Common questions and functioning guide
Problem
Possible cause
What to do ?
The refrigerator
is not
functioning
Lack of energy
Faulty socket
Non-connected plug
Electric power supply cable damaged
Abnormal noises
Lack of cooling
External
condensation
External
condensation
near the
magnetic seal
Internal
condensation
Internal bulb
does not light
High
humidity inside the
vegetable drawer
Ice making on
interior
walls of the
freezer
Very low voltage (this can be observed due
to variations of bulbs lightning at your
home)
Installation in an inadequate place
Installation in an inadequate place
Airflow vents obstructed
Door opening longer than recommended
Inadequate control adjustment
Direct heat or sunlight sources
Environmental high humidity (above
75%RH)
Door is not correctly closed
Lack of adherence of the magnetic seal
against the cabinet
Inadequate leveling of product
Accessories wrongly placed
- Verify the fuse of the electric power supply
- Verify the electric power supply
- Make sure the plug makes good
contact with the socket
Install an automatic regulator of voltage
with minimum power of 500
watts and one minimum current of 10
amperes
Connect other appliance to this outlet to
verify it and change the socket if necessary
Connect the plug
Call an authorized Service Center
See installation instructions
See installation instructions
See installation instructions
If environmental humidity is above 75%RH
this is normal.
Check there are not objects obstructing
the door closing.
Adjust the leveling screws to slope the
product slightly backwards
Lack of adherence of the magnetic seal
against the cabinet
High humidity in food stored inside the
vegetable drawer
Humidity filtration by the door
Bulb fused
Adjust the leveling screws to slope the
product slightly backwards
Adjust humidity controls to a more open
position
Check there are no objects obstructing the
door closing, if necessary, reorganize food
in the freezer, if ice making persists call the
Authorized Service Center
Clear air flow vents
Open doors just as necessary
Door opening longer than recommended
Food not wrapped, uncovered or hot, as
well as containers without lid storing
liquids, thus generating excessive
humidity
Open doors just as necessary
Change the bulb
Wrap food and cover containers that store
liquids, do not introduce hot food.
See operation and use
Adjust leveling screws
Place them according to the instructions
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