26
troubleshooting tips - washer
performance
possible causes
what to do
Pilling
Result of normal wear
on poly-cotton blends
and fuzzy fabrics
While this is not caused by the washer, you can
slow the pilling process by washing garments
inside out.
Snags, holes,
tears, rips or
excessive
wear
Pins, snaps, hooks,
sharp buttons, belt
buckles, zippers and
sharp objects left in
pockets
Fasten snaps, hooks, buttons and zippers.
Remove loose items like pins, objects in pockets
and sharp buttons.
Turn knits (which snag easily) inside out.
Undiluted chlorine
bleach
Check bleach package instructions for proper amount.
Never add undiluted bleach to wash or allow
clothes to come in contact with undiluted bleach.
Chemicals like
hair bleach or dye,
permanent wave solution
Rinse items that may have chemicals on them
before washing.
Wrinkling
Improper sorting
Avoid mixing heavy items (like work clothes)
with light items (like blouses).
Try a fabric softener.
Overloading or incorrect
water level
Load your washer so clothes have enough room
to move freely with water covering all of the clothes.
Incorrect wash and dry
cycles
Match Cycle selection to the type of fabric you
are washing (especially for easy care loads).
Repeated washing in
water that is too hot
Wash in warm or cold water.
sounds
possible causes
what to do
“Metallic
clicking”
Shifter mechanism
is engaging or
disengaging
The drive system will engage at the start of
agitate and disengage when agitate is complete.
This occurs multiple times during the wash.
Back and forth
“swoosh” or
light “clicking”
sound during
agitate
Electric motor reversing
direction
This sound is the motor rotating back and forth
to agitate your laundry.
Quick short
agitation
sounds
Clothing redistribution
At different periods of the agitation phase, the
motor makes short agitation strokes to
redistribute the load.
“Click” when
water stops
filling
Relay switch
The relay makes a click sound when activated.
The water level activates the relay and stops
filling.
“Clicking”
behind control
panel during fill
Automatic Temperature
Control Valve
This valve mixes in cold and hot water.
The “clicking” is the valve turning on and off.
Water volume
changes
during fill
Automatic Temperature
Control Valve
This valve mixes in cold and hot water. The sound
changes when the valves are turned on and off.
Motor “whin-
ding up”or
“coasting
down” in spin
Motor ramping up/down
during spin cycle
The motor will speed up incrementally during the
spin cycle. When spin is complete, it will coast
until it stops.
“Humming”
Water drain pump
The drain pump will make a humming sound
when pumping out water after agitation stops
and continue until spin is complete.
“Gurgling”
Water drain pump
When the pump starts drawing in air, It starts to
gurgle. The washer should then begin spinning
and the sound will continue until it is done
spinning.
