or IFT RC150 remote controls The IFT ECM switch must be in this position to pair the IFT ECM with the IFT ACM if installed and or IFT RC400 and IFT RC150 remote controls See the IFT RC400 or IFT RC150 installation manual for detailed instruct...

Страница 15: ...TION Risk of burns Appliance surfaces are hot when operating and during cool down Use care and wear gloves when opening the front and accessing com ponents inside the appliance Be aware the appliance may be HOT use care in accessing the IFT ECM Set the IFT ECM 3 position selector switch to OFF position Wait five 5 minutes to allow possible accumulated gas to clear Set the IFT ECM 3 position select...

Страница 16: ...y Homeowner Tools needed Protective gloves stable work surface Assess condition of screen and replace as necessary Inspect for scratches dents or other damage and repair as necessary Check that air intake and discharge areas are not blocked Vacuum and dust surfaces Glass Cleaning Exterior of Installed Glass Only Frequency Seasonally By Homeowner Tools Needed Protective gloves gas fireplace glass c...

Страница 17: ...ble surface Note Fixed glass assembly and gasketing may have res idue that can stain carpeting or floor surfaces Remove decorative barrier front from fireplace and set aside on work surface See appliance installation manual for instructions to remove fixed glass assembly Clean glass with a non abrasive non ammonia based commercially available gas fireplace glass cleaner Light deposits Use a soft c...

Страница 18: ...ometer Verify burner is properly secured and aligned with pilot or igniter Clean off burner top inspect for plugged ports corrosion or deterioration Replace burner if necessary Replace Glowing embers with new dime size pieces DO NOT block ports or obstruct lighting paths Refer to appliance installation manual for proper ember placement Verify batteries have been removed from battery back up IPI sy...

Страница 19: ... result of the curing process of the paint and logs Glass should be cleaned within 3 to 4 hours of initial burning to remove deposits left by oils from the manufacturing pro cess A non abrasive cleaner such as gas fireplace glass cleaner may be necessary Contact your dealer Metallic noise Noise is caused by metal expanding and contracting as it heats up and cools down similar to the sound produced...

Страница 20: ...e desired room temperature and actual temperature In thermostat mode the hearth appliance will start in HI flame but as the actual temperature approaches the desired set temperature on the remote the flame intensity will automatically decrease Au tomatic flame modulation will result in more control of the tem perature and will cause the appliance to cycle OFF ON less The appliance turns OFF the fl...

Страница 21: ...tor faulty backup batteries if being used depleted IFT ECM slider switch in OFF position Verify IFT ECM slider switch is in ON or REM position Verify AC power available to junction box Verify AC DC adaptor is plugged into junction box and ECM Verify AC DC adaptor out put voltage is between 5 7 6 3 Vdc If battery pack is used check battery pack voltage is 4 2 V if not replace batteries Shorted or l...

Страница 22: ...alve solenoid Check main valve solenoid resistance nominal is 60 ohms If open or shorted replace valve Verify valve inlet pressure is correct for gas type Pilot and main do not light ECM goes into 5 Red 1 Green Lockout Power Vent PV Failure Power Vent blower defective check wiring to IFT ACM check if blower is working Check if PV pressure switch is connected to brown and black wire in 6 pin valve ...

Страница 23: ...re Keep remote controls out of reach of children See your dealer if you have questions Optional Heat Zone Gas Kit After a qualified service technician has installed the Heat Zone Gas Kit follow the instruction supplied with the kit for operation See your dealer if you have questions Install approved accessories per instructions included with accessories Contact your dealer for a list of ap proved ...

Страница 24: ...ice Parts MARQ42STIN Beginning Manufacturing Date Oct 2016 Ending Manufacturing Date Active 1 2 3 4 5 6 7 8 9 10 11 Marquis 42 See Through Gas Fireplace DV Log Set Assembly Part number list on following page 12 20 12 13 14 15 16 18 19 17 20 21 22 B Service Parts ...

Страница 25: ...RV2272 707 9 Log Replacement SRV2272 708 10 Log Replacement SRV2272 708 11 Log Replacement SRV2272 709 12 Light Box Mesh Assembly Qty 2 req 2146 016 13 Non combustible Board Qty 2 req 2146 051 14 Finishing Strips Qty 6 req 2146 129 15 Glass Door Assembly Qty 2 req GLA 42ST Y 16 Log Grate 2146 015 17 Light Assembly Accent 35 2146 013 18 Light Assembly Accent 17 2146 014 19 Light Assembly Ember 2146...

Страница 26: ...3 3 Valve Bracket 2146 192 23 4 Wire Harness SRV2326 132 Y 23 5 Side Panel Bracket 2146 150 23 6 Grommet SRV2118 420 23 7 Pilot Assembly NG 2457 020 Y Pilot Assembly Propane Convert 2457 020 with SRV593 527 23 8 Orifice NG 24C 582 824 Y Orifice Propane 44C 582 844 Y 23 9 Orifice Flex Tube 2005 009 Y 23 10 Battery Pack SRV2326 134 Y Wire Battery jumps 10 in 2281 196 Y 23 11 Module RF FCC SRV2326 12...

Страница 27: ...ell directly to consumers Provide model number and serial number when requesting service parts from your dealer or distributor Stocked at Depot ITEM DESCRIPTION COMMENTS PART NUMBER 24 Refractory Kit Cottage Red BRICKMQ42STCR Tavern Brown BRICKMQ42STTB Conversion Kits Conversion Kit NG NGKMARQ42ST Y Conversion Kit Propane LPKMARQ42ST Y Pilot Orifice NG SRV593 528 Y Pilot Orifice Propane SRV593 527...

Страница 28: ...___________________________________________________________ ________________________________________________________________________________ ________________________________________________________________________________ ________________________________________________________________________________ ________________________________________________________________________________ DO NOT DISCARD T...

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