12
consumer help indicator
Your washer is equipped with Consumer Help Indicator (CHI). CHI is our
way to communicate a simple remedy for some situations that you can
perform without the need to call for service. The chart below describes
the helpful lights you may notice flashing on the display.
spin and rinse
lights blinking
wash and rinse
lights blinking
(Water not
entering washer)
lid locked
light
Check your house water supply. Did you forget
to turn on one or both supply valves after
installation or coming back from vacation? As
soon as the lights start to flash, the washer will
initiate a 4 minute lockout period. The washer
controls won’t respond/change during this time.
After the 4 minutes, you can begin your cycle
again. If you try to bypass the lock-out period by
unplugging the washer, the 4 minute timer will
start over again.
lid locked light will flash if 3 cycles have been
started without opening the lid. The washer will
not start another cycle until the lid is opened.
Try opening, then closing the lid and starting a
new cycle.
If an out-of-balance condition is detected by
the washer, the spin and rinse lights will blink
during the remaining portion of the cycle and
will stay illuminated for a short time after cycle
completion. When this occurs, the washer is
taking actions to correct the out-of-balance
condition and complete the cycle normally.
In some cases, the washer may not be able to
balance the load and spin up to full speed.
If you notice the load is more wet than normal at
the end of the cycle, redistribute the load evenly
in the wash basket and run a drain & spin cycle.
