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RM1 Owner’s Handbook 78
WARRANTY
Maeving vehicle warranty
All new Maeving motorcycles come with a 2-year (24-month)
unlimited mileage vehicle warranty. This warranty commences from
the date of delivery.
The Maeving Vehicle Warranty covers the frame, swing arm, fork, rear
shock, brake assemblies, instruments, storage tank, battery housing,
controller housing, handlebar controls, seat and paintwork.
The Maeving Vehicle Warranty covers the repair or replacement
of any covered part which is defective in material or factory
workmanship under normal on-road use for the period of warranty.
Any part found to be so defective during this period will be repaired or
replaced at the discretion of Maeving Limited or one of its approved
partners. Any replaced or repaired part will be covered under
warranty for the remainder of the warranty period. Consumable items
which are subject to replacement or adjustment are not included
under the vehicle warranty, unless this work is required as a direct
result of a manufacturing defect.
For the avoidance of doubt, the warranty does not cover damage
caused as a result of accident or mishandling, not storing your vehicle
as per the instructions in the Owner’s Handbook, or damage caused
by misuse of the vehicle.
Maeving battery and drivetrain warranty
All new Maeving motorcycles come with a 3-year (36-month) or 22
000 mile battery and drivetrain warranty, which commences from the
date of delivery. The customer has the option to purchase a further
2-year (24-month) or 13 000 mile extended battery and drivetrain
warranty.
The Maeving Battery and Drivetrain Warranty covers the battery, dual
battery control unit, motor controller, hub motor and internal wiring.
The Maeving Battery and Drivetrain Warranty covers the repair or
replacement of any covered part which is defective in material or
factory workmanship under normal use for the period of warranty.
Any part found to be so defective during this period will be repaired or
replaced at the discretion of Maeving Limited or one of its approved
partners. Any part replaced or repaired will be covered under
warranty for the remainder of the warranty period.
What should I expect of my battery performance over time?
Please note that there is a normal, expected battery capacity/range
reduction over time, when in use. Depending on use, and charging
and storage conditions, batteries will degrade throughout the duration
of the warranty period. Therefore, in accordance with this warranty,
Maeving will only replace a battery that exhibits a nominal storage
capacity reduction of greater than 20% of the published nominal
capacity, as measured by Maeving or a Maeving-approved partner.
This will require Maeving or one of its partners to take the battery for
a test period.
Where applicable, the purchase of any additional Maeving battery
comes with a standard 3-year battery warranty, separate from the
original battery and drivetrain warranty provided as part of an original
vehicle purchase.
For the avoidance of doubt, the warranty does not cover damage
caused as a result of accident or mishandling, not storing your vehicle
as per the instructions in the Owner’s Handbook, or damage caused
by misuse of the vehicle.