MISCOM7212GP Series Industrial Gigabit POE Switch
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3. Maintenance and Service
Since the date of product shipment, we provide five years of product
warranty. Within the warranty, if there is any failure or functional product fails, it
will repair or replace free of charge for users of the product. However, these
commitments do not cover improper use, accidents, natural disasters,
improper operation or improper installation caused the damage.
To ensure that consumers benefit of products, through the following ways
to get help and problem solving:
Internet services.
Call the technical support office.
Product repair or replacement.
3.1. Internet Service
Through the website of Wuhan Technical Support section, you can get
more useful information and tips.
3.2. Technical Support Phone Services
By using the product user manual, you can connect with our technical
support office, we have professional technical engineers to answer your
questions, help you the first time resolve your product or issue.
3.3. The Product Repair or Replacement
Product repair, replacement or refund, should first connect with our
technical staff to confirm, and then sales staff to contact and get the problem
handled. Above shall technical staff and sales staff through consultations, to
complete the product maintenance, replacement or return.
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