13
Eng
lish
English
English
6 Troubleshooting
If the unit does not perform properly when operated as instructed in this
Owner’s Manual
,
check the following chart and all connections once before calling for service.
g
g
Symptom
Remedy
No power
•
Make sure that the AC outlet supplies the proper voltage, plug another electrical appliance into the AC
outlet to ensure that AC outlet operates normally.
•
If a power failure occurs, unplug the AC power cord for 1 minute to allow the unit to reset itself.
Remote control button's do not
work.
•
Re-insert the batteries with their polarities (+/
−
signs) as indicated.
•
When there is an infrared-equipped device such as a PC is near this unit, it may interrupt the remote
control signal of this unit.
Power is On but no screen image.
•
Check whether the connection of the antenna, cable receiver or satellite box is connected correctly.
•
Check whether all the cables to the unit are connected to the correct Output jack of your device like
Blu-ray / DVD recorder.
•
Check if your computer is NOT in sleep mode when the Input mode of this unit is in PC mode. Tap any
key on the keyboard to wake up your computer.
•
Check if the correct Input mode is selected by pressing
SOURCE
.
No picture or sound
•
View other TV channels. The problem might be limited to the broadcasting station or weak signal strength.
•
Unplug the AC power cord and wait for about 1 minute, then plug the AC power cord and Turn On the
unit again.
•
Autoprogram must be completed when you set up the unit for the
fi
rst time or move it to a location
where previously unavailable channels are broadcast.
•
The selected channel cannot be viewed by the
Child and ratings lock
setting.
k
➠
p. 10
•
The unit requires some kind of Input signal. An indoor antenna (VHF / UHF), an external antenna(VHF /
UHF) or an RF coaxial cable from your wall or cable/satellite box signal needs to be plugged into the unit.
No color
•
Adjust
Color
in
r
Picture
settings.
➠
p. 8
No sound, distorted sound or
incorrect Audio Sound is heard
when using the HDMI-DVI
connections.
•
Make sure that the Analog Audio signals from the HDMI-DVI device are connected to the Analog Audio
Input L/R jacks.
Adjusted
Picture
or
Sound
settings are not effective every
time the unit is Turned On.
•
You must set to
Home
in
Location
.
➠
p. 10
Otherwise, the settings you adjusted will not be memorized after the unit goes into Standby mode.
Forgotten PIN code.
•
Enter “0711” to clear your password.
Sound OK, picture poor
•
Electrical interference from nearby appliances may affect picture quality.
•
Adjust
Contrast
and
Brightness
in
Picture
settings.
➠
p. 8
•
For the best picture quality, watch "High De
fi
nition" wide screen programs.
If the HD content is not available, watch "Standard De
fi
nition" programs instead.
Picture OK, sound poor
•
Check if the audio cable is connected in correctly.
You see a distorted picture or
hear an unusual sound.
•
You may be getting NTSC TV signal (not HDTV signal) interference from electrical appliances,
automobiles, motorcycles or
fl
uorescent lights.
•
Try moving the unit to another location to see if this is the cause of the problem.
You see noise or trash on the
screen.
•
When the capabilities of the unit exceed the capabilities of the digital broadcasting, the signal will be
increased to match the capabilities of the display of the unit. This may cause noise or trash.
You switch to a different Input
and the volume changes.
•
This unit will memorize the volume level from the last time you adjusted it.
•
If the volume of the sound from another device is higher or lower, then the loudness will change.
You switch to a different Input
and the screen size changes.
•
This unit will memorize the viewing mode from the last time you used the particular Input modes.
The display image does not cover
the entire screen.
•
If you are using the unit as a PC monitor, make sure that
Horizontal shift
and
Vertical shift
in
PC
settings
are set correctly.
•
If you are watching TV or using the Composite Video, Component Video or HDMI with 480i Input, press
FORMAT
repeatedly to switch various screen modes.
Captions are displayed as a white
box. No caption is displayed in
the closed caption-supported
program.
•
Interference from buildings or weather conditions may cause captioning to be incomplete. (for Analog only)
•
Broadcasting station may shorten the program to insert advertisement.
The closed caption decoder cannot read the information of the shortened program.
•
Captions that are delayed a few seconds behind the actual dialog are common for live broadcasts.
Most captioning production companies can display a dialog to maximum of 220 words per minute. If a
dialog exceeds that rate, selective editing is used to insure that the captions remain up-to date with the
current TV screen dialog.
Black box is displayed on the TV
screen.
•
The text mode is selected for caption.
Select
CC-1
,
CC-2
,
CC-3
or
CC-4
.
➠
p. 9
Note
•
The LCD screen is manufactured to provide many years of useful life. Occasionally a few non active pixels may appear as a
fi
xed point of
blue, green or red. This is not to be considered a defect in the LCD screen.
•
Some functions are not available in speci
fi
c modes, but this is not a malfunction. Read the description in this Owner’s Manual for more
details on correct operations.
