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© Copyright Mahindra and Mahindra Ltd. 012019
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If you have warranty work to be done, be sure to have the right
papers with you. All work to be performed may not be covered by
the warranty. Discuss additional charges with the service manager.
Keep a maintenance log of your vehicle's service history.
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Make a written list of your vehicle's problems or the specific work
you want done. If you've had an accident or work done that is not on
your maintenance log, let the service adviser know about it.
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If you list a number of items and you must have your vehicle by the
end of the day, discuss the situation with the service adviser and list
the items in order of priority.
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It is recommended talking to an Authorised Mahindra Dealer
service manager first. Most matters can be resolved with this
process. If for some reason you are still not satisfied, talk to the
general manager or owner of the dealership.
If an Authorised Mahindra Dealer is unable to resolve the concern,
you may contact any Mahindra Customer Care Executive. They
would need the following information:
Owner's name and address, owner's telephone number (home and
office), Authorised Mahindra Dealer name, Vehicle Identification
Number (VIN), vehicle delivery date and mileage.
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Read the Warranty Information given in the
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for the terms and provisions of Mahindra
warranties applicable to this vehicle. Mahindra genuine parts, fluids,
lubricants and accessories are available at any Authorised
Mahindra Dealer. They will help keep the vehicle operating at its
best.
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Routine maintenance is not only the best way to help keep your
vehicle performing as intended, it's also the best way to protect
your warranty. Failure to perform scheduled maintenance specified
in the Service Coupon Booklet will invalidate warranty coverage on
parts affected by the lack of maintenance. We can't stress enough
how important it is to keep records of all maintenance. Damage or
failures due to neglect or lack of proper maintenance are not
covered under warranty.
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